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TarekWagehEmam
Address:2st Farouk.Tharwat – Heliopolis, Cairo
Telephone: (+201006462222) - e-mail: tarek_emamv@hotmail.com
Personal Data : Date of Birth:12 Augest,1986
Objective:
To join a reputable firm in the field of sales or customer service where my training,
experience, communication and interpersonal skills can be applied.
 Working experience:
Over all 9 years' experience ( 2 years before graduation ) in :
- Customer sales and financial advisory services
- Analyze reports and conduct extensive market research on competitors' products.
July 2005 – April 2011
Vodafone Egypt Customer Care – Retail Dept. , ( working Two Years Before graduation ).
 Held the number 1 ranking for summer training 2005.
 Managed locations such as Vodafone’s kiosks at Virgin and Trade Line Apple City Stars
with its related operations and tasks.
 Handling customer problems and maintaining a high level of customer satisfaction
 Created over 1,500,000 L.E. annually in new business revenue.
 Held the number 1 ranking for a total of 10 months.
 Conduct extensive research of products, promotions, competitors, sales support tools
and market trends.
 Received intensive corporate management, sales and marketing training.
 Write and handle professional mails ( Achievements ,Retention ,Solution skill)
 Able to communicate effectively with senior level executives and managers.
 Knowledge of doing a consultative sell by listening to a customer's requirements and discussing a
products benefits.
 May 2011 – December 2012
Kuwait Pharmaceutical Association – Marketing Dept.
 Conduct extensive research of products, promotions, competitors, sales support tool
and market trends.
 Recruiting, training and developing new sales and marketing teams.
 Acting as a role model for junior staff by setting high standards through personal
behavior and actions.
 Planning & implementing marketing activities across all online & offline channels.
 Analyze and produce reports on data provided by customers.
 Campaign tracking, measurement, evaluation and reporting on all activity.
 Writing new marketing material & website content.
 Making sales calls and handling enquiries from potential customers.
 Jan 2013 – December 2013
Ahli United Bank Kuwait & Legal and General - Finance/Retail DEP.
 Main Responsibilities and Achievements as financial advisor :
 Called upon C-level prospects to offer business solutions while meet customer needs
accordingly meet monthly volume quotas.
 Received intensive corporate management, sales and marketing training for 3 months
 Managed three locations such as retail operations at Ahli united bank branches with its related
operations and tasks.
 Held the number 1 ranking for best branch introduction increase (Q1/2012 vs Q2/2012).
 Held the number 1 ranking for best branch improvement (Q1/2012 vs Q2/2012).
 Capable of working under stress with maintaining a high level of quality.
 Write and handle professional mails (Weekly reports, Branch reports, Quarter reports)
 Ensuring staff comply with all company policies, processes and procedures, and addressing
any shortfalls.
 Developing and maintaining efficient & effective reporting systems for tracking prospects from
initial enquiry through to close.
 Able to communicate effectively with senior level executives and managers.
 Feb 2014 – Till Now
Banque Du Caire – Branches Sales Development /Development DEP.
 Conduct extensive research of products, promotions, competitors, sales support tool
and market trends.
 Recruiting, training and branches developing new sales cooperate and retail.
 Acting as a role model for junior staff by setting high standards through personal
behavior and actions.
 Planning & implementing marketing activities across all online & offline channels.
 Follow the branches weekly reports to support the achievement's.
 Making sales calls and handling enquiries from potential customers.
 Managed six locations such as retail operations at Banque Du Caire branches with its related
operations and tasks.
 Education:
Graduated from Modern Academy 2007
 Business Development and retention training:
 Intensive Sales Training: Cold Calling ,Developing leads and prospects , Solution selling
, Negotiating , Closing the deal
 Client Retention Training: Client expectations, listening skills ,Relationship Mgt.
 Technical Skills and Abilities:
 Excellent Sales Skills both communication and negotiation .
 Creative Thinking
 Arabic & English: Highly proficient in reading, writing and conversation
 Innovative &Problem solving
 Working Under Pressure with high quality
 Computer Skills
______________________________________________________________

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Tarek Emam

  • 1. TarekWagehEmam Address:2st Farouk.Tharwat – Heliopolis, Cairo Telephone: (+201006462222) - e-mail: tarek_emamv@hotmail.com Personal Data : Date of Birth:12 Augest,1986 Objective: To join a reputable firm in the field of sales or customer service where my training, experience, communication and interpersonal skills can be applied.  Working experience: Over all 9 years' experience ( 2 years before graduation ) in : - Customer sales and financial advisory services - Analyze reports and conduct extensive market research on competitors' products. July 2005 – April 2011 Vodafone Egypt Customer Care – Retail Dept. , ( working Two Years Before graduation ).  Held the number 1 ranking for summer training 2005.  Managed locations such as Vodafone’s kiosks at Virgin and Trade Line Apple City Stars with its related operations and tasks.  Handling customer problems and maintaining a high level of customer satisfaction  Created over 1,500,000 L.E. annually in new business revenue.  Held the number 1 ranking for a total of 10 months.  Conduct extensive research of products, promotions, competitors, sales support tools and market trends.  Received intensive corporate management, sales and marketing training.  Write and handle professional mails ( Achievements ,Retention ,Solution skill)  Able to communicate effectively with senior level executives and managers.  Knowledge of doing a consultative sell by listening to a customer's requirements and discussing a products benefits.  May 2011 – December 2012 Kuwait Pharmaceutical Association – Marketing Dept.  Conduct extensive research of products, promotions, competitors, sales support tool and market trends.  Recruiting, training and developing new sales and marketing teams.  Acting as a role model for junior staff by setting high standards through personal behavior and actions.  Planning & implementing marketing activities across all online & offline channels.  Analyze and produce reports on data provided by customers.  Campaign tracking, measurement, evaluation and reporting on all activity.
  • 2.  Writing new marketing material & website content.  Making sales calls and handling enquiries from potential customers.  Jan 2013 – December 2013 Ahli United Bank Kuwait & Legal and General - Finance/Retail DEP.  Main Responsibilities and Achievements as financial advisor :  Called upon C-level prospects to offer business solutions while meet customer needs accordingly meet monthly volume quotas.  Received intensive corporate management, sales and marketing training for 3 months  Managed three locations such as retail operations at Ahli united bank branches with its related operations and tasks.  Held the number 1 ranking for best branch introduction increase (Q1/2012 vs Q2/2012).  Held the number 1 ranking for best branch improvement (Q1/2012 vs Q2/2012).  Capable of working under stress with maintaining a high level of quality.  Write and handle professional mails (Weekly reports, Branch reports, Quarter reports)  Ensuring staff comply with all company policies, processes and procedures, and addressing any shortfalls.  Developing and maintaining efficient & effective reporting systems for tracking prospects from initial enquiry through to close.  Able to communicate effectively with senior level executives and managers.  Feb 2014 – Till Now Banque Du Caire – Branches Sales Development /Development DEP.  Conduct extensive research of products, promotions, competitors, sales support tool and market trends.  Recruiting, training and branches developing new sales cooperate and retail.  Acting as a role model for junior staff by setting high standards through personal behavior and actions.  Planning & implementing marketing activities across all online & offline channels.  Follow the branches weekly reports to support the achievement's.  Making sales calls and handling enquiries from potential customers.  Managed six locations such as retail operations at Banque Du Caire branches with its related operations and tasks.  Education: Graduated from Modern Academy 2007  Business Development and retention training:  Intensive Sales Training: Cold Calling ,Developing leads and prospects , Solution selling , Negotiating , Closing the deal  Client Retention Training: Client expectations, listening skills ,Relationship Mgt.
  • 3.  Technical Skills and Abilities:  Excellent Sales Skills both communication and negotiation .  Creative Thinking  Arabic & English: Highly proficient in reading, writing and conversation  Innovative &Problem solving  Working Under Pressure with high quality  Computer Skills ______________________________________________________________