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Highways SupplierRelationship Development         (SRD)     Local Transport Today      9th November 2011
Agenda• SRD  – Principles  – Who has been involved  – Approach  – Change in Emphasis• Overview of Best Practice findings  ...
SRD - Principles• To analyse the relationships between  buying and supplying organisations to  identify scope for greater ...
Who has been involvedConway ClientsVolker Clients                                                                         ...
SRD – Approach•   Series of Briefings and Meetings•   Create initial SRD Strategy via    - Market Information    - Common ...
Max.    Max.                    VOLKER HIGHWAYS                                                         F M CONWAY    Curr...
Some comments• Difficulty (reluctance from contractor) in  getting savings amounts• Contractor can do more than is being a...
Thank you            8
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Philip Snowling, Highways Supplier Relationship Development

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Philip Snowling, PSG Business Consulting
An overview of Highways Supplier Relationship Development(SRD) principles; including a
review of smarter contract behaviours,best practice findings and case studies

Published in: Business, Health & Medicine
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Philip Snowling, Highways Supplier Relationship Development

  1. 1. Highways SupplierRelationship Development (SRD) Local Transport Today 9th November 2011
  2. 2. Agenda• SRD – Principles – Who has been involved – Approach – Change in Emphasis• Overview of Best Practice findings – Conway clients – Volker clients• Comments 2
  3. 3. SRD - Principles• To analyse the relationships between buying and supplying organisations to identify scope for greater efficiencies – It’s a two-way process – Opportunities to improve performance – smarter contract behaviors – Opportunities to implement cost savings for mutual benefit 3
  4. 4. Who has been involvedConway ClientsVolker Clients Enfield Barnet Harrow Haringey Redbridge Waltham Forest Havering Brent Camden Barking & Newham Dagenham Tower Hillingdon Ealing City Hamlets Greenwich Hounslow Bexley Wandsworth Richmond Lewisham Merton Kingston Bromley Sutton Participating 6 Croydon Participating 5 4
  5. 5. SRD – Approach• Series of Briefings and Meetings• Create initial SRD Strategy via - Market Information - Common Assessment Framework - Project Manager Visits• Appoint Negotiation Team• Negotiation Sessions – best practice identification• SRD Strategy documentYou and Your Contractor –www.capitalambition.gov.uk/srdbestpracticeSRD White Paper - www.capitalambition.gov.uk/srdwhitepaperThe “SRD toolkit” –www.capitalambition.gov.uk/srdtoolkit Negotiation Meetings 5
  6. 6. Max. Max. VOLKER HIGHWAYS F M CONWAY Current Current Service Delivery Manager (Co- 7 1 6 Drainage Products 16 Located) Formally Integrated Team - 7 7 2 Recycled Materials 16 Partnering Charter Footway Specification Early Contractor Involvement 7 7 16 16 Materials Specifications & Alteration (Walk and Build) Intelligent KPIs - financial 7 2 Sliding Scale Discount 4 16 implications Discount for up front Partially Managed Service - 7 0 3 16 payment Safety Inspections Partially Managed Service - 7 0 Discounts for Turnover Fixed Spending & Profile 7 Best Practice 16 Scheme Design Joint Completed Works Partially Managed Service -Full 7 1 1 16 Inspection - Large jobs Scheme Implementation (design, consultation and construction) Joint Completed Works 7 0 7 Lump Sum / Early Payment 16 Inspection - small jobs Best Practice Remote Monitoring of 7 0 Volume Discounts - Sliding Scale 3 16 Street Lighting Discount Temp. Make-safe of 7 2 Fixed Spending Profile and Operational Mangement 5 16 damaged gully grates payment Find & Fix approach to 7 2 potholes Standadised approach to 7 7 Overview of Findings procurement (e.g PQQ, CHAS, PAS91) Minimised Numbers of 7 2 Invoices Early Contractor 7 7 Involvement Contract Operations6 Contractor undertakes 7 0 Design
  7. 7. Some comments• Difficulty (reluctance from contractor) in getting savings amounts• Contractor can do more than is being asked of them. – Have provided indications of future service developments – e.g. Design,• “Thin client” model – How far can you/do you go?• Varying exploitation of Highways Systems – Mobile – Accuracy of Asset Inventory – Sometimes hampered by local IT 7
  8. 8. Thank you 8

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