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CHUG 2015 in New York City
Accounts Receivable and Collections
Making the most of GE Healthcare’s Centricity Practice Solu...
Disclaimer
• The content of this presentation represents the views of the author
and presenters.
• GE, the GE Monogram, Ce...
A little about us…
• HealthCo Information Systems
• GE Centricity Value Added Reseller
• Over 400 clinics
• 2013 and 2014 ...
Agenda for Today’s Talk
Centricity Components
AR
Collections
Account Summary
Financial Dashboard
Functionality to improve ...
Best Practices
The Medical Group Management Association
(MGMA) estimates that Medical practices leave up
to 30% of their r...
It’s Complicated
“Harder than filing Federal income taxes”
There can be more than five entities sharing responsibility.
Centricity Practice Solutions
• Registration
– Insurance / Financial Class / Allocation Sets /
Eligibility
• Orders and Ch...
Accounts Receivable Component
Accounts Receivable Component (cont.)
• Optimize field utilization
• Field Sort
– Status
– Filing Method
– Insurance Carri...
Accounts Receivable
Easily View Transactions
Visit Record
• Summary Line
• Billing Notes
• Correspondences
• Claims
• Visit Owner
Document and Own
Collections Component
• Managing High Risk A/R
– Insurance
– Patient
• Payment Plans
• Letters
• Auto Roll
Collections Component (cont.)
• Visit Owners
• Collections Groups
• Restrictions on Scheduling Patients
“High Risk A/R”
Collections Criteria
“High Risk A/R”
Maximize Screen Real Estate
It’s In the Settings (System>Application)
Denials and Appeals
• Denial Management
– Tracking
– Trending
• Appeals
– Tracking
It’s In The Settings
Document and Share
Letters
• Patient/Guarantor Letters
• Insurance Letters
• Appeal Letters
Mail Merge Fields
Account Summary
Account Summary (cont.)
Three Views
– Guarantor
– Financial Summary
– Transaction History
Account Summary (cont.)
Financial Dashboard
Financial Dashboard (cont.)
Questions?
Improving AR and Collections with Centricity
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Improving AR and Collections with Centricity

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Taken from our presentation at CHUG (Centricity Healthcare User Group), this deck reviews the way Centricity functionality helps improve the workflows in your clinic centered on AR and collections.

Published in: Healthcare
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Improving AR and Collections with Centricity

  1. 1. CHUG 2015 in New York City Accounts Receivable and Collections Making the most of GE Healthcare’s Centricity Practice Solution
  2. 2. Disclaimer • The content of this presentation represents the views of the author and presenters. • GE, the GE Monogram, Centricity and Imagination at Work are trademarks of General Electric Company."
  3. 3. A little about us… • HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013 and 2014 GE Channel Partner of the Year Today’s Presenters: • Andrea Cunningham, Director - Professional Services • Kelly McAvoy, Implementation Consultant
  4. 4. Agenda for Today’s Talk Centricity Components AR Collections Account Summary Financial Dashboard Functionality to improve your workflows
  5. 5. Best Practices The Medical Group Management Association (MGMA) estimates that Medical practices leave up to 30% of their reimbursement behind….”
  6. 6. It’s Complicated “Harder than filing Federal income taxes” There can be more than five entities sharing responsibility.
  7. 7. Centricity Practice Solutions • Registration – Insurance / Financial Class / Allocation Sets / Eligibility • Orders and Charge Entry – Efficient processes to capture • Billing and Claims Management – EDI Claims / Remittance • Accounts Receivable and Collections – Insurance and Private
  8. 8. Accounts Receivable Component
  9. 9. Accounts Receivable Component (cont.) • Optimize field utilization • Field Sort – Status – Filing Method – Insurance Carrier – Visit Owner
  10. 10. Accounts Receivable Easily View Transactions
  11. 11. Visit Record • Summary Line • Billing Notes • Correspondences • Claims • Visit Owner
  12. 12. Document and Own
  13. 13. Collections Component • Managing High Risk A/R – Insurance – Patient • Payment Plans • Letters • Auto Roll
  14. 14. Collections Component (cont.) • Visit Owners • Collections Groups • Restrictions on Scheduling Patients
  15. 15. “High Risk A/R” Collections Criteria “High Risk A/R”
  16. 16. Maximize Screen Real Estate
  17. 17. It’s In the Settings (System>Application)
  18. 18. Denials and Appeals • Denial Management – Tracking – Trending • Appeals – Tracking
  19. 19. It’s In The Settings
  20. 20. Document and Share
  21. 21. Letters • Patient/Guarantor Letters • Insurance Letters • Appeal Letters
  22. 22. Mail Merge Fields
  23. 23. Account Summary
  24. 24. Account Summary (cont.) Three Views – Guarantor – Financial Summary – Transaction History
  25. 25. Account Summary (cont.)
  26. 26. Financial Dashboard
  27. 27. Financial Dashboard (cont.)
  28. 28. Questions?

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