1. Kimberly D. Bolden
540-676-2127 (cell)
Work Experience
July 2007 – Present
Current Position CARILION CLINIC, ROANOKE, VA
Held the Following Positions:
Program Assistant – Family Medicine Residency Program
• Responsible for faculty and residents’ block rotation schedules
• Complete verification training for current and previous residents
• Support orientation, recruiting and graduation of residents
• Input resident evaluations and clinic time into MedHub
• Pick up, sort and distribute mail for the department
• Answer phone, transfer calls, and other duties as assigned
Program Assistant – Internal Medicine Residency Program
• Supported Program Director, Assistant Director and four physicians
• Maintained Director’s calendar and reviewed e-mail
• Completed verification training for current and previous residents
• Ordered food and provided support for Academic Half Days
• Took and transcribed meeting minutes and transcribed resident counseling sessions
• Supported orientation and recruiting
• Reserved conference rooms and scheduled various meetings
• Provided travel arrangement assistance and reimbursement clerical support
• Picked up, sorted and distributed mail for the department
• Maintained electronic file system, scanned and posted
• Answered incoming phone lines, transferred and took messages with other duties as assigned
Department Secretary – Breast Care Center
Supported the Radiology Practice Director, Breast Center Manager, Breast Center Medical
Director and Radiologists
Organized meetings and conference calls between top-level hospital executives and staff
Handled extremely confidential information regarding diagnosis and treatment of patients
Organized and prepared weekly reports for conference presentations
Ordered food for departmental meetings as well handled pretty cash fund
Prepare billing invoices, check requests and process travel expense reimbursements
Took minutes for staff meetings and Breast Center’s Professional Advisory Board
Compiled Patient Satisfaction Survey Results for Carilion’s Breast Care Centers and provided
statistical data based on findings
Prepared spreadsheets, charts and graphs. Supported Every Woman’s Life Program Billing
Inputted personnel time utilizing hospital software for director’s direct reports
Maintained director’s calendar and provided weekly calendar updates for Administration staff
Greeted visitors, answered phones, ordered supplies, opened and sorted mail and maintained
filing system
March 2004 - OPERS – OHIO PUBLIC EMPLOYEES RETIREMENT SYSTEM, COLUMBUS, OH
May 2007 Sr. Administrative Assistant – Employer Reporting
Supported assistant director and management team
Typed and distributed minutes and agendas
Planned and coordinated quarterly meetings for the department which consist of three units
Tracked and reconciled monthly department budget expenses
Researched, tracked, prepared and ran spreadsheet for reporting
Prepared billing invoices and submitted to accounting for payment, ordered supplies and
processed travel expense reimbursements
Coordinated and tracked mass marketing campaign mailings
Maintained director’s calendar and scheduled meetings
Prepared and designed PowerPoint presentations
Maintained and created organization charts utilizing VISO software
2. Other duties as assigned
September 2000 - LIMITED BRANDS, COLUMBUS, OHIO
January 2004 Administrative Assistant – Human Resources – The Center
Supported two directors in Human Resources responsible for Finance, Store Design &
Construction and Real Estate
Organized meetings and conference calls between top-level executives and staff members
Handled extremely confidential materials regarding company, salary information and personnel
changes with integrity and professionalism
Researched, tracked and prepared spreadsheets for reporting and presentation
Maintained organization charts utilizing OrgPlus software
Prepared and designed PowerPoint presentations and various correspondences
Answered incoming calls and directed associates to various resources within HR
Prepared billing invoices, ordered supplies and processed expense reimbursements
Maintained calendars and scheduled meetings
• Arranged travel
Prepared discount cards for new associates and distributed discount cards for the Center
Acted as coordinator for the employee recognition program
Worked on special assignments and projects as assigned and partnered with other departments
Notary Public
Administrative Assistant – Real Estate, Legal – September 2000 – July 2002
Supported an attorney and paralegal in the Corporate Real Estate Division
Typed and proofed various legal documents including, but not limited to the following: leases
and amendments
Supported the Real Estate Division as one of the Notary Publics
Performed general filing and inventory of brand stores
Tracked leases and entered data into the electronic filing system
Coordinated conference calls
Performed other administrative duties as required
May 1998 - KPMG LLP, COLUMBUS, OHIO
August 2000 Held the following positions:
Administrative Assistant
Supported the Marketing Partner, Midwest Japanese Practice Partner, and Federal Tax
Managers
Prepared billing invoices, processed time and expense reimbursements
Supported training administration of Federal Tax staff by sending out invitations, tracking
responses utilizing Microsoft Outlook
Researched and arranged travel for Midwest Japanese Practice Partner, processed time and
expense reports from travel
Established and maintained databases
Transcribed and typed from voice mails and took meeting minutes for monthly global
conference calls for distribution
Coordinated conference calls and meetings
Supported quarterly roundtable meetings by preparing invitations, prepared thank you letters,
tracked responses, purchased gifts, serviced registration table, facilitated location, ordered food,
and submitted CPE credits
Aided as backup to the receptionist and scheduling coordinator
Performed other administrative duties as required
Sr. Secretary (Assurance and Tax Department), February 99’ – April 99’
Sr. Secretary May 98’ – January 99’
Related Skills
Microsoft Office: Excel, Word, PowerPoint, and Outlook.
Experience with: Microsoft Access, VISO and OrgPlus.
Education
Bowling Green State University, Major Education, August 1984 to May 1987
Rhodes Career Center, Legal Secretary Gregg, Graduated May 1984
Rockhurst University Continuing Education Center, Inc., “Through the Customer's Eyes” Customer Service Certification
Program - October 2006