An informative webinar where we provide you with a step-by-step guide to getting started with MSP360, complete with essential configurations and best practices.

1. Getting Started With
MSP360 Managed Backup
Configuration and Best Practices
January 11th, 2024

2. ● Introduction to MSP360 Managed Backup
● Configuration Best Practices
● Backup Scheduling
● Monitoring and Reporting
● Recovery and Restore
● Q&A
Agenda

3. ● Reliable
● Secure
● Scalable
● Easy to use
● Cost effective
● Backup any data anywhere
What is Managed Backup?

4. MSP360 Backup

5. ● The ultimate insurance policy
● Ransomware protection
● Peace of mind
● Cost efficient
● Smooth restorations
● Uninterrupted business processes
The Importance of a Well
Configured Backup

6. ● Download directly to the computer - classic, but
not scalable
● Send link to the users via email - not very
convenient, and requires other people to do it
● Windows GPO script - not all computers belong
to a domain
● PowerShell script - needs RMM
● Network Discovery and Deployment - can work
everywhere! very easy and fast
● Install other MSP360 products from the single-
pane-of-glass - no need to go through the
installation again
Easy start with MSP360

7. ● Create backup plans with Managed Console -
no need to connect to the endpoints
● Backup templates - create one golden image
and then spread it across computers in a
second
● System Engineer Assistance and Onboarding
service
Easy start with MSP360

8. ● Key configuration parameters for Managed Backup
○ What to backup?
○ Where to backup?
○ How often to backup?
○ How long to store?
● Server and client setup
○ Use combo of File and Image-Based backups
● Considerations for different environments
○ 3-2-1 backup rule
○ Back up what you really need to restore
Configuration Best Practices

9. ● The importance of backup scheduling
- defined by RPO
● How to setup automated backup
scheduling
○ Forever Forward Incremental
■ Saves up to 50% storage space
○ Recurring Incremental +
Periodical Full
■ otherwise you keep backups
Backup Scheduling

10. Backup Retention
● Storage cost depends on the backup
retention
● Different cases require different
retention
○ Accidental deletion - 1 week
○ Ransomware - 1 month
○ Compliancy - up to 7 years
● Use immutability

11. ● Full backup is not scheduled
● Retention policy is not configured
● Storage specifications (early deletion fee)
Common Pitfalls to Avoid

12. ● Successful restore:
○ Ensure the system has enough space to restore
○ Verify a stable connection
○ Restore only what you need first
○ Control the progress
○ Enable email notifications
Recovery and Restore

13. ● Always test your backups
● Develop your documentation
● Enable email or push notifications
● Use lifecycle rules where applicable
● Periodically review settings of the plans
● Always use the latest version of the Agent
Tips For Successful
Backup Management

14. Q&A

15. RMM Connect
Backup