1. MARIKA AZZOPARDI 47 Winchester Rd
Crawley
RH10 5UJ
Tel: 07809543630
PERSONAL SUMMARY
A very professional and enthusiastic individual with a can-do attitude delivering an excellent level
of customer service. Highly organised, motivated and confident with exceptional multi-tasking
and organisational skills. Able to engage with people at all levels and capable of providing timely,
efficient and accurate support to office managers and work colleagues. Over 20 years experience
in organising and supervising activities in a busy office environment all within budget and to tight
timescales.
Currently seeking a suitable position in London due to relocating, where I can utilize my
skills and progress in my career.
KEY SKILLS AND COMPETENCES
 Excellent communication skills, confident in interacting with senior management, colleagues and
high value customers
 Strong organisational, administrative and analytical skills
 Ability to multi task and prioritise workload in a demanding environment maintaining an excellent
level of attention to detail
 Experience of forward planning and team management
 Self motivated with the ability to work on own initiative
 Ability to develop and implement improved ways of working
 Able to motivate a team and identify people's skills
 Experience in Imports and Exports
 Experience & knowledge of Word, PowerPoint & Excel, Mail Merge and Sage
 Multi-lingual
WORK EXPERIENCE
Melrob Limited; Crawley : Customer Services – Imports and Exports of Bio Chemicals
May 2014 to present
 Co-ordinate customer order fulfilment
 Manage stock
 Raise and expedite purchase orders
 Liaise with warehouse and freight forwarders
 Prepare shipping documents and organise dispatch
 Maintaining stock data sheet
 Intercompany sales management
 Writing and Implementing new procedures
 Approving sales and purchase orders
NHS Crawley Hospital; PA/Executive Administrator
Temporary contract April- May 2014
 Providing administration support to the Head of Quality & Intelligence, Managers and other
members of staff
 Diary management, organising travel and accommodation
 Maintaining Head’s inbox when in absence
 Events organisation
 Setting up of meetings and conference calls
 Attending meetings at Crawley and London NHS and minute taking
 Follow up from meetings actions
 Produce reports and Power Point slides
Crawley Borough Council; Crawley : Administrative Assistant
September 2009 – March 2014
 Part of a 3 person team, supporting the Division's Section Head, Built Environment Team,
Asset Team and Surveyors
 Responsible for providing an efficient and professional administrative and secretarial support to
facilitate the efficient operation of the office
 Organising and co-ordinating internal and external meetings, attending and taking minutes
 Diary management, organising travel, accomodation and training/courses
 Updating and maintaining the Emergency Contact database monthly
 Supporting and co-ordinating set up of Emergency Rest Centres
 Assisting the Health and Safety Officer, updating risk assessments, organising, attending and
minute taking of monthly meetings for the Health and safety Committee; Gatwick and attending
relevant training events
 Purchasing office equipment and resources within budget limit of £15,000
 Developed and implemented a new invoice processing system reducing invoices handled from
52 to 1 per month and end-to-end times reduced from 1 week to 2 days

2. DM Services; Crawley : Self employed
February 2008 - September 2009
 Processing applications for Cavity Wall and Loft Insulation Government Grants
 Arranging appointments with approximately 100 customers per day, planning and organising
working schedules for energy surveyors
 Ensuring attention to detail when processing applications making sure all relevant and
necessary documentation is supplied and processed in a timely manner
 Raising invoices, generate pay rolls, end of year audit and reconciliation
The Radiator Company; East Grinstead : Purchasing Assistant Manager
April 2006 - February 2008
 Translating and interpreting from Italian to English
 Assisting in the smooth running of the office making sure that all office systems are managed
and maintained
 Raising purchase orders
 Planning and co-ordinating weekly collections and deliveries
 Quality control
 Liaising with foreign partners, including overseas travel
 Identifying, planning and implementing new procedures
 Producing and presenting weekly reports
 Attending board meetings and minute taking
 Ensuring senior manager is well informed on current issues including late deliveries and stock
levels
GB Airways, Gatwick : Cabin Crew
February 2005 - April 2006
 Providing a high level of customer service whilst ensuring health and safety regulations are
adhered to
 Delivery of premium product to high value customers
Hamrun Local Council; Malta : Administrative Assistant
August 1996 - January 2005
 Part of a 5 person team supporting the office Executive Secretary, Members and Mayor
 Responsible for the day-to-day tasks and administration duties including running the front office
dealing with the public
 Registering and handling complaints liaising with other local authorities and council members
 Producing, circulating and managing payments for trading licences, housing rents and traffic
fines
 Attending training on new systems, organising and co-ordinating in-house training for the team
 Writing up, testing and implementing procedures
 Used own initiative to structure, implement and maintain an electronic filing system, resulting in
easier access whilst minimizing storage space
Universal Group of Companies; Malta : Office Junior
May 1996 - July 1996
 Responsible for providing an efficient and professional administration and clerical service to
colleagues, managers and salespersons to facilitate the efficient operation of the office
Brandstaetter Limited; Malta : Office Junior
September 1994 - May 1996
 Part of a 3 person team providing full administrative and secretarial support to the
CEO's personal assistant
 Translating faxes and letters from German to Maltese or English
 Maintaining and updating the brought forward folder and diary management
 Covering the reception area
ACADEMIC QUALIFICATIONS
 ‘O' Levels : English (B), Mathematics (5), Physics (6), Maltese (5), Italian (4), Spanish (3),
French (6), German (C)
 Safety and Fire Awareness, H & S for Managers, Time Management & Self Organisation,
Risk Assessment, Note & Minute Taking, Managing Confidential Information
REFERENCES
Available on request
PERSONAL DETAILS
Date of Birth: 22 August 1977
Interests: Fitness enthusiast. Enjoy taking part in marathons and also
keeping fit.