1. Mani Kumar
/ 56a Waymouth Road, Manurewa , Auckland
( 0274395679 * mani25665@gmail.com
PERSONAL STATEMENT
I'm a student of Diploma in Hospitality Management at NZMA institute. A very hard working individual, with good
communication skills, plus can easily build rapport with anyone and able to work well under pressure while remain
approachable. As I’m studying Hospitality management from NZMA institute, they motivate us in looking job in hospitality
field as it is beneficial for my future goals.
EDUCATION & QUALIFICATIONS
Oct 2016 - Oct 2018
New Zealand Management Academies
Diploma in Hospitality Management Level 5 & 6
EMPLOYMENT HISTORY
SKILLS & INTERESTS
Soft Skills
Customer Service Skills
Friendly
Customer focused
Helping others
Listening skills
Team working Skills
Communication skills - English, Hindi, Punjabi.
Team working skills
Attitude
Cheerful
Positive
Enthusiastic
Motivated
Loyal
Respectful
Disciplined
Mature
Presenting
Personal presentation skills
Time management
Time management skills
Dealing with problems
Conflict resolution
Problem solving skills
Sales Skills
Presentation skills
Evaluation
Analysing

2. Adaptability
Able to work without supervision
Able to multitask
Able to work under pressure
Technical Skills
Handling customer complaints
Stock management
Setting up for food and beverage service and functions
Carrying multiple plates
Serving food to customers at tables
Barista Skills (making espresso coffee)
Clearing tables
Table setting skills
Stock management
Outbound calling
Inbound calling
Providing great customer service
Answering customer enquiries on the telephone
Answering customer enquiries by mail/email
Organising information for use
Data entry for computer databases
10-finger-typing - 40 wpm
Good mathematical ability
Physically fit
Interests
Meeting new peoples, watching movie in free time, reading books and playing games.
AVAILABILITY
Available in weekend Day/Night any shift available.
REFERENCES AVAILABLE ON REQUEST