SOP Nach Billing

1. Internal document
Page 1 of 2
SOP Agency Billing
Details:
Process Agency Billing for NACH process
Date 08/01/2018
Version VER 1/Billing/ 0118
Products All Products
Scope: Broadly defines the billing and payment process for NACH mandate forms
collected and successfully lodged.
Steps:
Sr.No Process Steps FPR Tentative TAT * Deviations if any
1 Collection Central team to prepare
the list of cases where :
a. NACH form has been
picked up successfully.
b. NACH form has been
picked and also lodged
successfully.
** Format mentioned below
Collection
central
team
By 5th of every month
2 This list has to be shared with payout
team for payment processing
Collection
Central
team
By 5th of every month
3 Payout team to process payments for
PU cases basis the NACH Pickup &
Lodgment list provided by
Collection Central Team. Below
mentioned grid to be used for Payout
computation:
Pay out Grid :
Successful pick up – Rs. 250/-
Successful lodgment – Rs. 250/-
Central
Payout
team
4 When the case is allocated for both
tNACH Collection/Lodgment and
Payment collection under Strategic
portfolio, payment cleared through
NACH Banking in that month
shouldn’t be considered for Strategic
Payout, however, Resolution Benefit
to be given to collection Agency. For
such cases, NACH Pickup/
Central
Payout
team

2. Internal document
Page 2 of 2
SOP Agency Billing
lodgement payout to be given to the
concerned Pick-up Agency.
Format in which data will be shared to Central payout team :
LAN Agency Pick up
date
Region Pick up Type
( 1st /2nd /3rd) attempt
Lodgement
successful
Lodgement date