Matthew Blondell has over 15 years of experience in operations management, event planning, marketing, and customer service. He has held director level positions overseeing the day-to-day operations of facilities like the Sunsphere in Knoxville. Blondell is skilled at scheduling employees, vendor management, budgeting, and addressing client needs. He has demonstrated experience in logistics, purchasing, and all administrative functions needed to support business operations.

1. Matthew W. Blondell Email: mwblondell@gmail.com
Phone: 865.242.9070
Summary of Qualifications: Management skills in Various Positions. Skilled at public relations, event
planning, budgeting, hiring, training and scheduling employees, ordering, logistics, marketing, and all aspects of
customer service and relations.
ProlificEvents at the Sunsphere, Knoxville, TN
Director of Operations, May 2016 – October 2016
 Ran the day to day operations of the facility
 Scheduled all employees
 Liaison with all vendors, contractors, Public Building Authority, and the City of Knoxville
 Dealt with client needs, including site visits for current and potential clients and troubleshooting for
events
 Troubleshot events for which employees may have had extra needs, as well as overseeing some events
 Manage insurance for events and vendors, permits, and any other bureaucratic or logistical needs
DialAmerica Marketing, Knoxville, TN
Reporting and Technical Specialist August 2010 - May 2016
 Had 5 Administrative Assistants from branch offices nationwide reporting to me
 Coordinated these employees’ reports to corporate and troubleshooting for their offices
 Provide all administrative assistance to the Director Of Contact Center Operations
 Coordinated data for homeoffice in Mahwah, NJ
 All aspects of payroll
 HR and payroll liaison with corporate, including all tax information, unemployment claims, DHS
claims and employment verification
 Inventory, logistics, ordering of all office supplies, process all office mailing with USPS, FedEx, UPS,
etc.
 Processed all employee additions and terminations, updating the various databases, and forwarding all
information to corporate
 Processed all employee paychecks, including dispersing the checks, mailing, and making any
adjustments to payroll
 Processed all petty cash for branch office
 Processed hours budgets for branch, including scheduling of all employees to specific team leaders
 Processed all attendance and days off for all staffed management employees
 Processed all day-to-day reports for the Director of Contact Center Operations
 Coordinated all aspects of employment with the Recruiting Department
 Managed the day-to-day administrative duties of the front office
Southern Graces Catering and Events, Knoxville,TN
Director of Special Events and Service at the Sunsphere May 2006 – January 2009
 Oversaw all aspects of catering and convention services
 Hired, terminated, scheduled and trained staff, as well as recruited new staff; found and scheduled
temporary staff for larger events
 Logistics and transportation
 Liaison between Southern Graces and Knoxville City government, Knox County government, and
Parks and Recreation Department; also, Administrative liaison with the Knoxville Beer Board and
Knoxville Alcohol Beverage control
 Alcohol and beverage control, ordering, pricing, inventory and meeting with product reps
 Marketing and public relations

2. Gifts and Whatever, Knoxville, TN
Manager, January 2004 - February 2006
 Hired and trained sales staff
 Merchandise selection, purchase, ordering and pricing
 Window and show display design
 Scheduled staff
 Opened and closed store
 Inventory control
 Customer service, marketing, and public relations
Education
Studied Painting and Drawing at the University of Tennessee, with a Minor in Art History
Charitable Work
 Family Promises of Knoxville, Coordinator for TVUUC
 Volunteer Ministry Center
 FISH pantry