1. Latisce A. Williams
5701 Lyndale Avenue South, #3
Minneapolis, MN 55419
latiscewilliams@yahoo.com
latisce.williams@gmail.com
(612) 432-3290
Experience Hennepn County DOCCR OCM – Train, Coach, Practice Unit Minneapolis, MN
August 2014-Present Principal Office Specialist
 New Employee Orientation – (Completed Monthly)
- Coordinate N.E.O’s by communicating with training coordinators, division managers, supervisors and payroll
contacts, to ensure attendance by new employees and also to confirm attendance by division managers
and/or facilitators.
- Review, edit and assemble N.E.O participant materials
- Disseminate monthly NEO announcements and invitations.
- NEO Scheduling
 Maintain PeopleSoft/APEX ELM System for TCP, EBP training - This includes:
- Create activities
- Enroll participants
- Mark completions
- Generate sign-in sheets
 Support TCP Manager as directed
- Assist with hiring tasks
- Schedule training rooms
- Transport training materials and set up training sites
- Coffee, snacks, sign in sheets, participant manuals, fidget toys, etc.
- Manage the tasks and functions associated with being the primary support in an office location and perform
general office support tasks
 Support Lead Safety Trainer and Lead EBP Trainers by:
- Create sign-in and registration forms
- Maintain schedules and rosters
- Email distribution lists and other materials
- Compile and assemble training materials, manuals
- Help maintain training snacks, coffee and miscellaneous supplies during trainings
Hennepin County Juvenile Probation Minneapolis, MN
2006-August 2014 Principal Office Specialist
 Created program materials – brochures, letterhead, flyers, etc.
 Created and updated department templates/forms
 Managed Mental Health Unit Billing
 Managed inventory and accountability for division wide incentives program
 Balanced and reconciled Restitution Payments
 Manage special projects routinely by management e.g. A & D Study
 Communicated with Public Defenders Office, Court personnel and public safety officers
 Monitored accountability for Permanency and Administrative Hearing Reports
 Created monthly Probation Officer Caseload/Workload Statistics
 Webcam/ITV Coordinator: managed equipment set up and provide technical support for the court hearings and
Status Conferences
 Assisted in development of support staff training curriculum
August 2009 – March 2010 Acting Principal Support Services Supervisor
November – December 2008 Acting Principal Support Services Supervisor
 Supervised 8 staff
 Oversaw daily workload, monitored time, verified work hours for authorization of time cards and requests for leave
 Coached staff using conflict resolution skills; evaluated performance and provided constructive feedback
 Lead staff on pandemic flu assessment and preparation team; communicated announcements
 Updated Juvenile Probation website daily
2005-2006 Acting Principal Office Specialist

2.  Assisted Restitution Accounts Manager with filing, updating client records – hard copies and computerized
 Monitored Permanency and Administrative Hearing Reports
 Assisted Intake Unit with processing petitions
 Typed court reports from drafts and dictation
 Create/update department templates/forms
 Maintained office equipment and computers
1998-2005 Office Specialist III
 Performed daily tasks as Front Desk Lead Worker by greeting clients and staff
 Managed electronic sign in board and Duty Officer calendar
 Created/updated department templates/forms
 Received/receipted restitution payments from clients
 Updated client databases
 Trained staff on new computer programs and processes
 Proofread reports for accuracy and content
 Processed client files for Court hearings, placement purposes, and evaluations
 Policy/Procedure Committee, Screening Committee, Forms Committee
 Maintained multiple units weekly/monthly statistics and created reports
 Communicated with other departments within Community Corrections such as the Public Defenders Offices as well
as Court personnel and public safety officers
 Co-facilitated gender-specific aftercare group from 2001 to 2004.
Bemis Company, Inc. Minneapolis, MN
1997-1998 Receptionist/Secretary
 Greeted clients
 Made flight/accommodation reservations for out of state staff
 Provided customer assistance and directed incoming calls
 Ordered office supplies
 Processed invoices
Goodwill/Easter Seal St. Paul, MN
1994-1997 Administrative Assistant
 Provided administrative and clerical support to Program Services staff statewide
 Provided clerical skills and switchboard training for program participants
 Recorded attendance/minutes during departmental meetings
 Maintained active and closed client files in database and hard files
 Developed and distributed of program materials.
Big Brothers/Big Sisters Minneapolis, MN
1987-1994 Assistant to Development/Executive Secretary
 Solicited and coordinated large fundraising events
 Maintained records and documentation for events
 Maintained inventory and distributed event participants and sponsors supplies and awards
 Collected monies and maintained records for events; accepted, documented and invoiced pledges
Education Minneapolis Community and Technical College
Criminal Justice Studies, Associate of Science Degree – Graduated May 2012
GPA 3.72
Unleashing Your Potential – Management Training, Hennepin County
May 2004 – March 2005
Minneapolis Rehabilitation Center/Minneapolis Community College
Business Management and PC Training - Received Certificate of Completion October 1993
GPA 4.0
Skills
Technical: Proficient in Excel, MSWord 2010, PowerPoint, Visio, MAIn, MNCIS, RTS, File Tracker, Webcam Hardware,
SharePoint Site Manager, Subject Matter Expect (SME) MS2010, Windows 7, MS Outlook
Communication: Motivational Interviewing skills; Strong written and oral communication skills; Conflict Resolution and
de-escalation skills.
Customer Service: Professional interactions with clients, employees, peers, managers and system partners.

3. References:
D. Christine Owens
Division Manager, HC DOCCR
(952) 250-1854
Patricia (Pat) Simerson-Wallfred
Program Manager, HC DOCCR
(612) 543-0460
Kevin Sweeney
Principal Office Specialist
(612) 348-3684
Donna Gillitzer
Program Manager, Juvenile Probation
(612) 348-4596
Pastor Eugene Royster
Word of Faith Christian Center
(651) 353-4421
Mark Welna
Owner/Operator
Welna Ace Hardware
(612) 729-3526