1. Stephanie Sharick
2104 N Jamestown St Ozark MO 65721 (417) 860-8767 stephanie.1971@live.com
Summary
Dedicated and hard-working professional with demonstrated expertise in creating efficiencies,
streamlining processes, and enhancing productivity. Proactive leader accomplished in overcoming
challenges and taking on new roles to ensure timely, on-target project completion. Resourceful,
organized manager experienced in impacting revenues by moving staff from non-revenue
producing tasks to billable activities. Effective communicator well versed in analyzing different
styles of learning to adapt educational process. Champion of work settings where cross-functional
collaboration, proactive participation, and idea generation by all members is encouraged.
Experience
Becker & Scott Orthodontics
Office Manager
2015 - Present
Responsible for identifying and implementing ways to improve service to patients and to help the
practice reach its stated goals. Implements the policy decisions of the practice’s physician owners,
brings issues needing resolution to their attention, and suggests courses of action and solutions to
problems. Responsible for office staffing and performance of all non-physician employees; financial
operations; facilities and physical plant; non-medical patient services; external marketing; and
generally ensuring that the practice runs efficiently.
HEALTHCAREfirst
Business Analyst
2013 - 2015
Analyzed key metrics to measure product effectiveness. Identified product problems, strengths
and collected data on the customer experience. Gathered and analyzed market information
utilizing findings to define product strategy. Drafted user stories, use cases and functional
specifications to support product development. Researched and documented functionality
specifications for ICD-10 conversion.
CoxHealth/Cerner ITWorks
2002 - 2013
 Application Analyst
2012 - 2013
Manages the impact of technology implementation to optimize clinical work processes and
participates in designing, building, testing, training, implementing, evaluation, maintain,
and enhancing information systems. Utilizes knowledge and skills of clinical practice to

2. determine functions that are suitable for computer applications and ensures information
systems are consistent with professional standards.
Develops and maintains information system expertise and participates in software
evaluation to determine the full scope of capabilities. Serves as a facilitator, leader and user
advocate ensuring that systems capabilities are evaluated to meet end user requirements
and organizational strategic planning objectives. Identifies, develops and utilizes
appropriate forums to solicit input and provide feedback to support the design, education,
implementation, evaluation and modification of the computer based patient record.
Utilizes effective oral and written communication skills to facilitate discussions and
decision-making. Articulates the end-user requirements and proposed system solutions to
clarify and control expectations and achieve user acceptance of the system. Participates in
the design and building of screens, forms, data flow and processes. Incorporates concepts
of security, access, and confidentiality in information systems design, training and
implementation in accordance with policy. Takes an active part in driving their
Professional Development Plan (PDP) and career development.
 IT Business Analyst
2009 - 2012
Manages the impact of technology implementation to optimize clinical work processes.
Primary focus: GE Centricity EMR software. Utilizes knowledge and skills of clinical
practice to conduct preliminary analysis of end-users specific requests and/or problems.
Proposes alternative solutions that may already be available while keeping in mind
requirements for Audit and Compliance, Meaningful Use, and HEDIS and Quality
Measurement. Creates documentation of end-users desired features utilizing multiple
methods of communication; i.e. screen shots, diagrams, and other documentation. Utilizes
effective oral and written communication skills to communicate with end-users, project
managers, and development staff to facilitate discussions and decision-making. Thoroughly
test enhancements in CERT environment to ascertain that there are no errors and that
there is interoperability. Provides training to end-users
 Clinic Manager - Regional Perinatal Center
2002 - 2009
Oversaw daily operations for a maternal-fetal medicine practice that treated 35+ patients
each day. Recruited, hired, and trained all staff, providing direct supervision, ongoing staff
development, and continuing education to 10 employees. Managed $2 million annual
budget, working closely with physician and administrators to achieve optimal productivity
and practice growth. Assisted in physician credentialing, license renewal, and
reappointments. Scheduled surgeries, managed pre-certifications, and verified insurance
coverage. Made practice more efficient through workflow improvements, detail-oriented
process changes, and increased focus on customer satisfaction.
Organizations
National Association of Professional Women