1. GROUP GUIDANCE CLASS
Graduate School
Urdaneta City University
Professor: Dr. Edgar Olua
CCC
CC
ICc
This belongs
to
Compiled
By
MATSY B. TUMACDANG
Summer 2016
2. Learning Objectives
• What are the three criteria used
to define team success?
• Why is team success more than
just completing the task?
• What factors determine whether
a group has the right set of
people?
• In what types of tasks are groups
better than individuals? Why?
Source: Group Dynamics for Teams by Daniel
Levi
3. Learning Objectives
• What are the important parts of
the group process?
• How does an organization provide
a supportive context for teams?
• What are the characteristics of
successful teams?
Source: Group Dynamics for Teams by
Daniel Levi
4. I.Nature of Team Success
• Completing the task:
1.Management sees success as
defined as performance of the
task.
2.There are measurement
problems; one approach to these
problems is to determine
whether the products or outputs
of the team are acceptable to the
owners, customers, and team
members (might not always
agree).
Source: Group Dynamics for Teams by
Daniel Levi
5. Nature of Team Success
3.Advantages and Disadvantages:
• a. Sometimes there are
disadvantages because time is
wasted in developing the team
instead of focusing on the task.
• b. Sometimes there are
advantages, which show up when
unforeseen problems arise and
when the team will work together
on future tasks
Source: Group Dynamics for Teams by
Daniel Levi
6. ii. Maintaining Social
Relations
• 1. A successful team performs its
task and then is better able to
perform the next task assigned to
it. This is the social relations,
group maintenance, or viability
aspect of team work. A team
must have good internal social
relations, in order to help
encourage participants to want to
work in the team in the future.
Source: Group Dynamics for Teams by
Daniel Levi
7. ii. Maintaining Social
Relations
• 2.Team needs social relations:
• a.Cohesion comes from the
emotional ties that team
members have with each other.
• b.Good communication depends
on understanding and trust.
• c.The capabilities of the team
were lost at the end of the project
because of the exclusive focus on
the task.
Source: Group Dynamics for Teams by
Daniel Levi
8. iii. Individual Benefit
1.Team should be good for the
individual.
2.It should help to improve an
individual’s social or
interpersonal skills.
3.Should help to broaden an
employee’s skills and
knowledge and make him or her
better aware of the perspectives
of other disciplines.
Source: Group Dynamics for Teams by
Daniel Levi
9. iii.Individual Benefit
4.Help an employee’s
career in the organization.
5.Teamwork should be
reflected in the employee’s
performance evaluations.
6.Increases the amount of
social and emotional
support they receive.
Source: Group Dynamics for Teams by
Daniel Levi
10. iii.Individual Benefit
8.Team members share their
knowledge and expertise, as they
learn how to be good team
members, they also develop
communication, organizational,
and management skills.
9.People in low social needs will
be less rewarded by teamwork.
10.The learning benefits from
teamwork primarily come from
successful teams.
Source: Group Dynamics for Teams by
Daniel Levi
11. iii. Individual Benefit
11.If the team is
dysfunctional, it may teach
members to avoid working on
teams in the future.
12.The conflict between
individual and team success is
one of the major unresolved
problems with teamwork in
many organizations.
Source: Group Dynamics for Teams by
Daniel Levi
12. II.Conditions For Team
Success
i.Group Composition
1.The qualities that
influence performance:
a.The group must
contain people with
the knowledge,
skills and abilities that
match the
requirements of the task.
b.The group must have
members
with the authority to
represent the relevant parts
of the organization and
the power
Source: Group Dynamics for Teams by
Daniel Levi
13. II.Conditions For Team
Success
to implement the
group’s decision.
c.The group’s
members
must have the
necessary
group process skills
to
operate effectively.
Source: Group Dynamics for Teams by
Daniel Levi
14. ii.Characteristics of The
Task
1.McGrath (1984)-system that
explains the different types of
tasks that teams
perform.Based on four group
goals—generate, choose,
negotiate, and execute—with
each goal having two related
tasks.The eight tasks vary
along two dimensions:
cognitive-behavioral and
cooperation-conflict.
Source: Group Dynamics for Teams by
Daniel Levi
15. ii.Characteristics of The
Task
• 2.Steiner (1972)-system that
explains the different ways in
which team members’ efforts can
be combined. Task demands
along three dimensions
divisible/unitary, high rate of
production (maximization)/high
quality solutions (optimization),
combine efforts of group
members in different ways.
Added together, limited by the
last member, averaged, selected,
or combined in any way the group
desires.There are different
combinations of the demands of
the group tasks.(See Table 2.2 in
the book
16. iii.Group Process
1.Team members must be able to
combine their efforts successfully.
2.The internal processes can
interfere with success.
3.Effective teams must organize
themselves to perform their
tasks, develop social relations to
support their operations, and
have leaders who provide
direction and facilitate the teams’
operations.
Source: Group Dynamics for Teams by
Daniel Levi
17. iii.Group Process
• 4.Rather than encouraging
performance, working in a
group might lead to
reduced effort by
individual members (This
problem is called social
loafing).
Source: Group Dynamics for Teams by
Daniel Levi
18. iv.Organizational
Context
1.The organizational context has a
significant effect on whether
teams operate successfully (Guzzo
& Dickson, 1996).
2.Teams are more likely to be
successful in organizations that
have supportive organizational
cultures.
3.There are a number of
organizational supports that
should be provided to teams so as
to help make them function more
effectively (Hackman, 1990b).
19. iv. Organizational
Context
4.Teams perform better when
they have clear goals and well-
defined tasks.
5.Teams must have adequate
resources including financial,
staffing, and training support.
Reliable information is required to
make decisions, to coordinate
their efforts with other parts of
the organizations, and to plan for
future changes. They also need
technical and group process
assistance.
Source: Group Dynamics for Teams by
Daniel Levi
20. iv. Organizational
Context
6.Requires efforts of both
team members and their
organizations.
7.A team needs feedback on
its performance and an
incentive to change.
8.An effective teams requires
feedback and rewards from
the organization for good
performance.
Ref
Source: Group Dynamics for Teams by
Daniel Levi
21. III.Characteristics Of
Successful Teams
1.Clear direction and goals:
Teams need goals to focus
their efforts and evaluate
their performance.
2.Good leadership: Leaders
are needed to help manage
the internal and external
relations of teams and to
Source: Group Dynamics for Teams by
Daniel Levi
22. III.Characteristics Of
Successful Teams
3.Tasks that are suited for
teamwork: Tasks should be
complex, important, and
challenging so that they
require the integrated
efforts of team members
and are not capable of
being performed by
Source: Group Dynamics for Teams by
Daniel Levi
23. III.Characteristics Of
Successful Teams
• 4.Necessary resources to perform
the jobs: The resources that
teams need include both material
resources and training and
personnel resources.
• 5.Supportive organizational
environment: Organizations must
give sufficient power and
authority to allow team members
to make and implement their
direction.
Source: Group Dynamics for Teams by
Daniel Levi
24. III.Characteristics Of Successful
Teams
ii.Levi and1.Evaluation and
rewards: Teams need fair and
objective criteria for evaluation,
team members’ performance
evaluations should relate to their
contributions to their teams, and
members should be rewarded
when their teams are successful.
2.Social relations: Teams need
training social skills so that they
can resolve internal conflicts and
function smoothly.
Slem (1995)-five factors:
Source: Group Dynamics for Teams by
Daniel Levi
25. III.Characteristics Of Successful
Teams
3.Organizational support:
Management, the organizational
system, and the organizational
culture must support the use of
teams.
4.Task characteristics: Teams need
clear direction and goals, tasks
that are appropriate for
teamwork, and work that is
challenging and important.
5.Leadership: Leaders need to
facilitate teams’ interactions and
provide assistance to teams when
problems occur.
Source: Group Dynamics for Teams by Daniel Levi
26. III.Characteristics Of
Successful Teams
iii.Larson and La Fasto (1989) are
experts in group
communication.Found that the
following are important success
factors:
1.Clear goals with
standards of excellence
2.Principled leadership
3.External support and
recognition
Source: Group Dynamics for Teams by
Daniel Levi
28. III.Characteristics Of
Successful Teams
• iv.Katzenbach and Smith
(1993) are management
experts who studied upper
level management teams
primarily in large
organizations.
Source: Group Dynamics for Teams by
Daniel Levi
29. III.Characteristics Of
Successful Teams
v.Cohen and Bailey
(1997) conducted a
meta-analysis of work
teams during the
1990s.They found that
factors of success are
different for
Source: Group Dynamics for Teams by
Daniel Levi