The Future of Local Transport Delivery: Oldham road show 6 July 2011, Smokies Park, Oldham Sponsored   by In partnership w...
Mark Widdup Service Director 6 July 2011
The Impact Partnership <ul><li>The Impact Partnership launched in April 2006  </li></ul><ul><li>A Joint Venture (JV) betwe...
Why did we do it? <ul><li>The Council’s had ambitious plans to: </li></ul><ul><li>Create more, better and sustainable jobs...
What evidence suggested it could work?  <ul><li>By investing some jobs and staff in a Partnership, the Partner builds on t...
What kind of Partner? <ul><li>A track record of providing public services </li></ul><ul><li>Demonstrate commitment to look...
Guarantees for Staff <ul><ul><ul><li>Secondment model </li></ul></ul></ul><ul><ul><ul><li>All existing pay, terms and cond...
Reasons to include Services <ul><li>Services need investment, e.g. new technology, additional expertise </li></ul><ul><li>...
Negotiations <ul><li>Draft SPA included in procurement </li></ul><ul><li>Legal advisers involved from early stages </li></...
Affordability <ul><li>Over the life of the contract (15 years) </li></ul><ul><li>Each year </li></ul><ul><li>Investment is...
What have we achieved? <ul><li>Over 300 jobs created </li></ul><ul><li>Delivered 2% efficiencies year on year </li></ul><u...
What have we achieved? <ul><li>Impact Partnership and the Council along with our Leisure and Cultural Trust awarded MJ Pub...
 
Where next? <ul><li>Efficiencies </li></ul><ul><li>Further Business growth in a challenging economic environment  </li></u...
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Mark Widdup, It worked for us: how moving to a joint venture has delivered savings

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Mark lives in Rochdale and is married with three children. He has been with
the Council since 1983 and has had a number of positions in Education, HR,
Programme and Project Management and Transformational Change.
He is currently the Service Director for Operational Services. His current
responsibilities include Facilities Management (e.g. School Catering and
Cleaning, Management of Public Buildings, Commercial Catering);
Environmental Management (e.g. Street Services, Waste and Recycling,
Parks and Open Spaces, Transport and Fleet Services); Client Services
(ensuring that appropriate arrangements exist to manage the Council’s
corporate client interests in respect of all appropriate partnership and joint
service delivery arrangements); Mark is also responsible for a number of large
scale construction projects including the co-ordination and delivery of the
Council’s new Municipal Offices project and a new Central Leisure Facility.
Mark was a member of the original team which created the Impact Partnership
and has worked closely with Mouchel and Agilisys to deliver a variety of
outcomes for the Borough which includes significant jobs growth.

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Mark Widdup, It worked for us: how moving to a joint venture has delivered savings

  1. 1. The Future of Local Transport Delivery: Oldham road show 6 July 2011, Smokies Park, Oldham Sponsored by In partnership with
  2. 2. Mark Widdup Service Director 6 July 2011
  3. 3. The Impact Partnership <ul><li>The Impact Partnership launched in April 2006 </li></ul><ul><li>A Joint Venture (JV) between Rochdale Council, Mouchel and Agilisys. </li></ul><ul><li>To support physical regeneration, create sustainable jobs, drive investment and deliver service transformation. </li></ul><ul><li>Provide property, highways & engineering, ICT, Contact Centre, Payroll, and Revs & Bens. </li></ul><ul><li>But, how did we get there? </li></ul>
  4. 4. Why did we do it? <ul><li>The Council’s had ambitious plans to: </li></ul><ul><li>Create more, better and sustainable jobs </li></ul><ul><li>Regenerate Rochdale’s Town Centre </li></ul><ul><li>Provide services that create high satisfaction locally </li></ul><ul><li>And meet enhanced public expectations for access to services </li></ul>
  5. 5. What evidence suggested it could work? <ul><li>By investing some jobs and staff in a Partnership, the Partner builds on those to: </li></ul><ul><li>Invest in improving those services </li></ul><ul><li>Grow and develop services to sell to others </li></ul><ul><li>And establish a regional base to provide services to others </li></ul>
  6. 6. What kind of Partner? <ul><li>A track record of providing public services </li></ul><ul><li>Demonstrate commitment to look after staff, and protect terms and conditions </li></ul><ul><li>Invest to improve the quality of services to increase customer satisfaction levels </li></ul><ul><li>Work with us to create a seamless organisation with clear, shared objectives, and a common culture based on the Single Team principles </li></ul><ul><li>Build a long-term relationship with us </li></ul>
  7. 7. Guarantees for Staff <ul><ul><ul><li>Secondment model </li></ul></ul></ul><ul><ul><ul><li>All existing pay, terms and conditions unaffected </li></ul></ul></ul>
  8. 8. Reasons to include Services <ul><li>Services need investment, e.g. new technology, additional expertise </li></ul><ul><li>Private sector’s ability to improve services </li></ul><ul><li>If the private sector can use the service as a basis for growth </li></ul><ul><li>Property Services, Highways & Engineering, ICT, Payroll </li></ul><ul><li>Develop a Contact Centre </li></ul><ul><li>Work alongside Revenues & Benefits </li></ul>
  9. 9. Negotiations <ul><li>Draft SPA included in procurement </li></ul><ul><li>Legal advisers involved from early stages </li></ul><ul><li>Lengthy </li></ul><ul><li>Commercial </li></ul><ul><li>Expensive </li></ul><ul><li>Complex </li></ul><ul><li>Innovative solutions to agree clauses & schedules </li></ul><ul><li>Risk/liability/supplier of choice/IP/financial model </li></ul>
  10. 10. Affordability <ul><li>Over the life of the contract (15 years) </li></ul><ul><li>Each year </li></ul><ul><li>Investment is front loaded (e.g. Contact Centre, ICT refresh) </li></ul><ul><li>Efficiencies </li></ul><ul><li>Benefits realisation strategy </li></ul>
  11. 11. What have we achieved? <ul><li>Over 300 jobs created </li></ul><ul><li>Delivered 2% efficiencies year on year </li></ul><ul><li>ICT refresh and network developments </li></ul><ul><li>Contact Centre established within 3 months of the contract start and has grown significantly with third party business </li></ul><ul><li>Delivering contact centre for Hammersmith and Fulham and Oldham Councils </li></ul>
  12. 12. What have we achieved? <ul><li>Impact Partnership and the Council along with our Leisure and Cultural Trust awarded MJ Public Private Partnership of the Year 2010 </li></ul><ul><li>DfT approval secured for the Street Lighting PFI which will deliver significant investment and reduction in energy costs </li></ul><ul><li>Delivering significant physical transformation of new leisure facilities and a £50M Council Office scheme </li></ul>
  13. 14. Where next? <ul><li>Efficiencies </li></ul><ul><li>Further Business growth in a challenging economic environment </li></ul><ul><li>Relationship with other JV’s in our region (Unity and Oldham) </li></ul><ul><li>Continue to work on reputational management and building positive relationships with Members and residents </li></ul>

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