1. Kimberly F. Tate
1005 Grace Marie Lane Ellenwood, GA 30294
678-759-1600 Tate1600@charter.net
ADMINISTRATIVE ASSISTANT
Highly dedicated and versatile Administrative Professional with more than 20 years of experience, expertise
in all office administration, information systems analysis, and customer service. Expert at implementing
processes that improve efficiency; accomplished in many diverse aspects of technology with solid proficiency.
Effective interpersonal and team-working skills and efficiently manages and trains personnel; Creative
problem-solver offering unique solutions in a fast-paced working environment. Demonstrated ability to plan
and prioritize workflow in order to meet established deadlines.
CORE COMPETENCIES
Supervisory / Management Skills Policy / Procedure Development Maintain Harmony amongst Staff
Office Administrative / Accounting Management Project Management
Loss Prevention / Control Customer Service Human Resource Start-Up Operations
Communication Skills Scheduling & Timelines Team Leadership
Data Entry Multi-tasking
EXPERIENCES AND ACHIEVEMENTS
WELLSTAR ATLANTA MEDICAL CENTER
Administrative Assistant 2009-Present
Successfully trouble shoots day to day operations before escalation, for each department. Support PACS
administrator with adding new doctor / residents to the PACS System. Also adding Doctors / residents to
CPACS (Cardiology) system, completing radiology reports for turnaround time. Direct contact to the Mary
Ann Manley House that has 12 rooms and each room includes two queen size beds as well as oversee the
Cancer Center building, at Wellstar Atlanta Medical Center.
Accountable for all administrative duties including meeting deadlines for end of month reports such as
Patient Safety (critical reports), monthly accruals for imaging, Cardiologist totals for Nuclear Medicine
(stress test), tracked inpatient orders for diagnosis and doctor’s signature.
Supported radiology with day to day operations (8 departments, organized meetings for entire
departments, taking minutes, typed memos).
ATLANTA MEDICAL CENTER
Office Coordinator for the Wound Care Center 2008 – 2009
Professionally answerable for the smooth and effective operations of the clerical, billing, admission /
registration, and patient scheduling aspects of the wound care center. Tracked financial revenues, verified
insurance coverage and pre-certify patient’s also reconciled charges daily by utilized the super bill and daily
charge report.
ATLANTA MEDICAL CENTER, Tenet Healthcare System
Radiology Billing Coordinator 2003 – 2007
Reconciled billing on a daily basis, reviewed Star system for dept. accuracy. Checked physician orders,
charges, identified errors, researched billing for all depts. and detected under/over payments.
Effectively communicated with depts. report issues, concerns, for increase / decreased revenue as
well recording and collecting info, and prioritizing workflow.
LIBERTY MUTUAL GROUP .
.
Senior Service Representative 1998 – 2003
Served as direct contact w/policyholders, performed extensive customer service, writing service, auto,
homeowner, flood, fir, rental, umbrella (liability) insurance policies.
Increased servicing accounts by 84% and increased sales & marketing by 32%.
2. Kimberly F. Tate Page 2
LIBERTY MUTUAL GROUP 1986-1991 /1993-1998
Div. Senior Information System Analyst
Educated and trained personnel on new and enhanced information systems. Developed information service
programs response to the requirements of the policyholders; served as direct contact for customers’ policy
programs.
t Established the specific report parameter & specifications that addressed the policyholders’ reporting
requirements.
Administrative Service Supervisor
In charge of hiring and training of new branch office and 300 employees, supervised business sales, national
sale, loss prevention, claim, auditing, and administrative services. Conducted performance evaluations and
sustained harmony and motivation. Ensured that the workflow was smooth and that all deadlines were
successfully met and sustained employee evaluations, policies.
t Efficiently managed and organized multiple projects to increase revenue for branch.
t Successfully maintained / increased employee performance and moral by implementing incentive
programs
Executive Administrative Assistant
Arranged meeting, conferences, transportation, licensure, event planning also formulated and typed
correspondence, itineraries, assemble procedure and policies. Answered multi-line phones system, multi-task
a variety of projects and deadlines. Care for sensitive correspondence and state of affairs with tact,
discretion and confidentiality.
EDUCATION
Business Administration, Heald Business College
Human Resource Development, Liberty Mutual Group
Coding and Medical Billing Classes, Hayward Adult School
Licensed, Fire and Casualty Broker, A.D. Banker & Company
LLC – Fire and Casualty Broker License – Lic. CA & GA
Certified Mortgage Specialist (CMS Licensure), Capstone Institute of Mortgage Finance
Certified Notary public