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Amanda Mullen
108 A Bent Creek Cir. N.
Brandon, MS 39047
(601) 503-4396
Enthusiastic and quick-learning AR/ Billing/ Collection specialist with 18 years in a healthcare billing environment
demonstrating strong clerical management skills and noteworthy medical coding knowledge. Posses track record of
submitting accurate claims in a timely manner. Work positively and professionally at all times and provide
exceptional customer relations skills. Passionate about overseeing tasks from start to finish and developing clerical
workers into top-performing employees.
Areas of Excellence:
• Medicare / Medicaid / Commercial Insurance Billing
• Nursing Home Billing
• Clinic / Hospital Billing
• CMS Forms
• Electronic / Paper Charts
• Quickbooks
• Payroll
• MS Excel / Word
• Customer Service
EDUCATION
1993-1997 Diploma, Madison Central High School
1997-1998 Copiah-Lincoln Community College
EMPLOYMENT
2015- Present Billing Specialist, Medical Practice Solutions
Provide clinic management, performing clerical and management tasks, after receiving promotion from role of
Medical Billing Specialist. Perform billing activities for physician’s office, including CMS form completion and
follow-up. Demonstrate working knowledge of Medicare, Medicaid, and nursing home billing processes.
Developed consistency by working monthly insurance and collections reports
Enhanced productivity by sending and receiving all insurance claims, both electronic and paper for multiple Medical
Clinics with multiple Doctors/Providers
Extensive knowledge with CPT and ICD-9/ICD-10 coding
Capable of managing multiple claim and collection reports
Responsible for printing and verifying monthly patient statements for clinic
Assisted with posting charges, payments and adjustments for the clinics
Helped maintaining filing systems, answer multi-line phone system and general clerical duties as needed
2005- 2015 Insurance Billing Specialist, Premier Medical Group of MS
Developed consistency by working monthly insurance and collections reports
Enhanced productivity by sending and receiving all insurance claims, both electronic and paper for multiple Medical
Clinics with multiple Doctors/Providers
Extensive knowledge with CPT and ICD-9/ICD-10 coding
Capable of managing multiple claim and collection reports
Responsible for printing and verifying monthly patient statements for clinic
Assisted with posting charges, payments and adjustments for the clinics
Helped maintaining filing systems , answer multi-line phone systems and general clerical duties as needed
1 | P a g e
Amanda Mullen
108 A Bent Creek Cir. N.
Brandon, MS 39047
(601) 503-4396
2013-Present Promotions, Ardenland/Duling Hall (Part-Time Position)
Responsible for Poster Distribution throughout Jackson Metro Area
Communicate with local merchants regarding upcoming events to the area
2006- 2011 Board Operator, Backyard Broadcasting-JACK 94.7 FM (Part-Time Position)
Operated Board Operations for Outside Remotes
Updated Weekly Barter system (commercials, weekly shows, etc.)
2001-2005 Insurance/Office Manager, Fowler Chiropractic Clinic
Responsible for Printing and verifying monthly patient statements
Verifying the sending and receiving of all insurance claims, both electronic and paper; including
keeping track of timely payments to the clinic
Updating and Posting all charges and payments for the clinic
Helped with maintaining filing system, Processing payroll, Answering multi-line phone system and General clerical
duties
1998-2001 Receptionist/Check-Out Clerk, Mississippi Family Doctors
Responsible for Posting all charges and payments for the clinic
Verified the Sending and receiving of all insurance claims, both electronic and paper
Helped with Maintaining filing system, Answering multi-line phone system, and General clerical duties
2 | P a g e

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RESUME2016

  • 1. Amanda Mullen 108 A Bent Creek Cir. N. Brandon, MS 39047 (601) 503-4396 Enthusiastic and quick-learning AR/ Billing/ Collection specialist with 18 years in a healthcare billing environment demonstrating strong clerical management skills and noteworthy medical coding knowledge. Posses track record of submitting accurate claims in a timely manner. Work positively and professionally at all times and provide exceptional customer relations skills. Passionate about overseeing tasks from start to finish and developing clerical workers into top-performing employees. Areas of Excellence: • Medicare / Medicaid / Commercial Insurance Billing • Nursing Home Billing • Clinic / Hospital Billing • CMS Forms • Electronic / Paper Charts • Quickbooks • Payroll • MS Excel / Word • Customer Service EDUCATION 1993-1997 Diploma, Madison Central High School 1997-1998 Copiah-Lincoln Community College EMPLOYMENT 2015- Present Billing Specialist, Medical Practice Solutions Provide clinic management, performing clerical and management tasks, after receiving promotion from role of Medical Billing Specialist. Perform billing activities for physician’s office, including CMS form completion and follow-up. Demonstrate working knowledge of Medicare, Medicaid, and nursing home billing processes. Developed consistency by working monthly insurance and collections reports Enhanced productivity by sending and receiving all insurance claims, both electronic and paper for multiple Medical Clinics with multiple Doctors/Providers Extensive knowledge with CPT and ICD-9/ICD-10 coding Capable of managing multiple claim and collection reports Responsible for printing and verifying monthly patient statements for clinic Assisted with posting charges, payments and adjustments for the clinics Helped maintaining filing systems, answer multi-line phone system and general clerical duties as needed 2005- 2015 Insurance Billing Specialist, Premier Medical Group of MS Developed consistency by working monthly insurance and collections reports Enhanced productivity by sending and receiving all insurance claims, both electronic and paper for multiple Medical Clinics with multiple Doctors/Providers Extensive knowledge with CPT and ICD-9/ICD-10 coding Capable of managing multiple claim and collection reports Responsible for printing and verifying monthly patient statements for clinic Assisted with posting charges, payments and adjustments for the clinics Helped maintaining filing systems , answer multi-line phone systems and general clerical duties as needed 1 | P a g e
  • 2. Amanda Mullen 108 A Bent Creek Cir. N. Brandon, MS 39047 (601) 503-4396 2013-Present Promotions, Ardenland/Duling Hall (Part-Time Position) Responsible for Poster Distribution throughout Jackson Metro Area Communicate with local merchants regarding upcoming events to the area 2006- 2011 Board Operator, Backyard Broadcasting-JACK 94.7 FM (Part-Time Position) Operated Board Operations for Outside Remotes Updated Weekly Barter system (commercials, weekly shows, etc.) 2001-2005 Insurance/Office Manager, Fowler Chiropractic Clinic Responsible for Printing and verifying monthly patient statements Verifying the sending and receiving of all insurance claims, both electronic and paper; including keeping track of timely payments to the clinic Updating and Posting all charges and payments for the clinic Helped with maintaining filing system, Processing payroll, Answering multi-line phone system and General clerical duties 1998-2001 Receptionist/Check-Out Clerk, Mississippi Family Doctors Responsible for Posting all charges and payments for the clinic Verified the Sending and receiving of all insurance claims, both electronic and paper Helped with Maintaining filing system, Answering multi-line phone system, and General clerical duties 2 | P a g e