Teams versus Work Groups
Team is more than a work group.
Work group, members are directed by
a boss, that does not necessarily
collaborate with each other to
complete a task.
Team is a collection of individuals with
complementary skills who work
together; committed to a shared
purpose, common performance goals,
and hold themselves accountable.
Team makes decisions that reﬂect the
know-how and expertise of many
people - not just the leader.
Type of Teams
Team Type Purpose
Meets on an ongoing, daily basis to perform a
whole work process
Gathers to address a speciﬁc problem or
opportunity and then disbands
Brings geographically separate individuals
together around speciﬁc tasks
Works on a speciﬁc quality, productivity, and
A manager or executive who
“champions” the project.
It endorses the project’s goals and is
committed to seeing the project
delivered on time, within budget, and at
optimum level of quality.
Has a stake in the outcome and
accountable for the team’s
Has the authority to deﬁne the scope of
work, provide necessary resources, and
approve or reject team output.
Communicates the status and participates in
project management activities with team
Keep the vision clear
Provide a framework for the team’s activity
Represent the team to others
Negotiate with the team sponsor
Identify needed resources
Keep work on track
Three roles of team leaders:
1. Initiator of process that promote team
development and performance.
2. Model of desired behaviors.
3. Coach who helps team members improve
Qualities and talents of team leaders:
Ability to set directions that others will follow
Good communication skills
Ability to give and accept feedback
High standards of performance
Positive attitude toward team-based work
7 Steps to an
1. Recruit team members with the competencies you need.
2. Deﬁne a clear goal and ensure team members share it.
3. Deﬁne success by describing the goal in terms of performance metrics.
4. Foster commitment to achieving the level of performance required.
5. Ensure that every member of the team both contributes to and beneﬁts
from a team eﬀort.
6. Cultivate a supportive environment
7. Align behavior of team members through rewards much as
Forming a Team
Consider diﬀerent selection method like:
• Assignment = the sponsor selects member and invite them to
• Volunteering = individuals who feel highly interested in the work step
forward and oﬀer to become members.
• Nomination = people with an interest in the project nominate
individuals who have the right skills and in whom they have conﬁdence.
Review motivations for selection
Look for the right skills set by; assessing needed skills then identify people
with the require skills.
Review assignments over time.
Build Team Culture
Host a launch meeting = it allows members, leaders,
sponsors meet face-to-face and know each other on a
Select a decision-making method = to help the team agree
on who will make such decisions and how will it unfolds.
Like: Majority rule, Consensus, Small group, or Leader with
Clarify expectations = will help encourage productive, team-
based behavior, and clarify expectations.
Plan for Success
Schedule the work by:
1. specifying tasks, then
2. assigning tasks
Deﬁne success measures
> Chart team’s progress toward
its goals, work with team to
identify performance metrics
Develop a budget