The success of every organisation is underpinned by the quality of its leadership team and the skills and experience its workforce bring to their work each day. We are experts at bringing out the best in professionals at every stage of their career – utilising the expertise of our facilitators, the creativity of our solutions design, and the backing of our global knowledge partners.

1. Training & Development 1
Training
& Development
‫والتطوير‬ ‫التدريب‬

2. Contents
‫المحتويات‬

3. Training & Development 1
Case studies
Some of our clients
Our partners
03
About Training &
Development
/12
/14
‫القيادي‬ ‫التطوير‬
‫المهني‬ ‫التطوير‬
Leadership Development
Professional Development
09
Our Expertise
/18
/20
/22
17
Our work
‫مشاريعنا‬ ‫بعض‬
‫عمالئنا‬ ‫بعض‬
‫شركائنا‬ ‫بعض‬
‫والتطوير‬ ‫التدريب‬ ‫عن‬ ‫نبذة‬ ‫حلولنا‬ ‫عملنا‬
/04
/06
/08
‫نحن‬ ‫من‬
‫المعارف‬ ‫مجموعة‬ ‫عن‬ ‫لمحة‬
‫منهجيتنا‬
Who we are
Knowledge Group at a glance
Our methodology

4. Training & Development2

5. Training & Development 3
Who we are
At a glance
‫نحن‬ ‫من‬
‫المعارف‬ ‫مجموعة‬ ‫عن‬ ‫لمحة‬
About Training &
Development
‫والتطوير‬ ‫التدريب‬ ‫عن‬ ‫نبذة‬

6. Training & Development4
Who we are
Since 2006, The Knowledge Group has earned a
reputation as a regional leader that works in close
partnership with its clients to deliver comprehensive,
customised training & development and consulting
solutions.
‫بة‬ّ‫طي‬ ‫سمعة‬ 2006 ‫سنة‬ ‫منذ‬ ‫المعارف‬ ‫مجموعة‬ ‫اكتسبت‬
‫مع‬ ‫وثيقة‬ ‫شراكة‬ ‫في‬ ‫تعمل‬ ‫رائدة‬ ‫إقليمية‬ ‫جهة‬ ‫باعتبارها‬
.‫الشامل‬ ‫والتطوير‬ ‫التدريب‬ ‫خدمات‬ ‫لتقديم‬ ‫عمالئها‬
‫نحن‬ ‫من‬

7. Training & Development 5
We combine local experience with
a vast network of global partners
We are a trusted partner for many
key regional organisations
We have helped thousands of
professionals to develop leadership &
professional skills
‫المؤسسات‬ ‫من‬ ‫للعديد‬ ‫موثوق‬ ‫شريك‬ ‫إننا‬
‫الرئيسية‬ ‫اإلقليمية‬
‫مهاراتهم‬ ‫تحسين‬ ‫في‬ ‫المهنيين‬ ‫آالف‬ ‫نساعد‬
‫والمهنية‬ ‫القيادية‬
‫من‬ ‫واسعة‬ ‫وشبكة‬ ‫المحلية‬ ‫الخبرة‬ ‫بين‬ ‫نجمع‬
‫العالميين‬ ‫الشركاء‬

8. Training & Development6
25+ International partners
Knowledge Group at a glance
Key statistics
ًً‫ا‬‫عالمي‬ ً‫ا‬‫شريك‬ 25 ‫من‬ ‫أكثر‬
‫المعارف‬ ‫مجموعة‬ ‫عن‬ ‫لمحة‬
‫إحصاءات‬
Operate in 19+ countries
ً‫ا‬‫بلد‬ 19 ‫من‬ ‫أكثر‬ ‫في‬ ‫تعمل‬
600+
Regional clients
400+
Global associates & experts
250+
Staff & faculty
95%
Client satisfaction
95%
Client retention
6
‫المنطقة‬ ‫في‬ ‫العمالء‬
‫والخبراء‬ ‫العالميون‬ ‫الشركاء‬
‫بون‬ّ‫والمدر‬ ‫الموظفون‬
‫العمالء‬ ‫رضا‬
‫بالعمالء‬ ‫االحتفاظ‬
19+ 25+
Training & Development

9. Training & Development 7
Completed assessments for over
130,000 individuals
‫شخص‬ 130,000 ‫على‬ ‫يزيد‬ ‫ما‬ ‫تقييم‬ ‫إنجاز‬
More than 5 million training
hours conducted
‫تدريب‬ ‫ساعة‬ ‫ماليين‬ ٥ ‫من‬ ‫أكثر‬
International partners
Countries of operation
‫العالميون‬ ‫الشركاء‬
‫فيها‬ ‫تعمل‬ ‫التي‬ ‫البلدان‬
Trained over 150,000 people
‫شخص‬ 150,000 ‫على‬ ‫يزيد‬ ‫ما‬ ‫تدريب‬
7
130+
THOUSAND
5+
MILLION
150+
THOUSAND
Training & Development

10. Training & Development8
Based on analysis, we design & implement a
customised programme
Our methodology
‫منهجيتنا‬
3-Step project methodology
‫الخطوات‬ ‫ثالثية‬ ‫منهجية‬
Work closely with clients to explore
organisational issues
‫الستعراض‬ ‫العمالء‬ ‫مع‬ ‫الوثيق‬ ‫التعاون‬
‫المؤسسية‬ ‫مشاكلهم‬
Analyse feedback and results to help fine tune
delivery & maximise results
‫حسب‬ً‫ا‬‫معد‬ ً‫ا‬‫برنامج‬ ‫م‬ ّ‫نصم‬ ،‫التحليل‬ ‫هذا‬ ‫على‬ ‫بناء‬
‫ذه‬ ّ‫وننف‬ ‫الطلب‬
‫الدقيق‬ ‫الضبط‬ ‫في‬ ‫للمساعدة‬ ‫والنتائج‬ ‫الراجعة‬ ‫التغذية‬ ‫ل‬ّ‫نحل‬
‫النتائج‬ ‫وتعظيم‬ ‫للخدمات‬
1
2
3
Training & Development8

11. Training & Development 9
Analysis
‫التحليل‬
Design
‫التصميم‬
Customised programme
implementation
‫برنامج‬ ‫تنفيذ‬
‫الطلب‬ ‫حسب‬ ‫معد‬
Knowledge Group
‫المعارف‬ ‫مجموعة‬
Clients
‫العمالء‬
Explore organisational issues
‫المؤسسية‬ ‫مشاكلهم‬ ‫استعراض‬
Feedback &
results analysis
‫التغذية‬ ‫تحليل‬
‫والنتائج‬ ‫الراجعة‬
Assessment &
refinement
‫والتحسين‬ ‫التقييم‬
Maximised
results
‫النتائج‬ ‫تعظيم‬
Training & Development 9

12. Training & Development10

13. Training & Development 11
Professional Development
Our Expertise
‫خبرتنا‬
Leadership Developmnet
‫القيادي‬ ‫التطوير‬ ‫المهني‬ ‫التطوير‬
The success of every organisation is underpinned by
the quality of its leadership team and the skills and
experience its workforce bring to their work each day.
We are experts at bringing out the best in professionals
at every stage of their career – utilising the expertise of
our facilitators, the creativity of our solutions design, and
the backing of our global knowledge partners.
،‫العاملة‬ ‫تها‬ ّ‫وقو‬ ‫قادتها‬ ‫على‬ ‫مؤسسة‬ ‫كل‬ ‫نجاح‬ ‫يقوم‬
‫األفراد‬ ‫هؤالء‬ ‫معهم‬ ‫يحملها‬ ‫التي‬ ‫والخبرة‬ ‫والمهارات‬
‫لدى‬ ‫ما‬ ‫أفضل‬ ‫إبراز‬ ‫في‬ ‫خبراء‬ ‫إننا‬ .‫يوم‬ ‫كل‬ ‫عملهم‬ ‫إلى‬
‫الوظيفية‬ ‫مسيرتهم‬ ‫مراحل‬ ‫من‬ ‫مرحلة‬ ‫كل‬ ‫في‬ ‫المهنيين‬
‫تصميم‬ ‫في‬ ‫واالبتكار‬ ،‫رينا‬ ّ‫ميس‬ ‫خبرة‬ ‫من‬ ‫باالستفادة‬ -
.‫المعرفة‬ ‫في‬ ‫العالميين‬ ‫شركائنا‬ ‫ودعم‬ ،‫حلولنا‬

14. Training & Development12
We have supported the most prominent public and
private sector organisations across the MENA region,
with programme offerings that cover multiple sectors
and market challenges. Whether your organization
need us to provide high-level executive education,
development courses for future leaders, or professional
skills for new employees, we are always able to tailor a
solution that exactly matches their individual needs.
‫والخاص‬ ‫العام‬ ‫القطاعين‬ ‫في‬ ‫المؤسسات‬ ‫أبرز‬ ‫الدعم‬ ‫م‬ ّ‫نقد‬
‫وتشمل‬ ،‫أفريقيا‬ ‫وشمال‬ ‫األوسط‬ ‫الشرق‬ ‫منطقة‬ ‫في‬
.‫السوق‬ ‫يات‬ ّ‫وتحد‬ ‫القطاعات‬ ‫من‬ ‫العديد‬ ‫نعرضها‬ ‫التي‬ ‫البرامج‬
‫تعليم‬ ‫دورات‬ ‫لتقديم‬ ‫إلينا‬ ‫يحتاجون‬ ‫عمالؤنا‬ ‫أكان‬ ‫وسواء‬
‫تزويد‬ ‫أم‬ ،‫المستقبل‬ ‫لقادة‬ ‫المستوى‬ ‫رفيعة‬ ‫تنفيذي‬ ‫وتطوير‬
‫على‬ ً‫ا‬‫دائم‬ ‫قادرون‬ ‫فإنا‬ ،‫المعنية‬ ‫بالمهارات‬ ‫الجدد‬ ‫الموظفين‬
.‫بالضبط‬ ‫الخاصة‬ ‫احتياجاتهم‬ ‫يالئم‬ ‫الذي‬ ‫الحل‬ ‫إعداد‬

15. Training & Development 13

16. Training & Development14
Leadership Development
‫القيادي‬ ‫التطوير‬

17. Training & Development 15
Leadership & Executive Development
Coaching
‫والتنفيذي‬ ‫القيادي‬ ‫التطوير‬
‫التدريبي‬ ‫التوجيه‬
Knowledge Group is an acknowledged regional leader in the design and
delivery of world-class executive and leadership development programmes.
This recognition is the result of our deep understanding of the complex
skillset that a truly successful leader requires to operate, matched by our
extremely strong portfolio of leadership and coaching programmes which
draw on the best regional and global knowledge.
Our Specialisms include:
‫التطوير‬ ‫برامج‬ ‫أفضل‬ ‫وتنفيذ‬ ‫بتصميم‬ ‫لها‬ ‫مشهود‬ ‫رائدة‬ ‫إقليمية‬ ‫جهة‬ ‫المعارف‬ ‫مجموعة‬
‫المهنية‬ ‫المهارات‬ ‫لمجموعة‬ ‫ق‬ ّ‫المعم‬ ‫فهمنا‬ ‫نتيجة‬ ‫التقدير‬ ‫هذا‬ ‫ويأتي‬ .‫والتنفيذي‬ ‫القيادي‬
‫البرامج‬ ‫من‬ ‫قوية‬ ‫محفظة‬ ‫ذلك‬ ‫مقابل‬ ‫في‬ ‫وامتالكنا‬ ،‫العمل‬ ‫في‬ ‫الناجح‬ ‫القائد‬ ‫إليه‬ ‫يحتاج‬ ‫التي‬
. ‫والعالمية‬ ‫اإلقليمية‬ ‫المعارف‬ ‫أفضل‬ ‫من‬ ‫تنهل‬ ‫التي‬ ‫والتوجيهية‬ ‫القيادية‬
:‫اختصاصاتنا‬ ‫تشمل‬

18. Training & Development16
Professional Development
‫المهني‬ ‫التطوير‬

19. Training & Development 17
Languages
IT Courses
Leadership
Coaching
Interpersonal Skills
Human Resources
Work Skills
Customer Service
Quality Management
Accounting & Finance
Health & Safety
Project Management
Supply Chain
Procurement
Sales & Marketing
Teacher Training
‫اللغات‬
‫المعلومات‬ ‫تكنولوجيا‬ ‫دورات‬
‫القيادة‬
‫التدريبي‬ ‫التوجيه‬
‫الشخصية‬ ‫المهارات‬
‫البشرية‬ ‫الموارد‬
‫العمل‬ ‫مهارات‬
‫العمالء‬ ‫خدمة‬
‫الجودة‬ ‫إدارة‬
‫والمالية‬ ‫المحاسبة‬
‫والسالمة‬ ‫الصحة‬
‫المشاريع‬ ‫إدارة‬
‫اإلمداد‬ ‫سلسلة‬
‫المشتريات‬
‫والتسويق‬ ‫المبيعات‬
‫مين‬ّ‫ل‬‫المع‬ ‫تدريب‬
At Knowledge Group, we support organizations to develop and improve
the professional skills and understanding of the employees. We do this
through a unique approach to programme design – working in partnership
with organisations to identify their specific training needs, and then
creating solutions that maximise impact and knowledge acquisition.
Our Specialisms include:
‫تطوير‬ ‫في‬ ‫والمؤسسات‬ ‫لألفراد‬ ‫الوثيق‬ ‫الدعم‬ ‫م‬ ّ‫نقد‬ ‫المعارف‬ ‫مجموعة‬ ‫في‬ ‫إننا‬
‫تصميم‬ ‫في‬ ‫فريد‬ ‫نهج‬ ‫باتباع‬ ‫بذلك‬ ‫ونقوم‬ .‫وتحسينها‬ ‫والفهم‬ ‫المهنية‬ ‫المهارات‬
‫احتياجاتهم‬ ‫لتحديد‬ ‫وأفرادها‬ ‫المؤسسات‬ ‫جانب‬ ‫إلى‬ ‫العمل‬ ‫إلى‬ ‫يستند‬ ‫البرامج‬
.‫المعرفة‬ ‫واكتساب‬ ‫التأثير‬ ‫لتعظيم‬ ‫المناسب‬ ‫الحل‬ ‫إعداد‬ ‫ثم‬ ،‫الخاصة‬ ‫التدريبية‬
:‫اختصاصاتنا‬ ‫تشمل‬

20. Training & Development18

21. Training & Development 19
Our work
‫عملنا‬
Case studies
Some of our clients
Our partners
‫مشاريعنا‬ ‫بعض‬
‫عمالئنا‬ ‫بعض‬
‫شركائنا‬ ‫بعض‬

22. Training & Development20
Case studies
‫مشاريعنا‬ ‫بعض‬
Challenge
Wanted to develop a practical work-based
leadership programme
Knowledge Group Solution
Designed & delivered a programme
focused on SABIC’s values & leadership
culture
Result
Designed & delivered a programme
focused on SABIC’s values & leadership
cultureproved uniformity across key
processes
Challenge
Aimed to further enhance leadership
skills of select employees
Knowledge Group Solution
Customised an internationally-
benchmarked & certificated suite of
courses
Result
Delivered exceptional outcomes for
Orpic’s future leaders
‫ي‬ ّ‫التحد‬
‫الفرق‬ ‫لقادة‬ ‫عملي‬ ‫تدريب‬ ‫برنامج‬ ‫وضع‬ ‫سابك‬ ‫أرادت‬
‫المعارف‬ ‫مجموعة‬ ‫وضعته‬ ‫الذي‬ ‫الحل‬
‫سابك‬ ‫قيم‬ ‫على‬ ‫ز‬ ّ‫يرك‬ ً‫ا‬‫برنامج‬ ‫ذت‬ ّ‫ونف‬ ‫مت‬ ّ‫صم‬
‫القيادة‬ ‫وثقافة‬
‫النتيجة‬
‫المعرفة‬ ‫نقل‬ ‫حيث‬ ‫من‬ ‫العميل‬ ‫عات‬ ّ‫توق‬ ‫تجاوز‬
‫العمل‬ ‫ومهارات‬
‫ي‬ ّ‫التحد‬
‫مختارين‬ ‫لموظفين‬ ‫القيادية‬ ‫المهارات‬ ‫تعزيز‬ ‫أرادت‬
‫المعارف‬ ‫مجموعة‬ ‫وضعته‬ ‫الذي‬ ‫الحل‬
‫تمنح‬ ‫عالمية‬ ‫معتمدة‬ ‫دورات‬ ‫الطلب‬ ‫حسب‬ ‫ت‬ ّ‫أعد‬
‫جين‬ ّ‫للمتخر‬ ‫شهادة‬
‫النتيجة‬
‫أوربك‬ ‫في‬ ‫المستقبل‬ ‫لقادة‬ ‫استثنائية‬ ‫نتائج‬ ‫تحقيق‬
‫سابك‬ ‫أوربك‬
SABIC ORPIC

23. Training & Development 21
Challenge
Needed to further develop critical work
skills of Emirati employees
Knowledge Group Solution
Created a customised workforce
development programme for staff
Result
Created a customised workforce
development programme for staff
‫ي‬ ّ‫التحد‬
‫األساسية‬ ‫العمل‬ ‫مهارات‬ ‫تطوير‬ ‫إلى‬ ‫بحاجة‬ ‫كانت‬
‫اإلماراتيين‬ ‫للموظفين‬
‫المعارف‬ ‫مجموعة‬ ‫وضعته‬ ‫الذي‬ ‫الحل‬
‫العاملة‬ ‫القوة‬ ‫لتطوير‬ ‫الطلب‬ ‫حسب‬ ً‫ا‬‫برنامج‬ ‫وضعت‬
‫بموظفيها‬ ّ‫ا‬‫خاص‬
‫النتيجة‬
‫الحتياجات‬ ً‫ا‬‫وفق‬ ‫مة‬ ّ‫مصم‬ ‫خاصة‬ ‫برامج‬ ‫مت‬ ّ‫قد‬
‫وقطاعها‬ ‫الشركة‬
‫العاملة‬ ‫أدما‬
ADMA-OPCO

24. Training & Development22
Some of our clients
‫عمالئنا‬ ‫بعض‬

25. Training & Development 23

26. Training & Development24
Some of our partners
‫عمالئنا‬ ‫بعض‬
Exclusive Partners in the MENA Region Exclusive Partners in the MENA Region

27. Training & Development 25

29. Consulting 27

30. Training & Development28
Knowledge Group
P. O. Box 126933
Dubai, UAE
T + 971 (0)4 386 7777
F + 971 (0)4 386 7778
Toll Free 800 2212 info@knowledgegroup.co www.knowledgegroup.co
‫المعارف‬ ‫مجموعة‬
126933 ‫ب‬ ‫ص‬
‫المتحدة‬ ‫العربية‬ ‫اإلمارات‬ ‫دولة‬ ،‫دبي‬
Knowledge Group
P.O. Box 59911
Abu Dhabi, UAE
T +971 (0)2 501 5454
F +971 (0)2 586 6782
Dubai
‫دبـــي‬
‫المعارف‬ ‫مجموعة‬
٥٩٩١١ ‫ب‬ ‫ص‬
‫المتحدة‬ ‫العربية‬ ‫اإلمارات‬ ‫دولة‬ ،‫ظبي‬ ‫أبو‬
Abu Dhabi
‫ظبي‬ ‫أبو‬