1. A seasoned professional with six years of rich cross functional experience in Sales, Client relationship management,
Excellent Customer Handling and Administration skills, Multi-tasking capability and Quality Assurance.
Multitasking Telephone Operation Advanced computer literacy
Administration Quality Assurance Continuous Process Improvement Sales
Sales Operation
Currently working as Sales Coordinator and Merchandiser coordinator | Electronics in Al
Sayegh brothers, UAE from Jan 2011.
Merchandiser coordination:
 Managing the Huawei promoter operations.
 Focus on day-today operations.
 Staff management.
 Daily sales report.
 Fully Certified Master trainer in Solution Selling and Customer Focused Communication for UAE
Network.
 Designed and implemented a new reporting system to evaluate the Key performance Indicators of
retail stores.
Sales Administration:
 Input all information into the SAP system and collate all documents relating to distribution as well as
sales generated.
 Invoicing,
 Credit request,
 Order release for Distribution sales;
 Updating of stocks,
 Credit outstanding;
 Stock allocation for different divisions.
 Providing consolidating information regarding revenue generation as well as to assist the Sales and
Marketing Manager to take decisions relating to subject area.
Export/Import Documentation:
Murtaza Ali
male, Indian
Mobile: 0505649702
E-mail: alimurtaza628@yahoo.com
PROFESSIONAL SYNOPSIS
AREAS OF EXPERTISE
PROFESSIONAL EXPERIENCE

2. Maintain all documentation relating import and re-export and all relevant certificates required as per the
legal requirements, as well as maintain the customer database for this activity with the objective of ensuring
that there is no loss in time and revenue due to lack of proper paperwork or incomplete information.
Customer Coordination:
Coordinate with customers with the objective of keeping track of deliveries as well as following up on
payments.
Warehouse coordination:
Coordinate with the warehouse continuously with the objective of receiving current information relating to
deliveries and stock status, so that the ordering process can match inventory requirements.
Skills
Worked as Retail Sales Group Head Sharaf DG, UAE since Jan 2009 till 2010 Dec.
Sales Administration:
 Working closely with the Manager on Duty,
 Responsible for measuring and reporting your category performance targets on a daily basis.
 Lead a team of Sales Executives coaching and training them to drive sales and achieve highest
levels of customer service.
 Experience in selling Telecom, Photography, IT, Gaming, or Electronics (Audio/Video) products.
 Market Survey
 Assortment building.
 Store marketing and island display fees Negotiation.
 Suppliers display contracts Finalization.
 Promo Opening area plan.
About Me:
- Bachelors degree.
- Excellent MS Office (Word/ Excel) skills
- Ability to meet tight deadlines and work under pressure
- ERP knowledge.
* Public speaking and leadership training programme
* Personality development programme
* Customer First Training – AL SayeghTraining Center
* Building Loyal Customer’s training – AL SayeghTraining Center
* Communicative skill and language proficiency
TRAINING CERTIFICATIONS

3. * Operating Systems – Windows 95/98/2000 / XP
* Microsoft Office – MS Excel, MS Word, Outlook, PowerPoint & Internet Application.
* ERP Package: Orion
References will be provided upon request
IT SKILLS