1. Ibad ullah Khan
Email:khanibadullah63@outlook.com
Cell:0320-1299299 0337-0342282
Experienced near about 3 successful years in Sales & Services dept. contributed vital rolefor developing certain
area of company by suggestions to higher management where needed, approach atany level for problem-solving
to facilitatecustomers and goingabove and beyond the typical duties,currently workingas Backend Support
officer To achievenew experience which helps to groom my personality and reflects my forte.
Areas of Excellence
 Excellent Communication & Public Relation Skills
 Negotiation Skills
 Product Activation/Promotion
 Work Under any Resource provided / Work under pressure
 I thrive in teamwork and regard integrity, stability and professionalism, but eligible to work in parallel.
 Sales & Business Development
 Competitive analysis
Organized Creative Adaptable Enthusiastic Team Player
Professional Background
Aptech Computer Education, Marketing Executive cum Counselor
Head Office:
•Ensure to make Innovations related to Marketing;
•Develop skills in Counselor’s to get maximum positive results.
•Achievement of organization mission by completing related results as needed;
•Manage & Conduct meeting’s with company sponsors and liable to get positive results.
•Ensure to do Motivational activities for students;
•Ensure to build confidence in team by giving New and Innovative Idea’s to them.
•Communicating with target audiences and managing customer relationships;
•Arranging the effective distribution of marketing materials;
•Maintaining and updating customer databases; Organizing and attending events such as conferences, seminars,
receptions and exhibitions;
•Sourcing and securing sponsorship;
•Conducting market research, for example using customer questionnaires and focus groups;
•Contributing to, and developing, marketing plans and strategies;
•Managing budgets;
•Evaluating marketing campaigns;
•Monitoring competitor activity;
•Supporting the marketing manager and other colleagues.
•Ensure to Get Maximum Sponsors for Event.

2. Wateen Telecom, Sales & services Operations
Business Center:
 To deal with Customers on front Desk
 Activations for new sales (Customer relationship management)
 Different Task Handling on Task Management System (TMS)
 Manage Faulty Equipment stock
 Sale return cases
 Online suggestions for support
 Pro-active churn management to prevent sale return cases (Customer Services)
 Learning about products or services and keeping up to date with changes
 Maintain data of recovered devices.
Backend Support:
 To manage franchise operations
 Guide Customer Support Officers for support
 Activations for direct sales
 Generate task of complaints
 To deal finance of direct sales support
 Reconciliation of finance
 Sale return cases from all franchises
Direct Sales:
 Coordinate with Direct Sales team
 Support Direct sales to enhance Sales
 Pro-active churn management to prevent from sale return cases
 System management for Assigning Mac’s, VoIP’s, Task handling
 Finance Adjustments for Direct Sales team
Employment History
 Marketing Department Feb2015-Present Aptech Computer Education
 Sales &Services Operations Jan2012-Feb2015 Wateen Telecom, South Region
Education
MBA in process (2014)
IQRA University,Karachi
Bachelors in Commerce (2012)
University of Karachi,Karachi
Intermediate (2009)
Government Islamia ScienceCollege,Karachi
Matriculation (2007)
Public School & College, Karachi

3. Certification
Management & E- commerce, University of Karachi
Computer Skills
Wimax Technology
Ms-Office
Windows 98, XP Professional,7,8
Data Recovery
Internet Updates
Personal Details
Father name: Aleem Khan
Nic number: 42101-9571443-7
Date of Birth: 17-June-1992
Marital Status: Single
Nationality: Pakistan
Religion: Islam
Address: R-190, Sector 10, Near Disco-Mor,Al-Ghaffar Masjid, North Karachi,Karachi
REFERENCES
Availableon request