D. Lynn Sykes has over 30 years of experience in medical billing, practice management software, and data processing. She currently works as a Billing Operations Specialist and Systems Support for Family Care Partners of NE FL, where she maintains their practice management system, trains new employees, and prepares various reports. Previously she has held roles processing medical claims, charges, and payments, and assisting brokers with stock trades. She has a certificate in medical transcription and data processing, and lists skills in typing, various software, accounting, and medical coding systems.

1. D. LYNN SYKES
11403 WINGATE ROAD NORTH
JACKSONVILLE, FLORIDA 32218
(904) 768-9130
Cell: (904) 237-0207
Email: lsykes8154@comcast.net
SKILLS:
Typing 65wpm, 10-key adding machines, Microsoft Word, Excel, Power
Point, Accounting/Bookkeeping, Payroll, Polaris Medical Computer
Software, NextGen Practice Management and Electronic Medical Records
Software, Knowledge of Medicare, Medicaid, Third Party Payer billing,
ICD-9 and CPT-4 knowledge. Good Communication and Organizational
Skills. Self Motivator.
EXPERIENCE:
10/98-Present FAMILY CARE PARTNERS OF NE FL, LLC
Jacksonville, Florida
Billing Operations Specialist/Systems Support
Maintain practice management system including updating of payer contracts, electronic
remittance advice setup, ICD-9 and CPT-4 libraries and other various libraries in system.
Prepare and re-evaluate processes for the Billing Office. Assist in training of new
employees on system. Prepare productivity reports for Clinicians and month-end reports
for Administration.
NextGen Practice Management Trainer
Assisted in overall training and implementation of new computer
software installed in September 2001. Currently assist in testing and training of
new versions. Implementation and training of ERA/EFT processing for the Billing
Office. Billing support/trainer for offices utilizing our EHR/EPM systems.
Payment Entry and Charge Poster Oct 1998-Jan 2000
Processed daily charges including hospital charges for submission of
claims. Processed daily payments and denials from Explanation of
Benefits. Follow up on claims paid incorrectly. Balancing daily
reports for charges and payments.
Accomplishments:
Situational Leadership and Gung Ho Classes. Operations Support.
Assist in implementation of new locations.

2. 2/93-10/97 BARNETT ASSET MANAGEMENT, Jacksonville, Florida
Equity Trading Assistant May 1996-Oct 1997
Assist brokers and sales assistants on researching information on stocks,
Providing quotes and working with New York Stock Exchange. Assist
Bank branches with current information on stocks, mutual funds, bonds.
Wire Operator Jan 1994-April 1996
Processed stocks, bonds, mutual funds, options and treasuries with
Designated Stock Exchange. Verified all processed wire orders for
Accuracy of prices and symbols. Notified bank branches for
Suspended stocks and stock splits.
New Accounts Representative Feb 1993-Dec 1993
Opened new accounts by fax and phone from branches. Assisted with
Questions for new accounts regarding restrictions and documentation.
Met daily deadlines for making corrections and changes on accounts.
Quality Assurance on opening of new accounts by other employees.
8/84-4/92 NORTHSIDE MEDICAL CLINIC, Jacksonville, Florida
Computer Operations Support
Processed charges for insurance claims and posted payments on
Patient accounts for four primary care clinics. Printed monthly
Reports and statements for clinics. Coded ICD-9 on superbills and
Assisted with questions from clinics.
Accomplishments:
Wrote procedure manual for running of daily functions. Established
Easy reference coding in computer for coding of CPT-4 and ICD-9.
EDUCATION:
Flagler Career Institute, Jacksonville, FL 1996. Received certificate
Of completion for Medical Transcription.
Data Processing Institute, Jacksonville, FL 1984. Received certificate
Of accomplishment in June 1984. Computer Programming Course
For Basic, COBOL, and RPG II Languages.
Andrew Jackson High School, Jacksonville, FL 1983. Received High
School Diploma. Majored in Business; 2 years typing, Accounting I,
Keypunch, Business Math, Clerical Office Practice.
REFERENCES FURNISHED UPON REQUEST