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MSP Security Masterclass
Webinar 3 of 3
Tyler Wrightson
Leet Cyber Security
@tbwrightson
First Week Recap
• Hackers Target MSPs
• Risk is Bidirectional
1. Admin policy & Training to avoid password reuse
2. MFA Everything (of value)
3. Minimum Necessary & Least Privilege
4. Complacency
Last Week Recap
• Strength in Small Business
• Foundations
– Business Risk
– Vuln != Risk
– Context Matters
Last Week Recap – Top Five Controls
1. MFA
1. Email & VPN
2. Legacy Protocols
3. “Other” login locations
2. VPN ACLs
1. Minimum Necessary & Least Privilege
2. Isolate what matters
3. Internal Network ACLs
Last Week Recap – Top Five Controls
4. Privileges & Passwords
1. Local Admins Group
2. Credential Reuse (and Pass-The-Hash)
3. Privileged Users
4. LAPS & PAWs
5. MDR
– Specifically Managed
– Not NSM
Getting Cyber Ready for 2024
What will hacking look like in 2024 and what can MSPs do about it
Know Thyself and...
-Sun Tzu
Hackers look to inflict…
Cyber Criminals are like
water
“No ones going to touch us,
no one knows us”
Spray & Pray
Scan & Slam
Access Brokers
It’s been a tough year…
1. Next Gen Social Engineering
• “Synthetic Media” (image, video, audio and text)
– AI Image generation
– Deepfakes
– Voice Cloning
– Text
Voice Clone – What do we say?
• Anything that works in a phishing email
• Get me some gift cards
• Funds transfer, credit card payment, bank info
• We’re almost done with your loan application, just one more thing
• I have a new cell phone number, then “Hey did you get my
voicemail”
• Text your MFA code to a test
• Leave Keys, access tokens, computers, phone, tablet
• Someone will be there soon to grab X…
• Leave where you are
• Go somewhere specific
• ANYTHING
Text Cloning
• Scrape your blog
– Draft an email
• Scrape social media
– How do you talk to relatives
– How do you talk to Spouse
• Chatbot / SMS automation
– Voice recordings
– Romance scams
• Perfect English, no more typos
• Perfect industry lingo and references
What Can MSPs Do About it…
• Awareness & Education
• Educate your clients
– AI, Voicecloning, Deepfakes
• Continue your education
– Understand your adversary
Technical Controls?
Questions
Cyber Insurance
• Cyber Insurance Carriers continue to focus on
a core set of critical Security Controls as a
primary requirement when evaluating a
prospective insureds
• Prospective insureds should have strong
responses for all control areas.
• Priority may vary slightly from one insurance
carrier to another, based on insured’s industry
sector, size, and Cyber profile.
• Poor responses in one or more controls may
result in declination, refusal to quote,
elimination or co-insurance on ransomware
coverage
66
Critical Controls for Cyber Insurability
MFA EDR PAM
Tested Backups
Segregated
Backups
Service Accounts
OT Security
Cloud & Email
Security
Vendor Risk
Management
Tabletop
Exercises
Network
Segmentation
# of Domain
Admins
IR/BC/DR
Planning
24/7 Monitoring
Vulnerability
Management
Cyber
Awareness &
Training

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Cybersecurity 101 - A Masterclass in Securing MSPs and IT Pros Secure Your Future: Getting Cyber Ready for 2024

  • 1. MSP Security Masterclass Webinar 3 of 3 Tyler Wrightson Leet Cyber Security
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  • 10. First Week Recap • Hackers Target MSPs • Risk is Bidirectional 1. Admin policy & Training to avoid password reuse 2. MFA Everything (of value) 3. Minimum Necessary & Least Privilege 4. Complacency
  • 11. Last Week Recap • Strength in Small Business • Foundations – Business Risk – Vuln != Risk – Context Matters
  • 12. Last Week Recap – Top Five Controls 1. MFA 1. Email & VPN 2. Legacy Protocols 3. “Other” login locations 2. VPN ACLs 1. Minimum Necessary & Least Privilege 2. Isolate what matters 3. Internal Network ACLs
  • 13. Last Week Recap – Top Five Controls 4. Privileges & Passwords 1. Local Admins Group 2. Credential Reuse (and Pass-The-Hash) 3. Privileged Users 4. LAPS & PAWs 5. MDR – Specifically Managed – Not NSM
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  • 16. Getting Cyber Ready for 2024 What will hacking look like in 2024 and what can MSPs do about it
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  • 24. Hackers look to inflict…
  • 25. Cyber Criminals are like water
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  • 28. “No ones going to touch us, no one knows us”
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  • 36. 1. Next Gen Social Engineering • “Synthetic Media” (image, video, audio and text) – AI Image generation – Deepfakes – Voice Cloning – Text
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  • 39. Voice Clone – What do we say? • Anything that works in a phishing email • Get me some gift cards • Funds transfer, credit card payment, bank info • We’re almost done with your loan application, just one more thing • I have a new cell phone number, then “Hey did you get my voicemail” • Text your MFA code to a test • Leave Keys, access tokens, computers, phone, tablet • Someone will be there soon to grab X… • Leave where you are • Go somewhere specific • ANYTHING
  • 40. Text Cloning • Scrape your blog – Draft an email • Scrape social media – How do you talk to relatives – How do you talk to Spouse • Chatbot / SMS automation – Voice recordings – Romance scams • Perfect English, no more typos • Perfect industry lingo and references
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  • 55. What Can MSPs Do About it… • Awareness & Education • Educate your clients – AI, Voicecloning, Deepfakes • Continue your education – Understand your adversary
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  • 62. • Cyber Insurance Carriers continue to focus on a core set of critical Security Controls as a primary requirement when evaluating a prospective insureds • Prospective insureds should have strong responses for all control areas. • Priority may vary slightly from one insurance carrier to another, based on insured’s industry sector, size, and Cyber profile. • Poor responses in one or more controls may result in declination, refusal to quote, elimination or co-insurance on ransomware coverage 66 Critical Controls for Cyber Insurability MFA EDR PAM Tested Backups Segregated Backups Service Accounts OT Security Cloud & Email Security Vendor Risk Management Tabletop Exercises Network Segmentation # of Domain Admins IR/BC/DR Planning 24/7 Monitoring Vulnerability Management Cyber Awareness & Training