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DEFINING TEAM
SUCCESS (CHAPTER 2)
Presented
to
The Graduate School
Urdaneta City University
Professor: Dr. Edgar Olua
Pres...
Learning Objectives
w What are the three criteria
used to define team
success?
w Why is team success more
than just comple...
Learning Objectives
w What are the important parts of
the group process?
w How does an organization
provide a supportive c...
I.Nature of Team Success
w Completing the task:
1.Management sees
success as defined as
performance of the task.
2.There a...
Nature of Team Success
3.Advantages and
Disadvantages:
w a. Sometimes there are
disadvantages because time
is wasted in de...
ii. Maintaining Social
Relations
w 1. A successful team performs
its task and then is better
able to perform the next task...
ii. Maintaining Social
Relations
w 2.Team needs social relations:
w a.Cohesion comes from the
emotional ties that team
mem...
iii. Individual Benefit
1.Team should be good for the
individual.
2.It should help to improve an
individual’s social or
in...
iii.Individual Benefit
4.Help an employee’s career in
the organization.
5.Teamwork should be
reflected in the employee’s
p...
iii.Individual Benefit
8.Team members share their
knowledge and expertise, as
they learn how to be good
team members, they...
iii. Individual Benefit
11.If the team is
dysfunctional, it may teach
members to avoid working
on teams in the future.
12....
II.Conditions For Team
Successi.Group Composition
1.The qualities that influence
performance:
a.The group must contain
peo...
II.Conditions For Team
Success
to implement the
group’s decision.
c.The group’s
members
must have the
necessary
group proc...
ii.Characteristics of The
Task1.McGrath (1984)-system
that explains the different
types of tasks that teams
perform.Based ...
ii.Characteristics of The
Taskw 2.Steiner (1972)-system that explains the
different ways in which team members’
efforts ca...
iii.Group Process
1.Team members must be
able to combine their efforts
successfully.
2.The internal processes can
interfer...
iii.Group
Process
w4.Rather than
encouraging
performance, working
in a group might lead
to reduced effort by
individual me...
iv.Organizational
Context1.The organizational context
has a significant effect on
whether teams operate
successfully (Guzz...
iv. Organizational
Context
4.Teams perform better when
they have clear goals and well-
defined tasks.
5.Teams must have ad...
iv. Organizational
Context
6.Requires efforts of both
team members and their
organizations.
7.A team needs feedback
on its...
III.Characteristics
Of Successful Teams
1.Clear direction and goals:
Teams need goals to focus
their efforts and evaluate ...
III.Characteristics Of
Successful Teams
3.Tasks that are suited for
teamwork: Tasks should be
complex, important, and
chal...
III.Characteristics
Of Successful Teams
w 4.Necessary resources to
perform the jobs: The
resources that teams need
include...
III.Characteristics Of
Successful Teams
ii.Levi and1.Evaluation and
rewards: Teams need fair and
objective criteria for ev...
III.Characteristics Of
Successful Teams
3.Organizational support:
Management, the
organizational system, and the
organizat...
III.Characteristics Of
Successful Teams
iii.Larson and La Fasto (1989)
are experts in group
communication.Found that the
f...
III.Characteristics Of
Successful Teams
4.Results-oriented structure
5.Competent team
members
6.Unified commitment
7.Colla...
III.Characteristics Of
Successful Teams
wiv.Katzenbach and Smith
(1993) are
management experts
who studied upper
level man...
III.Characteristics Of
Successful Teams
v.Cohen and Bailey
(1997) conducted a
meta-analysis of work
teams during the
1990s...
THE END
Matsy B. Tumacdang
(Reporter)
14 May 2016)
Matsy B. Tumacdang
(Reporter)
14 May 2016)
Thank you!
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Defining team success (chapter 2) odp

  1. 1. DEFINING TEAM SUCCESS (CHAPTER 2) Presented to The Graduate School Urdaneta City University Professor: Dr. Edgar Olua Presented by MATSY B. TUMACDANG-ALVANTO (14 MAY 2016)
  2. 2. Learning Objectives w What are the three criteria used to define team success? w Why is team success more than just completing the task? w What factors determine whether a group has the right set of people? w In what types of tasks are groups better than individuals? Why? Source: Group Dynamics for Teams by Daniel Levi
  3. 3. Learning Objectives w What are the important parts of the group process? w How does an organization provide a supportive context for teams? w What are the characteristics of successful teams? w w Source: Group Dynamics for Teams by Daniel Levi
  4. 4. I.Nature of Team Success w Completing the task: 1.Management sees success as defined as performance of the task. 2.There are measurement problems; one approach to these problems is to determine whether the products or outputs of the team are acceptable to the owners, customers, and team members (might not always agree). Source: Group Dynamics for Teams by Daniel Levi
  5. 5. Nature of Team Success 3.Advantages and Disadvantages: w a. Sometimes there are disadvantages because time is wasted in developing the team instead of focusing on the task. w b. Sometimes there are advantages, which show up when unforeseen problems arise and when the team will work together on future tasks w Source: Group Dynamics for Teams by Daniel Levi
  6. 6. ii. Maintaining Social Relations w 1. A successful team performs its task and then is better able to perform the next task assigned to it. This is the social relations, group maintenance, or viability aspect of team work. A team must have good internal social relations, in order to help encourage participants to want to work in the team in the future. Source: Group Dynamics for Teams by Daniel Levi
  7. 7. ii. Maintaining Social Relations w 2.Team needs social relations: w a.Cohesion comes from the emotional ties that team members have with each other. w b.Good communication depends on understanding and trust. w c.The capabilities of the team were lost at the end of the project because of the exclusive focus on the task. w Source: Group Dynamics for Teams by Daniel Levi
  8. 8. iii. Individual Benefit 1.Team should be good for the individual. 2.It should help to improve an individual’s social or interpersonal skills. 3.Should help to broaden an employee’s skills and knowledge and make him or her better aware of the perspectives of other disciplines. Source: Group Dynamics for Teams by Daniel Levi
  9. 9. iii.Individual Benefit 4.Help an employee’s career in the organization. 5.Teamwork should be reflected in the employee’s performance evaluations. 6.Increases the amount of social and emotional support they receive. 7.Great learning experience. Source: Group Dynamics for Teams by Daniel Levi
  10. 10. iii.Individual Benefit 8.Team members share their knowledge and expertise, as they learn how to be good team members, they also develop communication, organizational, and management skills. 9.People in low social needs will be less rewarded by teamwork. 10.The learning benefits from teamwork primarily come from successful teams. Source: Group Dynamics for Teams by Daniel Levi
  11. 11. iii. Individual Benefit 11.If the team is dysfunctional, it may teach members to avoid working on teams in the future. 12.The conflict between individual and team success is one of the major unresolved problems with teamwork in many organizations. Source: Group Dynamics for Teams by Daniel Levi
  12. 12. II.Conditions For Team Successi.Group Composition 1.The qualities that influence performance: a.The group must contain people with the knowledge, skills and abilities that match the requirements of the task. b.The group must have members with the authority to represent the relevant parts of the organization and the power Source: Group Dynamics for Teams by Daniel Levi
  13. 13. II.Conditions For Team Success to implement the group’s decision. c.The group’s members must have the necessary group process skills to operate effectively. w Source: Group Dynamics for Teams by Daniel Levi
  14. 14. ii.Characteristics of The Task1.McGrath (1984)-system that explains the different types of tasks that teams perform.Based on four group goals—generate, choose, negotiate, and execute—with each goal having two related tasks.The eight tasks vary along two dimensions: cognitive-behavioral and cooperation-conflict. Source: Group Dynamics for Teams by Daniel Levi
  15. 15. ii.Characteristics of The Taskw 2.Steiner (1972)-system that explains the different ways in which team members’ efforts can be combined. Task demands along three dimensions divisible/unitary, high rate of production (maximization)/high quality solutions (optimization), combine efforts of group members in different ways. Added together, limited by the last member, averaged, selected, or combined in any way the group desires.There are different combinations of the demands of the group tasks.(See Table 2.2 in the book
  16. 16. iii.Group Process 1.Team members must be able to combine their efforts successfully. 2.The internal processes can interfere with success. 3.Effective teams must organize themselves to perform their tasks, develop social relations to support their operations, and have leaders who provide direction and facilitate the teams’ operations. Source: Group Dynamics for Teams by Daniel Levi
  17. 17. iii.Group Process w4.Rather than encouraging performance, working in a group might lead to reduced effort by individual members (This problem is called social loafing). Source: Group Dynamics for Teams by Daniel Levi
  18. 18. iv.Organizational Context1.The organizational context has a significant effect on whether teams operate successfully (Guzzo & Dickson, 1996). 2.Teams are more likely to be successful in organizations that have supportive organizational cultures. 3.There are a number of organizational supports that should be provided to teams so as to help make them function more effectively (Hackman, 1990b).
  19. 19. iv. Organizational Context 4.Teams perform better when they have clear goals and well- defined tasks. 5.Teams must have adequate resources including financial, staffing, and training support. Reliable information is required to make decisions, to coordinate their efforts with other parts of the organizations, and to plan for future changes. They also need technical and group process assistance. Source: Group Dynamics for Teams by Daniel Levi
  20. 20. iv. Organizational Context 6.Requires efforts of both team members and their organizations. 7.A team needs feedback on its performance and an incentive to change. 8.An effective teams requires feedback and rewards from the organization for good performance. Ref Source: Group Dynamics for Teams by Daniel Levi
  21. 21. III.Characteristics Of Successful Teams 1.Clear direction and goals: Teams need goals to focus their efforts and evaluate their performance. 2.Good leadership: Leaders are needed to help manage the internal and external relations of teams and to orient teams toward their goals. Source: Group Dynamics for Teams by Daniel Levi
  22. 22. III.Characteristics Of Successful Teams 3.Tasks that are suited for teamwork: Tasks should be complex, important, and challenging so that they require the integrated efforts of team members and are not capable of being performed by individuals. Source: Group Dynamics for Teams by Daniel Levi
  23. 23. III.Characteristics Of Successful Teams w 4.Necessary resources to perform the jobs: The resources that teams need include both material resources and training and personnel resources. w 5.Supportive organizational environment: Organizations must give sufficient power and authority to allow team members to make and implement their direction. w w Source: Group Dynamics for Teams by Daniel Levi
  24. 24. III.Characteristics Of Successful Teams ii.Levi and1.Evaluation and rewards: Teams need fair and objective criteria for evaluation, team members’ performance evaluations should relate to their contributions to their teams, and members should be rewarded when their teams are successful. 2.Social relations: Teams need training social skills so that they can resolve internal conflicts and function smoothly. Slem (1995)-five factors: Source: Group Dynamics for Teams by Daniel Levi
  25. 25. III.Characteristics Of Successful Teams 3.Organizational support: Management, the organizational system, and the organizational culture must support the use of teams. 4.Task characteristics: Teams need clear direction and goals, tasks that are appropriate for teamwork, and work that is challenging and important. 5.Leadership: Leaders need to facilitate teams’ interactions and provide assistance to teams when problems occur. Source: Group Dynamics for Teams by Daniel LeviSource: Group Dynamics for Teams by Daniel Levi
  26. 26. III.Characteristics Of Successful Teams iii.Larson and La Fasto (1989) are experts in group communication.Found that the following are important success factors: 1.Clear goals with standards of excellence 2.Principled leadership 3.External support and recognition Source: Group Dynamics for Teams by Daniel Levi
  27. 27. III.Characteristics Of Successful Teams 4.Results-oriented structure 5.Competent team members 6.Unified commitment 7.Collaborative climate Source: Group Dynamics for Teams by Daniel Levi
  28. 28. III.Characteristics Of Successful Teams wiv.Katzenbach and Smith (1993) are management experts who studied upper level management teams primarily in large organizations. Source: Group Dynamics for Teams by Daniel Levi
  29. 29. III.Characteristics Of Successful Teams v.Cohen and Bailey (1997) conducted a meta-analysis of work teams during the 1990s.They found that factors of success are different for production, professional, and managerial teams. Source: Group Dynamics for Teams by Daniel Levi
  30. 30. THE END Matsy B. Tumacdang (Reporter) 14 May 2016) Matsy B. Tumacdang (Reporter) 14 May 2016) Thank you!

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