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Resume and cover letter for wade walker 2010


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Resume and cover letter for wade walker 2010

  1. 1. W ADE OWEN W ALKER 7000 Bay Road, Mobile, Alabama 36605, (228) 324-3590, January 19, 2010 Dear Sir or Madame, My name is Wade Walker and I believe I am the person you are searching for to fill your vacancy. This position is one that is a very fine fit with my background, experience, and career interests. I have had a heart for service for most of my adult life and count these events as very worthwhile in my development as a person to whom you and your organization may benefit. In reviewing the attached material, you will notice that I have acquired valuable skills and abilities in development sales, customer service, marketing and management within various industries. Specifically, I offer: • Abilities to foster and maintain positive relationships specifically with constituents where a tailoring of individual attention is required. • Strong detail orientation and organizational abilities. • A high degree of energy and pro-active work style. • Strong interpersonal skills that include sound judgment and intuition, as well as a persuasive and motivating demeanor. • Excellent written and verbal communication skills. • The ability to actively listen. • Resourcefulness, adaptability and flexibility. • Various computer related skills including proficiency in Wireless Technology Billing Systems, Microsoft Word, Excel, PowerPoint, Outlook, and databases such as Access, iMIS, Andar and DacEasy. I would like to demonstrate my potential to succeed with your organization and contribute to the achievement of the company goals and objectives. For this reason, I welcome the opportunity to speak with you to discuss your needs. Thank you for your time and consideration. Sincerely, Wade Owen Walker
  2. 2. W ADE OWEN W ALKER 7000 Bay Road, Mobile, Alabama 36605, (228) 324-3590, PROFESSIONAL OBJECTIVE To obtain a position with a fine and reputabile company where I may use my work, volunteer and educational experiences to fulfill that organization’s mission and purpose PERSONAL SUMMARY • Service-focused worker with a strong commitment to serving the needs of others • Loyal to the cause of providing excellent interactions with valued constituents • Excel in program and organizational planning, with documented success overcoming challenges of limited resources and financial constraints to design high-quality, cost-effective and comprehensive service offerings. • Able to bring new and existing publics together to maximize opportunities • Skilled in building community support, key coalitions, and strategic partnerships SKILL SETS SPECIAL EVENT COORDINATION AND PARTICIPATION • Bicycled approximately 4,000 miles from San Francisco, California to Washington, D.C. in 2006 and 800 miles from Miami, Florida to Tallahassee, Florida in 2003 promoting a greater understanding of people with disabilities. • Planned, implemented, and managed all special event activities between January and May of 2001, and recruited record-number of participants for the Push Camp and Give-a-Push Weekend Projects that resulted in an increase of over 30% participation from prior year. FUNDRAISING AND DEVELOPMENT • Lead and supported volunteers in the effort to raise approximately $400,000 within four months of the 2008 “Live United” campaign’s duration. • Asked for and secured gifts from various sources including employees of city municipalities, public schools and private business companies. • Presented compelling stories and statistics to attentive audiences while making a case for giving to the United Way and its 58 Community Partners. • Analyzed prior giving trends and strategically planned appropriate actions to take to meet and exceed set goals. • Frequently evaluated and measured resources as well as time spent in both successful and unsuccessful actions made to facilitate giving. • Recognized, acknowledged, and thanked donors and volunteers for their generous support of the United Way. • Personally raised $10,000 for the projects and programs of Push America as a volunteer. MARKETING AND CUSTOMER SERVICE • Gained thorough understanding of wireless technological products and services where I could position solutions for customer needs such as ordering equipment, changing price plans and basic troubleshooting with Verizon Wireless. • Answered calls in a timely manner giving full attention to customer’s need in order that customer would not likely have to call in again on the specific issue I assisted with. • Responsible for client training and installation of McAleer Software at customer sites. • Generated restaurant promotions and fostered public relations that increased customer base, established brand loyalty, and determined consumer satisfaction. • Provided prompt and thorough customer service and assistance to promote product sales and complete business transactions. • Created promotional materials for Push Camp and Give-A-Push Weekend Projects that were distributed at regional and national events. • Researched and analyzed over twelve years’ of historical data and established a master database with approximately 2,500 records for the continued use by Push America and Pi Kappa Phi. • Established and published the “Push News” newsletter that was circulated to 130 Pi Kappa Phi Chapters at universities and colleges across the country.
  3. 3. WADE OWEN WALKER PAGE 2 MANAGEMENT AND LEADERSHIP • Served the United Way mission to advance the common good and championed the United Way cause. • Built strong professional relationships with 275 recorded prospects and clients. • Managed and maintained newsstand and book sections where sales are approximately $500,000 per year with an inventory of 100,000 products. • Managed and directed four restaurant locations along the Mississippi Gulf Coast as a Restaurant Manager. • Hired, trained, and motivated staff of 100 hourly employees. • Ordered supplies and equipment and accounted for goods within inventory that resulted in a 2% decrease in cost of operations from prior year. • Calculated operational finances and bookkeeping • Achieved an $8,000 increase of in-house sales from prior year, as well as achieved actual profit of $11,775 v. previous year’s deficit of -$2,324. • Consulted and interacted with 135 Push America Chairmen in regards to fundraising, event programming, volunteering, and chapter management activities that resulted in increased productivity in all areas of focus by a minimum of 3% from previous year’s activity. SELLING • Stimulated business and order activity through probing, investigative, and consultative calling resulting in approximately $24,160 worth of sales between August and November 2007, which secured first place of the 2007 fall hiring class. • Placed calls to build relationships with clients and prospects to determine their current and future needs for imprint-able products and supplies such as sublimation printers, specialty inks, transfer paper, heat presses, and sublimatable objects. • Sold the $25.00 Barnes & Noble Membership at an average ratio of eight out of 200 transactions in an eight hour shift usually meeting and exceeding standards. WORK HISTORY AND EXPERIENCE Customer Service Representative RYLA TELESERVICES, SARALAND, ALABAMA 8/2009 – CURRENT Stipend Loaned Executive UNITED WAY OF SOUTHWEST ALABAMA, MOBILE, ALABAMA 8/2008 – 12/2008 Support and Software Installation Representative CSI TECHNOLOGY OUTFITTERS / MCALEER SOLUTIONS, MOBILE, ALABAMA 3/2008 – 7/2008 Account Specialist CONDÉ SYSTEMS, MOBILE, ALABAMA 8/2007 – 11/2007 Lead Bookseller BARNES AND NOBLE BOOKSELLERS, GULFPORT, MISSISSIPPI 11/2003 – 8/2007 Restaurant Manager MISSISSIPPI DELI/MCALISTER’S DELI FRANCHISE, GULF COAST, MISSISSIPPI 5/2001 – 7/2003 Outreach and Grants Assistant PUSH AMERICA, CHARLOTTE, NORTH CAROLINA 1/2001 – 5/2001 EDUCATION BACHELORS OF SCIENCE IN BUSINESS ADMINISTRATION, EMPHASIS IN MARKETING THE UNIVERSITY OF SOUTHERN MISSISSIPPI HATTIESBURG, MISSISSIPPI, MAY 2002 MEMBERSHIPS AND AFFILIATIONS Christ Presbyterian Church Clerk of Diaconal Board/Officer for Mercy Ministry (1/2009-Present) United Way Young Leaders Society (10/2008-Present) Push America Cycling Team Member/Journey of Hope 2006/Gear-Up Florida 2003 Theta Alpha Alumni Chapter of Pi Kappa Phi Fraternity Capital Campaign Class Co-captain (11/2008-Present) Pi Kappa Phi Fraternity, General Fraternity Alumni Member (12/2000-Present) Theta Alpha Housing Corporation Founding Vice President (10/2002-10/2004)