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T A Y L I L Y
PROFESSIONAL SUMMARY
An energetic and highly motivated Sales professional with excellent local and regional Sales experience in
the medical and banking industries. A proven strong track record of sales across different channels
demonstrating outstanding interpersonal, communications and selling skills. A great flair for building
strong relationships with key accounts and business partners across all levels of management. Thrives on
meeting targets and in winning business deals. A strong business partner who implements business and
marketing objectives and translate them into performance results.
A dependable person with great perseverance, high adaptability and positive attitude in challenging
situations. Highly collaborative in teams and proven expertise in coaching and leading new team mates to
achieve Sales targets as well as delivering exceptional customers-centric services.
EXPERIENCE
GlaxoSmithKline Pte Ltd Oct 2009 – Feb 2015
Account Executive
Main Responsibilities:
 Managed different channels such as restructured hospitals (SGH, NUH, KKH), private specialists (Mt.
Elizabeth Hospital and Gleneagles Medical Center), GP districts and group practices in Respiratory
and Urology portfolio.
 Developed strong business relationships with key stakeholders to identify and secure new business and
expansion opportunities.
 Maintained products’ market leader position and further expanding the market share by capturing
competitors’ share.
 Attended international conferences to keep abreast with latest updates in medical education allowing
the provision of accurate and relevant information to customers.
 Organized seminars and medical talks by engaging key opinion leaders as speakers to address diseases
and products queries.
 Trained, coached and mentored new joiners to achieve personal growth and development, as well as
developing a professional and talented team.
 Generated monthly sales reports to perform market analysis, strategic planning to counter competitors’
activities so as to achieve and exceed sales targets.
Key Achievements:
 Strong proven sales track record with yearly promotion to Account Executive starting from
Professional Medical Representative.
 Successfully managed over 100 accounts bringing in more than $1M sales annually and exceeding
expectations and targets set by company year on year.
 Managed challengingly declining accounts (e.g. NUH, KKH) and successfully turn the tides around.
 Awarded “Extra Mile Award” for offering to take up marketing project.
 Selected for GSK Global Skill–based Volunteering Program in 2014.

2. Main Responsibilities during GSK Global Skill-based Volunteering Program
 Assisted NGO Save the Children in Philippines for 6 months (June – Dec).
 Full overseas corporate sales experience.
 Developed fundraising strategies and forecasts; piloted new initiatives and projects e.g. Workplace
Giving
 Engaged in corporate presentations, meetings and events with corporate partners to enhance current
relationships and work out new corporate initiatives and collaborations.
 Fundraised a total of PHP 1.8 million for the organization within 6 months.
 Engaged in workshops with local government units to identify gaps and issues in the community.
 Analyzed trend on other NGOs’ sources of income to better understand the market and set direction
for the future.
Maybank Nov 2008 – Oct 2009
Account Executive
Main Responsibilities:
 Managed a wide and diversified portfolio in consumer products such Mortgage Loans, Auto Loans,
Insurance, Cards, Credit Lines.
 Handled customers from all walks of life, ensuring maximum customer satisfaction with both service
and products purchased.
 Provided consumer feedback in timely manner on product features, customer service issues, etc.
 Generated various monthly reports to analyze performance and consumers’ behaviors.
Key Achievements:
 Consistently achieved or exceeded sales targets.
 Awarded “Top Sales Performer” for Aug 2009.
 Awarded “Outstanding Sales Performer” for Sep 2009.
ABN AMRO N.V. Bank Sep 2006 – Oct 2008
Sales Executive Jun 2007 – Oct 2008
Key Achievements:
 Outstanding accomplishment to acquire, engage and retain clients.
 Awarded “Shining Ruby” in Mar and Jul 2008 for excellent sales performance.
 Awarded “Sparkling Emerald” for being top sales performer in Q1 2008.

3. Assistant Team Leader (Business Operations) Sep 2006 – Jun 2007
Main Responsibilities:
 Assisted Team Leader in daily operations.
 Managed a team of 8 personnel.
 Ensured smooth running of daily operations.
 Provided support for all channels of sales.
 Reviewed and fine-tuned current operation procedures.
QUALIFICATIONS & PROFESSIONAL DEVELOPMENT
 Bachelor of Science (Chemistry), National University of Singapore
 National University of Singapore - Professional Communication Course (Aug – Nov 2005)
OTHER PERSONAL DETAILS
 Write & Speak: English & Chinese (Fluent), conversant in Chinese dialect Hokkien
 Competencies in Ms Word, Ms Excel, Ms PowerPoint
 Possess own vehicle