1. Laura De Togni lmda36@yahoo.com
908/399-6352
Professional dedicated to providing Excellent Customer Experience
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Well-qualified and highly motivated individual with exceptional implementation skills, along
with the ability to successfully obtain results. Manages work holistically, conveying a team
spirit and energy with attention to detail. Demonstrates a creative and enthusiastic
approach to each new business challenge.- exhibiting a “can do” attitude. Excels in the
delivery of detail and seeks the satisfaction of seeing excellence in the delivery of services.
Areas of Qualifications:
• 20+ years in Medical Insurance field
• Strong background in Medical terminology; Medical field
• Team player
• Computer, PC, Mainframe experience ,word and excel
• Impeccable Customer Service Skills
• Independent; Highly Motivated
• Project Manager
• Managed scheduling hours, vacation, and coverage for office
Experience
Northwest Radiology Associates – Insurance Processor 1999 – present
Denville, New Jersey
Manage billing for radiologists at St Clare’s hospitals, NJ. Responsibilities include data entry of patient
demographics, billing insurance companies and patients in a timely manner, posting payments, insurance
appeals, CPT Codes, collection experience, HICFA use as well as ICD10, and customer service
representation. Experience with Navinet and Emdeon claims rejections.
Prudential Insurance Company 1985-1997
Mt Arlington & Rockaway NJ
Claims Processor: Claims analyst- Data entry of major medical claims; Processed and settled
claims. Acquired an advanced understanding of claim processing, medical terminology and the
Prudential mainframe computer system. Produced quality and sustained standards at a 99.9% financial
accuracy. Excellent verbal, written and organizational skills. Review claims processed by co-workers for
accuracy. Actively assisted on the telephone lines. Consistently met or exceeded Quality and Production
Standards and was awarded cash bonuses; for all goals met. Trained all new employees on the process of
adjudicating claims.
Allied Chemical 1983 – 1984
Assisted with microbiology laboratory experiments through a co-operative program with
County College of Morris. Completed working on lab cultures being tested with the research department.
Education
Morris County Community College – Associates Degree in Science obtained 1984
Summary of Qualifications
Demonstrates abilities in: Medical billing, terminology; Effective Verbal and Written Communication
Skills; People Effective Time Management Skills; Microsoft applications;
Life/Work
Church sponsor activities; PTA; Volunteer School Aide; Right for Life walk
