1. Nancy Carver
7009 Lenox Village Dr E204
Cell (615) 627-8162 Nashville, TN 37211 necarver@bellsouth.net
I am a very driven person who is seeking a company that offers me the ability to grow professionally.
PROFESSIONAL EXPERIENCE:
Bath and Body Works, Nashville, TN 10/24/14-2/6/16
Part-Time Sales Associate
 Assist customers with fragrance likes
 Uncover who else the customers maybe shopping for
 Suggest otherproducts to add on to their purchase
 Provide ultimate customer service
Penske Vehicle Services, Nashville, TN 4/14/14-Present
Out of State Regional Coordinator
 Manage Nissan lease and demo fleet vehicles with accountability from birth to grave which includes receiving,
delivering, & disposal.
 Serve as point of contact for Lease Vehicle Program
 Work with respective Department of Motor Vehicles, Tax Office and/or vendorto appropriately title, plate and
register all vehicles in a required timely basis
 Review, approve and submit dealer invoices for payment
 Handle associated checkrequests as needed through client accounting department
 Process all vehicle registration renewals and plate renewals per state dictated timeframes and guidelines
 Work individually with employees (a.k.a. customers) to execute the delivery of new vehicle; create and execute
Lease Agreements on-the-spot and manage all related systemand payroll updates same day
 Coordinate used vehicle pick up with remarketing and ensure MCOs/titles are handled timely and properly
Barbershop Harmony Society, Nashville, TN 7/2008-12/2013
Merchandise Manager 2/2011/12/2013
 Evaluated new products, apparel and music related items
 Created new products for retail store and merchandise catalog
 Supplier negotiations
 Responsible for the production of merchandise catalogs as well as creation and maintenance of new website
 Worked with departments for their merchandise needs including apparel and awards
 Oversaw daily operations
 Supervised 3 employees
 Directly reported to CO
Retail Specialist 8/2010 –2/2011
 Planned, directed, coordinated and oversaw all merchandising aspects for retail storefront
 Creation and evaluation of new products, apparel and music related items
 Backup to Merchandise Manager and Shipping and Receiving Specialist when needed
 Worked closely with the Director of Operations, Merchandising Manager, Warehouse Staff and Webmaster

2. Customer Service Specialist 7/2008 – 8/2010
 Provided superior customer service to domestic and international client, completing sales orders
 Recruited to participate in developing fall catalog for 2008 and 2009
 Responsible for purchasing new product line
Pre-Convention Local Communication Assistant Coordinator 6/2008 – 7/2008
 Assisted with the creation, implementation and pre-communication program
for the 2008 Barbershop Harmony Society International Convention by selling ad space
 Compiled data of collected information from local businesses while working with director of marketing
SunTrust 1/2003-5/2008
Teller Coordinator, Nashville,TN 9/2006 – 5/2008
 Ensured branch and tellers were balanced daily
 Oversaw the key performance
 On the job trainer for newly hired tellers
 Scheduled employees as well as conducted performance reviews
Financial Service Representative I & II, Assistant Branch Manager, Nashville, TN 1/2004 – 9/2006
 Supervised 4 employees while overseeing daily operations
 Opened new accounts as well as took loan applications
6/2003 –1/ 2004
National Bank ofCommerce, Memphis,TN
Teller
 Processed transactions while providing excellent customer service
 Referred clients to sales representatives
EDUCATION:
University ofMemphis 8/1994-5/1998
Bachelor of Arts and Science
Food Systems Management
Hotel/Restaurant Management
COMMUNITY OUTREACH:
Involved in children’s activities at First Baptist Nashville
Director of One’s Sunday School
Co-host for Parents Night Out
References: Available Upon Request