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Getting Started With
MSP360 Managed Backup
Configuration and Best Practices
November 9th, 2023
● Introduction to MSP360 Managed Backup
● Configuration Best Practices
● Backup Scheduling
● Monitoring and Reporting
● Recovery and Restore
● Q&A
● Prize Giveaway
Agenda
● Reliable
● Secure
● Scalable
● Easy to use
● Cost effective
● Backup any data anywhere
What is Managed Backup?
MSP360 Backup
● The ultimate insurance policy
● Ransomware protection
● Peace of mind
● Cost efficient
● Smooth restorations
● Uninterrupted business processes
The Importance of a Well
Configured Backup
● Download directly to the computer - classic, but
not scalable
● Send link to the users via email - not very
convenient, and requires other people to do it
● Windows GPO script - not all computers belong
to a domain
● PowerShell script - needs RMM
● Network Discovery and Deployment - can work
everywhere! very easy and fast
● Install other MSP360 products from the single-
pane-of-glass - no need to go through the
installation again
Easy start with MSP360
● Create backup plans with Managed Console -
no need to connect to the endpoints
● Backup templates - create one golden image
and then spread it across computers in a
second
● System Engineer Assistance and Onboarding
service
Easy start with MSP360
● Key configuration parameters for Managed Backup
○ What to backup?
○ Where to backup?
○ How often to backup?
○ How long to store?
● Server and client setup
○ Use combo of File and Image-Based backups
● Considerations for different environments
○ 3-2-1 backup rule
○ Back up what you really need to restore
Configuration Best Practices
● The importance of backup scheduling
- defined by RPO
● How to setup automated backup
scheduling
○ Forever Forward Incremental
■ Saves up to 50% storage space
○ Recurring Incremental +
Periodical Full
■ otherwise you keep backups
Backup Scheduling
● Full backup is not scheduled
● Retention policy is not configured
● Storage specifications (early deletion fee)
Common Pitfalls to Avoid
● How to monitor backup activities
○ Triggered
○ Scheduled
○ On-demand
● Reporting tools and their benefits
○ Group report
○ Backup history
Monitoring and Reporting
Backup history
● Use Quick Restore application to
restore files from the Web Console
from file, Image-based and VM
backups
● Image-Based restores:
○ Bare Metal
○ VMware
○ Hyper-V
○ EC2Azure VM
● Use Restore Verification for the
Image Backups
Recovery and Restore
● Successful restore:
○ Ensure the system has enough space to restore
○ Verify a stable connection
○ Restore only what you need first
○ Control the progress
○ Enable email notifications
Recovery and Restore
● Always test your backups
● Develop your documentation
● Enable email or push notifications
● Use lifecycle rules where applicable
● Periodically review settings of the plans
● Always use the latest version of the Agent
Tips For Successful
Backup Management
● MSP360 Onboarding new customer checklist
● MSP360 Basic Backup Strategies
● MSP360 Security Best practices
Important
Documentation
Q&A
Sponsored by
Hot Cloud Storage
RMM Connect
Backup

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Getting Started With Managed Backup - 2023.pptx

  • 1. Getting Started With MSP360 Managed Backup Configuration and Best Practices November 9th, 2023
  • 2. ● Introduction to MSP360 Managed Backup ● Configuration Best Practices ● Backup Scheduling ● Monitoring and Reporting ● Recovery and Restore ● Q&A ● Prize Giveaway Agenda
  • 3. ● Reliable ● Secure ● Scalable ● Easy to use ● Cost effective ● Backup any data anywhere What is Managed Backup?
  • 5. ● The ultimate insurance policy ● Ransomware protection ● Peace of mind ● Cost efficient ● Smooth restorations ● Uninterrupted business processes The Importance of a Well Configured Backup
  • 6. ● Download directly to the computer - classic, but not scalable ● Send link to the users via email - not very convenient, and requires other people to do it ● Windows GPO script - not all computers belong to a domain ● PowerShell script - needs RMM ● Network Discovery and Deployment - can work everywhere! very easy and fast ● Install other MSP360 products from the single- pane-of-glass - no need to go through the installation again Easy start with MSP360
  • 7. ● Create backup plans with Managed Console - no need to connect to the endpoints ● Backup templates - create one golden image and then spread it across computers in a second ● System Engineer Assistance and Onboarding service Easy start with MSP360
  • 8. ● Key configuration parameters for Managed Backup ○ What to backup? ○ Where to backup? ○ How often to backup? ○ How long to store? ● Server and client setup ○ Use combo of File and Image-Based backups ● Considerations for different environments ○ 3-2-1 backup rule ○ Back up what you really need to restore Configuration Best Practices
  • 9. ● The importance of backup scheduling - defined by RPO ● How to setup automated backup scheduling ○ Forever Forward Incremental ■ Saves up to 50% storage space ○ Recurring Incremental + Periodical Full ■ otherwise you keep backups Backup Scheduling
  • 10. ● Full backup is not scheduled ● Retention policy is not configured ● Storage specifications (early deletion fee) Common Pitfalls to Avoid
  • 11. ● How to monitor backup activities ○ Triggered ○ Scheduled ○ On-demand ● Reporting tools and their benefits ○ Group report ○ Backup history Monitoring and Reporting
  • 13. ● Use Quick Restore application to restore files from the Web Console from file, Image-based and VM backups ● Image-Based restores: ○ Bare Metal ○ VMware ○ Hyper-V ○ EC2Azure VM ● Use Restore Verification for the Image Backups Recovery and Restore
  • 14. ● Successful restore: ○ Ensure the system has enough space to restore ○ Verify a stable connection ○ Restore only what you need first ○ Control the progress ○ Enable email notifications Recovery and Restore
  • 15. ● Always test your backups ● Develop your documentation ● Enable email or push notifications ● Use lifecycle rules where applicable ● Periodically review settings of the plans ● Always use the latest version of the Agent Tips For Successful Backup Management
  • 16. ● MSP360 Onboarding new customer checklist ● MSP360 Basic Backup Strategies ● MSP360 Security Best practices Important Documentation
  • 17. Q&A