The document provides a summary of qualifications and experience for April Brown. She has over 11 years of office administration experience including accounts receivable, payroll, and month-end financial duties. Her education includes a business management diploma from Northern Lights College with courses in marketing, computer science, management, accounting, and economics. She is proficient in Microsoft Office, accounting software, and office equipment. Her work history includes roles as a branch administrator, office administrator, switchboard operator, secretary, and dispatcher.

1. APRIL BROWN
13210 Paradise Street, Charlie Lake, BC (778)256-0667
SUMMARY OF QUALIFICATIONS AND SKILLS
• Eleven years of office administration experience
• Strong organizational, communication, and mathematical skills
• Self motivated
• Work well with others, including the public
• Work very well under pressure
• Know how to input invoices into ADP Open Invoice and Cortex
• Have had training in Windows 95 and Microsoft Office 4.3 (Word 6.0, Excel 5.0, and Access 2.0)
• Familiar with the operation of various office equipment – fax, multi-line phone, photocopier, scanner
• Proficient with minute taking
• Keyboarding speed - 60wpm
EDUCATION/TRAINING
BUSINESS MANAGEMENT 1997 – 1999
Northern Lights College Fort St John BC
Courses Completed:
• Marketing 107
• Computer Science 101
• Principles of Management 104
• Finite Math for Business 111
• Business Math 150
• Human Resource Management 204
• Microeconomics 101
• Macroeconomics 102
• Fundamental Accounting Principles
GRADE 12 DIPLOMA
1993
North Peace Secondary School Fort St John BC
SERVING IT RIGHT CERTIFICATE
1992
North Peace Secondary School Fort St John BC
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2. SUPER HOST CERTIFICATE
1992
North Peace Secondary School Fort St John BC
EXPERIENCE
Branch Administrator JUNE 2009 – PRESENT
Tarpon Energy Services Fort St John BC
Accounts Receivable Duties:
• Entered work tickets and material tickets into the system and dealt with a number of customers directly
to obtain billing information, work orders, signatures and solve problems that may have arisen with
them
• Invoiced work tickets and when required Electronically Delivered the Invoices to the customer using
Cortex or ADP Open Invoice
• Monitor Purchases Orders and ensure material gets charge out in a timely fashion
Payroll Duties:
• Walked all new employees through hire packages
• Got required information for their RRSP’s, Benefits, and BC Medical Group Enrollment Forms
• Entered employees time into system in an accurate and timely fashion
• Worked with my manager and Human Resources to meet the various requirements of our employees
Month End Financial Duties:
• Assist with Forecast and Flash Numbers for Corporate Head Office to predict revenue for month end
• Report all Work In Progress, and A/P accruals in excel documentation to Head Office for month end
• Check field margins and ensure all costs and revenues are accounted for and correctly coded to the
proper GL account
OFFICE ADMINISTRATOR FEBRUARY 2006 – FEBRUARY 2009
Pyramid Electric Corporation Fort St John BC
I started out as an Office Administrator, but in the last year of my employment I was asked to assume
several of the purchasing duties as well.
Purchasing Duties:
• Ordered material from purchaser in head office using in house system
• Received material and ensured that it was billed out to the customer correctly
• Tracked and billed freight charges when applicable
• Was responsible for acquiring P.O. #’s for vendors and closing out PO #’s to ensure payment
Administration Duties:
• Facilitated Accounts Receivable by ensuring all worksheets were correctly priced, coded, signed, and
entered into the system in a timely fashion
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3. • Dealt with a number of customers directly to obtain billing information, work orders, signatures and
solve problems that may have arisen with the worksheets
• Completed employee timesheets and submitted a master spreadsheet to Payroll every pay period
• Looked after all instrumentation reports for customers, this included filing, scanning, tracking,
emailing, and delivering reports to the appropriate person
EXPERIENCE CONTINUED
SWITCHBOARD OPERATOR DECEMBER 2004 – FEB 2006
& JULY 1997 – APR 2004
Allied Answering Service Fort St John BC
All of this is accomplished on a computerized switchboard made by Cadcom Systems- thus Hands on keyboard
operation with minimal error was crucial.
• Answered phones efficiently and effectively for various companies
• Paged and/or contacted by phone, various on call clients
• Took accurate messages and forwarded in a timely manner for numerous companies/clients
• Monitored and responded to various residential, commercial, and oilfield equipment alarms
SECRETARY APRIL 2003 – APRIL 2005
Opsco Energy Industries Fort St John BC
• Answered a multi-line telephone system
• Reorganized the filing system and kept it up to date
• Responsible for insuring all paper work including tickets, pro-rates, time sheets, and purchase orders
were completed correctly and sent into the head office in a timely manner
• Responsible for entering job tracking information into an online database
DISPATCHER NOVEMBER 1996 – JULY 1997
Teco Taxi Fort St John BC
• Answered phones and dispatching cabs using a Next Computer System
• Arranged BC Transit Handy Dart rides for senior citizens and handicapped persons
REFERENCES
Lisa March 250-262-8310
Lori Browne 780-518-4546
Mike Dagostini 250-329-7629
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