1. Nadine Dessaint
2412 Palm Glades Drive
Belle Glade, FL 33430
Phone: 561-449-4479
ndessaint1985@gmail.com
Objective
To obtain a position that will enable me to use my strong organizational skills, educational background, and
ability to work well with people.
Ability Summary
1. Great communication skills and bilingual in English and Haitian Creole.
2. Team Worker.
3. Computer skills include: Microsoft Windows, Microsoft Word, Microsoft Excel, Power Point, and Child
Plus.
Employment History
Family Service Caseworker
08/2007 - Current Lutheran Service Florida Belle Glade, FL
1. Counsels with parents or guardians to assist them to identify family strengths and set specific goals to meet
family needs; makes referrals fro resources needed to meet goals.
2. Follow up with parents/ guardians to determine when goals are met and when new goals need to be
developed.
3. Processes enrollment, transfer, and termination of PEPPI Head Start center children, to include obtaining all
records for enrollment, sharing information with parents/ guardians, recording information about enrollees,
performing clerical work to establish and maintain children’s files, implements eligibility, corresponding with
parents and agencies, etc.
4. Enter data regarding children and families in computer; retrieves and analyzes data; reports results.
5. responsible for data collection, data entry, and generation of reports and other computer output; facility with
software programs; maintenance of computerized files and records
6. Maintain dialog or correspondence with parents/ guardians to help assure that children attend center on
regular basis.
7. Keeps children files current in regard to home and parents information.
8. Greets visitors, and parents, answer phones, page staff and maintain visitor log.
9. Translate for the Haitian Creole parents/ guardians.
10. Complete meal log and meal report for the PEPPI Head Start
11. Complete data entry and In-Kind Report for PEPPI Head Start
Cashier
06/2006 - 08/2007 Wendy's West Palm Beach, FL
1. Greeting customers, submitting orders, and operating the cash register.
2. Food preparation and drive-thru duties.
3. Demonstrate customer service, problem-solving and basic computer skill.
4. Perform cleaning duties in the dining room. Depending on cashier performs a multitude of job duties.
Demonstrate customer service, problem-solving and basic computer skills. In addition to customer service,
Wendy’s cashiers often perform cleaning duties in the dining room.

2. Cashier
04/2005 - 02/2006 Wal-Mart West Palm Beach, FL
1. Customer service interactions.
2. Assist customers with purchases; operate registers and credit card machines, and field customer questions and
complaints.
3. Ring purchases up and handle customer to Wal-Mart money transactions. Balance register drawers, and
report events to supervisors.
4. Responsible for helping to get the store prepared every night for the next morning's and day's customers.
5. Process freight, create new displays on end caps and fill shelves with merchandise. Stock the merchandise in
a stable manner.
6. After filling shelves with merchandise, they zone the store, which involves bringing stocked items forward so
that shelves appear full and neat. They also ensure that individual items are in their correct locations.
Education and Training
Issuing Institution Location Qualification Course of Study
Ashford University FL 2 Years of College or a Technical or
Vocational School
Social and Criminal
Justice
Glades Central Community
High School
Belle Glade,
FL
High School Diploma General High School
Curriculum
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date
Family Development Credential Florida Golf Coast University 11/2010
Detailed References
Vanessa Michel, Family Support Worker
Family First
561-261-0723
Personal reference known for 15 year(s).
Aurie Williams, Family Service Coordinator
LSF/ PEPPI Head Start
561-996-5861
Supervisor reference known for 7 year(s).