1. #47/5 E, Sai Krupa Bungalow,
Chandan Nagar, Pune-411014
Email: bravo.mukesh@gmail.com
Mb-91+8805086700/9561554412
MUKESH KUMAR
OBJECTIVES:
Seeking a challenging position in an organization of repute where my existing skills and
competence can be utilized while being resourceful, innovative and flexible.
SYNOPSIS:
Detail-oriented and dedicated professional with more than 8.3 years of proven expertise in
end-to-end configuration, business analysis, and production support in the healthcare
payor.
Proficiency in end-to-end implementations including benefits, providers, contracts and
Utilization management
Extensive knowledge of health care products, such as HMO, Indemnity, PPO, POS, EPO,
Medicare, and Medicaid.
Excellent written, communication, inter personal, liaison, team handling and problem
solving skills with the ability to work in multi cultural environment.
EXPERIENCE (Present to past)
1. Company Profile:
TriZetto, A Cognizant Company is Powering Integrated Healthcare Management. With technology
solutions touching more than half the U.S. population today, TriZetto, A Cognizant Company is
uniquely positioned to drive the convergence of core benefit administration, care management and
constituent engagement. TriZetto, A Cognizant Company provides premier information technology
solutions that enable payers and other constituents in the healthcare supply chain to improve the
coordination of benefits and care for healthcare consumers. TriZetto, A Cognizant Company mainly
deals with claimAdjudication and plan configuration in Facets and QNXT.
Company Name : TriZetto, A Cognizant Company.
Designation : Team Leader (Business Rule Configuration)
Department/Process: Configuration Services/Business Rules Configuration (BRC)
2. Duration : 24th Jan ’11 to till date
Skills used : Knowledge of US Healthcare & Insurance
ROLES AND RESPONSIBILITY
Designing and developing various health insurance products for US client as per the
specifications given by US Federal laws.
Research and analysis on new requirement and providing recommendation to client on the
basis of new updates in CMS or Federal law etc
Benefit code-set identification and documentation.
Benefit configuration for ASO, Medicare Advantage, PPO, EPO and POS lines of business.
Configuration of various kind of contract such as professional, Hospital, Home health, Skill
nursing, Ambulance, Anesthesia, Freestanding lab/path etc.
Configuration of fee table such as Custom, DRG, RBRVS, UCR etc.
Troubleshoot and correct claimprocessing edits and errors.
Gathering and documenting business requirements.
Production support for pended claims issues related to benefit errors including in-depth
research and resolution.
Developed test scripts and conducted testing of various processing systems and modules.
Creation and maintenance of SQL tables related to configuration requirement.
Communicated out the project status to all levels of management on a weekly basis,
including executive leadership.
Facilitated the definition and identification of project resources.
Organized project status deep dives, risk assessment, issue logging, escalation and
resolution processes
Created and maintained the master project plans of all project deliverables including issues
and risks.
Provided expert guidance to the overall Master Project Plan that serves as the road map for
all lines of businesses and vendors to follow.
EXPERIENCE
1. Company Profile:
HGS is a world leader in customer relationship management and business process outsourcing.
It provide contact centre services, back office processing and IT solutions to a global clientele
3. comprising several Fortune 500 Companies. HGS has a global footprint with 51 delivery centers
in Canada, France, Germany, Italy, India, Jamaica, Mauritius, the Netherlands, the Philippines
, the United Kingdom and the United States of America.
Company Name : Hinduja Global Solution (HGSL)
Designation : Senior ClaimProcessor
Department/Process : Sr. Claims processor
Duration : 4th July ’07 to 20th Jan ‘11
Skills used : Knowledge of US Healthcare & Insurance
ACHIEVEMENTS
Many times rewarded based on my performance
Rewarded by management for act as a good team player
Received client appreciation based on my analytical skill
CERTIFICATION
Facets Level 1,2,3,
QNXT Level 1,2,3
QUALIFICATION (Present to past)
BCA
From IGNOU, Ranchi (Jharkhand)
Year of passing: 2004
Percentage of marks: 58.25%
H.S.S.C
From Ganesh Lal Agrawal (GLA) College, Daltonganj (Jharkhand )
Year of passing: 1998
Percentage of marks: 54.88%
S.S.C
From Giriwar High School, Daltonganj (Jharkhand )
Year of passing: 1996
Percentage of marks: 55.85%
IT SKILL SET
4. Platform : window XP/98/2000
Microsoft Office
SQL
MS Access
STRENGTHS:
Responsible
Time Management
Optimistic
Strong communication, interpersonal and negotiation skills
Quick learner and Adaptable
Motivated and dedicated to getting the job done right.
Courteous and professional
Flexible to work in any shift
PERSONAL INFORMATION:
Father’s Name: Shri Shyam Bihari Prasad.
Date of Birth: 24th Dec 1981.
Nationality: Indian.
Sex: Male
Marital Status: Single
Passport: Yes
Permanent Address: AT-Redma ranchi road
P.O.- Daltonganj
Dist- Palamau
State- Jharkhand
Pin code-822101
Language Known: Hindi and English.
Place: PUNE (India)
Date: _ _ / _ _/ _ _ _
MUKESH KUMAR