1. Onderzoeksmethode
Audit Questionnaire
Interviews
Focus Groups
Network Analysis Sociometric question
Diaries
Observation
Analysis of real information
flows
Ecco Analysis
Critical Incident Technique
Small-world technique
Imago/reputatie/identiteit Impressional School Laddering
Open interview
Focus Group
Projective techniques Photosort
PrEmo-analysis
Bubble Technique
Mood boards
Q-Sort
Evaluation School Q-sort
Questionnaire
Attitudes Scales
Relational School Kelly Repetory Grid
Natural Grouping
Problem analysis/Design Audiance analyses
specification
Functional analyses
Task analyses

2. Behavioral determinants Theory of planned
research behavioral
Theory of reasoned Action
Protection motivation theory
Health belief model
Technology model
Contextual inquiry
Participatory observation
Formative Evaluation Tekst-focused methods Readability formulas
CLOZE-test
Expert-judgement-focused Unguided expert review
methods
Heuristics
Scenario
Reader-or-focused methods In-use methods Think-aloud usability testing Concurrent thinking aloud
Retrospective thinking aloud
Constructive interaction
Eye-tracking
Recall & recognition
Non-use methods Plus-minus method
Infocus software
Interviews/focus groups
Summative Evaluation Impact evaluation
Outcome evaluation
Overig Content analysis
Focus Groups
Mystery Shopping
Eye-Tracking