Kim Weihmuller resume 05 2018

1. KIM D. WEIHMULLER
3036 E. Utopia Rd. Lot 3
Phoenix, AZ 85050
Ph: 602-995-2260
E-mail: weikim@aol.com
SUMMARY:
• Dependable,professional,with extensive experienceinOfficeAdministrationand Service Coordination
• Outstandingcustomerservice, office management,andcoordinatingskills
• Expertise in the abilityto completetasksof highvisibility and responsibility, usinginitiative and without supervision
• Excellentcoordinating,communicationskills,andability to adaptto new computerapplicationsquickly
COMPUTER TRAINING: (Word Processing/Type 68 WPM)
• MS Windows 2007, 2010
 Microsoft Office 2007,2010
 Outlook
 Word
 Excel
• Powerpoint
• Publisher
• OfficeVision
• MS Internet Explorer
• OnBase
• Remedy
• Paradox
• ACT
• Focus
• ChoiceAdvantage
• NightVision (Hotel Software)
• QuickBooks Pro
• MAXIMO, CICS/IFPS
• Transcription Software & equipment:
PROFESSIONAL EXPERIENCE:
The PM Group-Arizona Scottsdale, AZ 03/2017 – 5/2018
Receptionist Administrative Assistant
UBER /LYFT Driver 10/2016 – present
Contract Assignments and Part-time - 10/2013 – 11/2016
Long-term assignments for special projects and office administration
Receptionist Hoskin Ryan Consultants, Inc. /Stivers Staffing Phoenix, AZ
• Answer incoming calls, process incoming/outgoing mail, provide additional clerical duties as needed
Administrative Assistant AzDES – Div.of Developmental. Disabilities (DDD) / AppleOne Phoenix, AZ
• Monitor Division mailbox to initiate process of responding to Quality of Care (QOCs) concerns received from Client (AHCCCS)
• Create system files, calendar spreadsheets for tracking, update templates with information, determine location(s) and send
/receive information needed by Division personnel to complete investigation and respond to Client.
Payment Analyst (Client Acctg.) Brookfield Relocation Services (Prudential ) / AppleOne Scottsdale, AZ
• Analyze employee expense items ‘on-hold’ for reimbursement with respective company/(client) relocation benefits to determine
what is needed for approval and notify client representative to complete processing
Choice Hotels International - Phoenix, AZ 602-953-4500 08/2010 – 04/2013
Property Support CoordinatorI (Info. Technology Div.)
• Provided technical support for functionality of computer software, hardware, and proprietary applications to Choice Hotels franchise
staff in a 24/7 help desk/call center environment
• Receive all inbound calls and initiates corrective actions and assistance to insure minimal property terminal downtime or disservice
utilizing computerized call tracking, timely documentation of issues, problem resolution to meet and exceed daily quotas
Arizona Supreme Court /Superior Staffing- Phoenix, AZ 602-542-9311 (602-326-7569) 06/2007 – 11/2008
Administrative Assistant/(Project Coordinator)
• Administrative Assistant to the IT Project Manager with added duties of the Project Coordinator for the 'Vista PC Rollout' project
deploying new computers (software and equipment) to Superior, Justice, Municipal Courts, County Juvenile Probation sites
throughout the State
• Contacted each Court (210+) and Juvenile Probation site (15) by phone and e-mail to distribute forms and collect information needed
for site deployment
• Scheduled, recorded and published minutes for planning and information meetings with department Managers
• Advised schedules, project updates or changes to each site
• Prepared contact information, equipment labels/tags, needed by the IT Techs to deploy PC’s at each site
• Tracked software incompatibility issues during testing phase
• Maintained inventory and data entry of approximately 4,000 pieces of equipment for the project
• Contacted vendors to procure travel accommodations and public storage facilities for computers throughout the state
• Create and submit Purchase Requisitions for billing/payment of accommodations and storage expenses following State DOA guidelines

2. Contract Assignments and Part-time - TACWorldwide/(ADOT), Diversified Staffing/(APS) 09/2006 – 06/2007
Adecco/(Cintas) Long-term assignments for special projects and office administration
Admin. Asst., Project Specialist, Office Admin.,Leasing C onsultant, Delivery Driver
• Special projects, e.g., catalog, inventory, data entry and/or scanning documents to create a computer based file system
• Perform accounting and clerical functions to provide needed support in departments that are understaffed
• Maintain company websites, inventories, member records, and reconcile billing and accounts receivable
• Delivery Driver for flower delivery companies
Nirvana, Inc. - Phoenix, AZ 602-263-8065 11/2005 – 09/2006
Office Coordinator (Financial Svcs. (Life Insurance)
• Prepared client proposals/presentations and transcribed correspondence for the President of the company
• Coordinated and schedule appointments with clients and Receptionist
• Open office, make bank deposits, processed mail, ordered supplies
• Update and maintain client policy information files
Flow Dynamics Inc. - Scottsdale, AZ 480-948-3789 11/2003 – 11/2005
Administrative Assistant (Manufacturing/Meter Calibration Svcs.)
• Created Customer Job Order file(s) and computer data entry for all services and manufacturing provided by the company
and assist Sales Manager in providing the status of job completion to customers as needed
• Draft, type, and finalize letters and reports for the President and CEO of the Company
• Prepared agenda, materials, catering, register and billing attendees for (Training) Certification Classes
• Process credit cards and assist Accounting Manager in Accounts Receivable/Payable
• Review and verify invoices to insure correct billing and reconciliation of checks/payments in General Ledger
• Receptionist duties including opening and sorting company mail
• Revised Employee Handbook and Company (ISO Certified/Audited) Process/ Procedure Manuals
• Set-up and record company phone answering system
• Created new company forms for job order tracking/status to meet due dates
S R P (Salt River Project) - Phoenix, AZ 602-236-3656 07/1995 – 07/2003
Secretary (Water/Power Utility)
• Timekeeper /(payroll) data entry & verification for Groundwater Division (42± employees)
• Schedule, set-up, and coordinate special ‘SRP Volunteers’ events and meetings with "outside" customers /organizations
• Write checks for purchases, reimbursements, membership fees for staff, process /approve invoices to Accts. Payable,
order supplies, and contact vendorsfor building maintenance
• Compose weekly reports for office staff, format contracts, and finalize correspondence and contracts for signature(s)
• Make travel arrangements and process Expense Reports for department staff (4 Supervisors/ 8 Staff )
• Maintain Division records, files, for documents SRP well sites, contracts and employee personnel files
• Responsible for secretarial functions and office administration for mail distribution, receptionist, and Public Notary
• Supervised C.O.E. students
Various contract assignments - 07/1993 – 07/1995
Uni-Copy Corp. – Tempe, AZ 480-267-1118 12/1989 – 07/1993
Equipment Movement Coordinator (Copier/Facsimile Sales)
• Maintain and track inventory of equipment from warehouse to all locations
• Coordinate and interface between Purchasing, Sales, Service, & Customers, the availability & status of equipment
to meet requested due dates
• Route & schedule drivers (3 trucks daily) for new deliveries, pick ups, moves, and demos
United Telephone Co. of Indiana, Inc. – Warsaw, IN 219-267-1117 03/1978 – 01/1989
ICSC Customer Service Representative (Telecommunications)
EDUCATION: Ball State University Muncie, IN Major/Study: Business Administration
DEVELOPMENTAL CLASSES:
• Business Writing Grammar
• Professionalism in the Office
• Speedwriting
• Customer Relations
• Records Management
• Win-Win Negotiations
• Medical Transcription
• Time Management
• How to Handle Difficult People
• The Take Charge Assistant
• Letter Writing to Get Results
• CSI Leasing Training
• Handling People with Tact and Diplomacy
• Color Me On –Reactive Styles/Team Building