3. Groups
Exist for a purpose/goal-oriented
Central communication process
Structured relations
Mutual Influence
Composed of 2-2000 people
4. Teams
Defined, structured groups
Engaged in sports or work activities
Applied functions
4-20 people who interact with one
another directly
5. Organizations & Teams
What is the purpose of teams in the
workplace?
◦ Provide advice/deal with special problems
◦ Link different parts of the organization to
solve problems/create processes
◦ Plan for future of the organization/manage
transitions
6. Types of Work Teams
Production Teams
Service Teams
Management Teams
Project Teams
Action or performing teams
Parallel Teams
7. Types of Work Groups
Traditional Work Group – hierarchical
Traditional Teams – Some power &
authority/somewhat independent of
hierarchy
Self-Managing – More power &
authority/more independent of
hierarch
8. Traditional Work Group
AKA ‘scientific management
◦ Individuals perform separately to
complete a task
Conditions for traditional approach to
be successful
◦ Same task for period of time
◦ Simple process for routine
workers/activities
◦ Production-focused
http://www.youtube.com/watch?v=6qm
_3saEo7o
9. Why use teams?
Bring a diversity of knowledge to the
table
Increase support within an
organization
Bring multiple perspectives to complex
tasks
Create jobs that are more responsive
to work environment
11. Team Dynamics
Industrial Revolution
◦ Jobs were simplified,
minimizing advantages to
skilled workers
Human Relations
Movement/Hawthorne
Sociotechnical Systems Theory
Quality Circles (TQM)
12. Group Dynamics
Norman Triplett –
◦ Social facilitation
Kurt Lewin –
◦ Group dynamics/Action research
Social Change
Editor's Notes
Groups:-Exist for a reason or purpose/have a shared goal-Have a relationship/connection to one another which binds them together-Increase desire to remain in the group-Satisfy physical/psychological needs – social identification /representation (us vs. them mentality)Teams:-There are also performance goals connected to the purpose of the team which everyone is mutually held accountable-Teams must actively cooperate to achieve its goals-Teams- are empowered and have the authority to act on their own, free of authoritative figure
*Teams are distinguished by how much power they are allocated
Theory X (McGregor) vs. Theory Y
*Command & control is dominant theme*Organization is small/committed for life/people work their way through the system through acquiring new skills, work is collective