The Future of Local Transport Delivery: Oldham road show 6 July 2011, Smokies Park, Oldham Sponsored   by In partnership w...
LTT – The Future of Local Transport Delivery Road Show 6 th  July 2011 Oldham
“ Never Waste a Good Crisis” The Highway Maintenance Efficiency Programme
Matthew Lugg Director of Environment and Transport, Leicestershire County Council President of ADEPT Chair of Workstream 1...
Topics Covered <ul><li>The challenges </li></ul><ul><li>Highway Maintenance Efficiency Programme (HMEP) </li></ul><ul><li>...
Challenges…… CSR
Priorities for the public Ipsos MORI poll of 991 British adults
HMEP – the context <ul><li>Support sustained approach to maximising returns from highways investment and delivering step c...
HMEP - deliverables <ul><li>Formally launched on 6 April 2011 by Local Transport Minister </li></ul><ul><li>Practical guid...
Timescales <ul><li>Phase 1 – October 2010 to March 2011 – With funding available from April 2011, background work to map k...
Programme Board HMEP Chair Mostaque Ahmed DfT Chair Work Stream Group 1 Matthew Lugg Leicestershire CC Chair Work Stream G...
Overview of Workstream Groups <ul><li>Group 1 Operational Service Delivery </li></ul><ul><li>Chair – Matthew Lugg </li></u...
Products – Operational Service Delivery <ul><li>WP1 – To produce a standard suite of highway maintenance contract document...
Products – Operational Service Delivery <ul><li>WP4 – A toolkit to aid local highway authorities in setting up shared serv...
Products – Asset Management <ul><li>WP6 – To develop a best practice toolkit for asset management life cycle planning </li...
Products – Asset Management <ul><li>WP9 – To provide guidance on the most cost effective approach to managing and maintain...
The Pothole Problem <ul><li>2008/09 worst winter for 20 years </li></ul><ul><li>2009/10 worst winter for 30 years </li></u...
The Government Response <ul><li>2009/09 some emergency capital made available </li></ul><ul><li>2009/10 £100m allocated </...
The Review will Consider <ul><li>Causes </li></ul><ul><li>The management arrangements for reporting and repairing potholes...
What are the Causes? <ul><li>The lack of durability of some surfacing products? </li></ul><ul><li>Have we laid the surfaci...
What are the Causes? <ul><li>National indicators should we move from worst first? </li></ul><ul><li>Are the highway draina...
How have we Handled the Repairs? <ul><li>What are the current regimes, are they appropriate? </li></ul><ul><li>Are the cur...
What Happens Next? <ul><li>Awaiting ministerial sign-off of the brief </li></ul><ul><li>Set up the project management arra...
We would welcome your input and support to HMEP.  Groups already contributing are:  ADEPT, TAG, LoTAG, TfL, HA, DfT, HTMA,...
Thank You Any Questions?
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Matthew Lugg, Never waste a good crisis: the opportunity to make efficiencies under all delivery models

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Matthew is Director of Environment and Transport for Leicestershire County
Council, President of ADEPT (formerly CSS), Chair of the Midland Highway
Alliance Board.
He has also recently taken up a 2 year part-time secondment to the
Department of Transport working for the local transport division on the
Highway Maintenance Efficiency Programme and other related initiatives.
He has considerable experience in the public sector working for a number of
county councils as well as the Department for Transport in the UK.
He is a former Chair of the UK Roads Board and has played a major role in
the development of Highway Asset Management and collaborative
procurement in the UK by leading projects to produce national guidance as
well as giving evidence on a number of occasions to the Transport
Parliamentary Select Committee.
He has also presented a number of papers both in Europe, Asia and Australia
on highways maintenance and transport topics.
Matthew has won numerous awards both for his personal contribution and on
behalf of the organisations that he has worked for. Most notably the UK
National Transport Award for his Outstanding Contribution to Local Transport.

Published in: Education, Business, Technology
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Matthew Lugg, Never waste a good crisis: the opportunity to make efficiencies under all delivery models

  1. 1. The Future of Local Transport Delivery: Oldham road show 6 July 2011, Smokies Park, Oldham Sponsored by In partnership with
  2. 2. LTT – The Future of Local Transport Delivery Road Show 6 th July 2011 Oldham
  3. 3. “ Never Waste a Good Crisis” The Highway Maintenance Efficiency Programme
  4. 4. Matthew Lugg Director of Environment and Transport, Leicestershire County Council President of ADEPT Chair of Workstream 1 HMEP Part-time technical adviser to DfT Chair of Midland Highways Alliance
  5. 5. Topics Covered <ul><li>The challenges </li></ul><ul><li>Highway Maintenance Efficiency Programme (HMEP) </li></ul><ul><li>Workstream 1 </li></ul><ul><li>The Pothole Review </li></ul>
  6. 6. Challenges…… CSR
  7. 7. Priorities for the public Ipsos MORI poll of 991 British adults
  8. 8. HMEP – the context <ul><li>Support sustained approach to maximising returns from highways investment and delivering step change in efficiencies </li></ul><ul><li>£6m over 2011/12 and 2012/13, whilst developing a longer term plan </li></ul><ul><li>Links with wider work of Infrastructure UK </li></ul><ul><li>Consistent with ‘localism’ agenda - providing the tools and opportunities - not central direction </li></ul><ul><li>Partnership working between public and private sectors </li></ul><ul><li>Target senior decision makers (Council Leaders, Portfolio Holders, Chief Executives, Chief Officers) as well as highways practitioners </li></ul><ul><li>Building on best practice in the sector </li></ul>
  9. 9. HMEP - deliverables <ul><li>Formally launched on 6 April 2011 by Local Transport Minister </li></ul><ul><li>Practical guidance, case studies, toolkits </li></ul><ul><li>Example products: Standardised contracts, common design standards, guides on asset management and shared services, lean management techniques, benchmarking tools </li></ul><ul><li>Potholes: addressing the causes, not just symptoms </li></ul><ul><li>See www.dft.gov.uk/pgr/regional/hmep/ - we need your views and input to make this a success! </li></ul>
  10. 10. Timescales <ul><li>Phase 1 – October 2010 to March 2011 – With funding available from April 2011, background work to map key partnerships will take place. A strategy for delivery and full programme developed and published. Work stream groups established. Programme Board established. Early efficiency opportunities identified. </li></ul>Phase 2 – April 2011 to March 2013 – Release of funding to support projects agreed by the board and through the programme. Establish business model post 2013. Establish route to get solutions to users. Benefits realisation model agreed. Review of programme delivery March 2012. Phase 3 – April 2013 + DfT funding ceases and full non central government ownership of the efficiency programme continues with further research, horizon scanning and solutions to market free of charge to local authorities . 2010 2011 2013+
  11. 11. Programme Board HMEP Chair Mostaque Ahmed DfT Chair Work Stream Group 1 Matthew Lugg Leicestershire CC Chair Work Stream Group 2 Jason Russell Surrey CC Chair Work Stream Group 3 Julian Abel DfT HMEP Champion Andrew Smith OBE Chair Work Stream Group 4 Steve Kent Cheshire West & Chester Technical secretariat, Procurement, Legal, Private sector, Engineering, Prog. Management Drawn from local authorities, supply and provider’s side Drawn from local authorities, supply and provider’s side Drawn from local authorities, supply and provider’s side Drawn from local authorities, supply and provider’s side
  12. 12. Overview of Workstream Groups <ul><li>Group 1 Operational Service Delivery </li></ul><ul><li>Chair – Matthew Lugg </li></ul><ul><li>Procurement Strategies </li></ul><ul><li>Shared service provisions </li></ul><ul><li>Asset Management Planning </li></ul><ul><li>Design Standards </li></ul>Group 2 Business Improvement Chair - Jason Russell Governance Lean Management Change Management Incentives for change and innovation Group 3 Communications and Capability Chair - Julian Able Communication and Marketing Skills – capability and capacity Benefits realisation Group 4 Research and Data Management Chair – Steve Kent Research and Horizon Scanning Price/Quality Measurement Benchmarking of costs and performance
  13. 13. Products – Operational Service Delivery <ul><li>WP1 – To produce a standard suite of highway maintenance contract documents </li></ul><ul><li>WP2 – To develop a standard highway maintenance specification </li></ul><ul><li>WP3 – A best practice toolkit to set up and operate alliances for highway maintenance services </li></ul>
  14. 14. Products – Operational Service Delivery <ul><li>WP4 – A toolkit to aid local highway authorities in setting up shared service arrangements to deliver highway maintenance services </li></ul><ul><li>WP5 – A best practice toolkit to aid procurement choice for highway maintenance services </li></ul>
  15. 15. Products – Asset Management <ul><li>WP6 – To develop a best practice toolkit for asset management life cycle planning </li></ul><ul><li>WP8 – To further increase the sector’s knowledge base of the benefits of asset management by producing accredited practitioner training </li></ul>
  16. 16. Products – Asset Management <ul><li>WP9 – To provide guidance on the most cost effective approach to managing and maintaining drainage assets </li></ul><ul><li>WP10 – To produce a revised comprehensive guidance document for highway asset management </li></ul><ul><li>WP11 – To develop a standard deterioration model available to all local highway authorities </li></ul>
  17. 17. The Pothole Problem <ul><li>2008/09 worst winter for 20 years </li></ul><ul><li>2009/10 worst winter for 30 years </li></ul><ul><li>2010/11 worst December for 100 years </li></ul><ul><li>42% increase in potholes 2009 </li></ul><ul><li>59% increase from 2009 </li></ul><ul><li>Estimated 2010 – 2.7m potholes </li></ul>
  18. 18. The Government Response <ul><li>2009/09 some emergency capital made available </li></ul><ul><li>2009/10 £100m allocated </li></ul><ul><li>2010/11 £200m allocated </li></ul><ul><li>In April this year Norman Baker, Transport Minister, commissioned a review into the problem </li></ul>
  19. 19. The Review will Consider <ul><li>Causes </li></ul><ul><li>The management arrangements for reporting and repairing potholes </li></ul><ul><li>Service standards </li></ul><ul><li>The specifications for repairs </li></ul><ul><li>The workmanship </li></ul><ul><li>User input </li></ul>
  20. 20. What are the Causes? <ul><li>The lack of durability of some surfacing products? </li></ul><ul><li>Have we laid the surfacing too thin? </li></ul><ul><li>Have we had the right quality and workmanship? </li></ul><ul><li>Are we doing enough preventative treatment? </li></ul>
  21. 21. What are the Causes? <ul><li>National indicators should we move from worst first? </li></ul><ul><li>Are the highway drainage systems adequate? </li></ul><ul><li>Has the excessive salt and grit prematurely damaged our roads? </li></ul><ul><li>Are our utility reinstatements adequate? </li></ul>
  22. 22. How have we Handled the Repairs? <ul><li>What are the current regimes, are they appropriate? </li></ul><ul><li>Are the current methods of repair cost effective? </li></ul><ul><li>How are we monitoring performance? </li></ul><ul><li>How have we managed customer relations </li></ul><ul><li>What engagement have we had with stakeholders? </li></ul>
  23. 23. What Happens Next? <ul><li>Awaiting ministerial sign-off of the brief </li></ul><ul><li>Set up the project management arrangements </li></ul><ul><li>Instigate broad Industry engagement </li></ul><ul><li>Identify best practice </li></ul>
  24. 24. We would welcome your input and support to HMEP. Groups already contributing are: ADEPT, TAG, LoTAG, TfL, HA, DfT, HTMA, ICE, CIHT, ASPE. If you would like to contribute please contact me [email_address]
  25. 25. Thank You Any Questions?

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