Margaret J. Kirylo is seeking an administrative support position that utilizes her strong customer service, organizational, and multitasking skills developed over 10 years of experience. She has proficient skills in programs like Oracle, Excel, Word, PowerPoint, and Outlook. As an administrative assistant previously, she delivered excellent customer service, maintained organizational charts and customer credit information, coordinated meetings, and adopted continuous process improvement policies. Currently she volunteers as a cashier, stocker, and leader for Girl Scouts, guiding activities that help girls develop leadership skills.

1. Margaret J. Kirylo
Hurricane, Utah magkirylo@yahoo.com
(562) 321-3979
I am looking for a position that benefits from my personality traits, I am naturally friendly, caring and
supportive which translates into my work environment as excellent customer service skills, strong
organizational skills and ability to multitask. I have over 10 years’ experience working in a large complex
organization and administrative support in order to optimize workflow procedures in the office.
Summary
Proficient with Oracle R12, Excel, Word, PowerPoint, Outlook and data management skills
Able to work in a fast-paced environment
Excellent customer service skills
Collaborative Problem Solver
Girl Scout Leader
Certified First Aid and CPR
Work Experience
Beckman Coulter Inc., Brea, CA 2002-2016
Administrative Assistant/Credit Investigator
• Deliver top customer service to internal and external customers
• Maintain Department list and organization charts
• Create and maintain United States and Canadian customer credit information
• Obtain Dunn & Bradstreet reports on United States, Canadian and International customers
• Distribute department mail and payroll
• Federal Express live checks to bank lockbox
• Coordinate meetings and events for department
• Order supplies and request maintenance for department
• Promote and adopt Beckman Coulters Continuous Process Improvement Policy
• Receive STAR customer service recognition in 2013
• First Response Emergency Team member
Volunteer and Leadership
St Paul’s Treasures Thrift Store 2016 -Present
Cashier and stocker
A non-profit thrift shop with the proceeds supporting St. Paul Catholic Center and numerous charities in
Southern Utah.
Girl Scouts 2009 – Present
Leader Brownie Level & Junior
Guide girls in planning and caring out activities that will reflect their interests and develop their leadership skills
within the framework and policies of GSUSA
• Guide Girls in planning activities that help them discover, connect with others and take action so they
experience fun and friendship while making the world a better place
• Maintain troop records and financials
• Background screened

2. • Ensure the safety and wellbeing of girl and adult member by following safety guidelines
Girl Scouts 2013 – Present
Service Unit Brownie Level Consultant
Serve as a Girl Scout program level expert for the service unit
• Provide ongoing support to volunteers