1. Gregory Hilgendorf Resume 1
Gregory Hilgendorf
414-469-0906
ghilgendorf1980@hotmail.com
Business Administration Management Professional
Professional Summary
Business Administration Management Professional with strong interpersonal skills, including demonstrated listening and influencing
skills with proven ability to develop and maintain working relationships with management, coworkers, and clients. Over nine years
of experience working in higher education including five years of management experience, with the ability to juggle shifting priorities
and multiple projects, attention to detail, and excellent follow-through.
TECHNICAL SKILLS
Microsoft Word
Works
Excel
PowerPoint
Outlook
Access
Publisher
Photoshop
Money
Minitab
10 Key
CampusVue
IRIS
Social Media
Ability to type 30 WPM
HONORS/ACTIVITIES
Theta Chi Fraternity
 Achieved the Howard Alter Award in Risk Management and Housing in 2000 and 2001
 Housing Manager, Risk Manager, Standards Board Member
 Involved with coordinating and implementing safety programs
High Tech
 Rookie of the Quarter achievement
 Awarded the Positive Attitude Will Succeed Accomplishment
ITT Tech
 Midwest District 100% repack for August 2013 to September 2015
 Midwest District highest new student packaging December 2013 to June 2015
Volunteer Work
 Special Olympics, Habitat for Humanity, Red Cross, Big Brother, Odyssey Program, Bristol Renaissance Faire, College
Goal Sunday, and Night Owl
PROFESSIONAL EXPERIENCE
ITT-Technical Institute – Greenfield, WI
Director of Finance 2015 to 2016
 Lead a team of financial aid coordinators that reduced accounts receivable from over half million dollars down to two
hundred thousand
 Manage the staff and daily operations of the office of financial aid
 Create and maintain a customer-service based focus for the office of financial aid and coordinates efforts with the
Registrar, Admissions, and Academics
 Direct the administration of financial aid; ensuring applicants receive assistance in the application process for loans,
grants, and scholarships
 Develop financial aid awards to current and incoming students while adhering to Title IV regulations, state and federal
guidelines, institutional packaging policy and budget parameters
 Respond promptly to external and internal auditor request for information, reports, and compliance
 Manage the veteran benefit program to ensure compliance with applicable state and federal regulations
 Assist with developing, planning, and implementing local campus budget and long term growth strategy
 Responsibly in developing and maintain the school’s Campus Effectiveness Plan
 Ability to keep and retain students
 Train, hire, and mentor financial aid coordinators

2. Gregory Hilgendorf Resume 2
ITT-Technical Institute – Swartz Creek, MI
Director of Finance 2013 to 2015
 Lead a team of financial aid coordinators that reduced accounts receivable from over half million dollars down to two
hundred thousand
 Manage the staff and daily operations of the office of financial aid
 Create and maintain a customer-service based focus for the office of financial aid and coordinates efforts with the
Registrar, Admissions, and Academics
 Direct the administration of financial aid; ensuring applicants receive assistance in the application process for loans,
grants, and scholarships
 Develop financial aid awards to current and incoming students while adhering to Title IV regulations, state and federal
guidelines, institutional packaging policy and budget parameters
 Respond promptly to external and internal auditor request for information, reports, and compliance
 Manage the veteran benefit program to ensure compliance with applicable state and federal regulations
 Assist with developing, planning, and implementing local campus budget and long term growth strategy
 Responsibly in developing and maintain the school’s Campus Effectiveness Plan
 Ability to keep and retain students
 Train, hire, and mentor financial aid coordinators
ITT-Technical Institute – Swartz Creek, MI
Registrar 2011 to 2013
 Support and maintain student academic files to ensure they comply with state and federal regulations
 Provide academic advisement for enrolled and active students
 Develop an optimize schedule for over 500 students and 15 different programs
 Train and mentor record coordinators
 Assist with developing, planning, and implementing local campus budget
 Assist with forecasting and determining when programs are offered during the academic calendar year
 Work with various departments at the campus to meet the academic needs current and future student populations
ITT-Technical Institute - Greenfield, WI
Records Coordinator 2011 to 2011
 Support and maintain student academic files by making sure they comply with state and federal regulations
 Provide academic advisement for enrolled and active students
 Create schedules for enrolled and active students
 Assist the Registrar with various administrative functions for the registrar department
 Work with various departments at the campus to meet the academic needs of current and future student populations
Herzing University - Kenosha, WI
Campus Registrar 2010 to 2011
 Managed and supervised one work study
 Support and maintain student academic files by making sure they comply with state and federal regulations
 Provide academic advisement for enrolled and active students
 Create schedules for enrolled and active students
 Assist the Academic Dean with various administrative functions for the education department
 Work with various departments at the campus to meet the academic needs of current and future student populations
High-Tech - Milwaukee, WI
College Registrar 2009 to 2010
 Support and maintain student academic files to make sure they comply with state and federal regulations
 Assist with the Director of Education with various administrative functions for the education department
 Create schedules for enrolled and active students
 Work with various departments at the campus to meet the academic needs of current and future student populations

3. Gregory Hilgendorf Resume 3
Financial Aid Advisor Level II/
Future Student Coordinator 2007 to 2009
 Train and mentor employees
 Support and maintain student financial aid files to maintain compliance with title 4 aid regulations and company
standards and policies
 Educate students about financial aid
 Conduct financial aid appointments for current student population
 Collection of payments and financial aid related documents
 Assist the financial aid director with daily tasks of the financial aid department
 Promote scholarship information and resources to find scholarships
Herzing College - Milwaukee, WI
Online Admission Advisor February 2006 to January 2007
 Work in conjunction with ground campus locations, setting appointments, and informing potential students of current
programs and events held at the campuses
 Maintain levels of communication between students, registrar and financial aid departments
 Responsible for recruiting, assisting, and qualifying potential students
ACADEMIC CREDENTIALS
Ottawa University
Master in Business Administration
University of Wisconsin-Milwaukee
Bachelor of Business Administration
Major: Marketing
Minor: Business Administration