1. June 14, 2014
KEVIN L. PENSON
Tenjin 5 Cho-me 3-713, Fukuoka City; Fukuoka ken, 810-0001
Home Phone: (81) 080-4006-1712
Contact Info: Cell Phone: (81) 080-4006-1712 or 092-713-5737; Email Address: pensonk@me.com
Dear Sir/Maam:
This letter is to express my interest in any Field Service Technician positions. I have 20 years of military experience working on ship
and shore combat systems, engineering, operations and aviation interior communications and telecommunications equipment, and I
believe that my strong technical knowledge, project management experience and education will make me a very competitive candidate
for these positions.
The key strengths that I possess for success in this position include, but are not limited to, the following:
 I have successfully managed, supervised and performed maintenance & technical projects for over 19 years.
 I am an energetic consummate, self-motivated and dynamic team builder.
 Certified maintenance technician on 6 interior communications and telecommunication systems
 Experienced SITE CCTV, Stabilized Glide Slope Indicator System, Defense Switch Network & Central Office Exchange
Technician with expertise in technical field installations and system repairs
 Effective communicator: both written and oral; personal and professional
Also, I have in-depth experience in planning technical projects; to include surveying, assessing, evaluating, inspecting, maintaining,
installing, and repairing shipboard and shore telecommunication and interior communication systems and associated equipment; to
include reviewing and developing technical documents; and observing and monitoring operational tests.
My technical field experience includes but is not limited to:
 NAVSEA and OSHA Programs (Standards, Policy and Procedures)
 Systems and Project Management (Maintenance, Installations, Upgrades, SHIPALT, MACHALT, )
 Systems Problem Troubleshooting, Isolation, Analysis and Solution (Basic and Complex; down to component)
 Power Distribution Systems, (1000, 450, 220, 110 and 24 Voltages; 400 & 60 Hertz)
 Work Order Programs (Policy, Procedure and Testing Development)
 Reading and Understanding System Diagrams (Wiring, Blueprints, Schematics and Technical Drawings)
 Technical Maintenance on shipboard Interior Communication & Telephone Systems, Stabilized Glide Slope Indicator and
Wave-Off Light, SITE CCTV, DRAI/DRI, CAWS, SVDS, Ship’s Whistle, SVS Phone, TFCC, Tactical Display and CDC
Video Wall Interior Communication Systems, AN/SXQ-8 (V) SCCTV) & Digital Multi-function Switching (SL-100/DMS-100
Switch)
Please see my resume for additional information on my experience.
I can be reached anytime via email: pensonk@me.com or by cell phone, (81) 080-4006-1712. Thank you for your time and
consideration. I look forward to hearing from you about any future employment opportunities.
Sincerely,
KEVIN L. PENSON

2. KEVIN L. PENSON Tenjin 5 Cho-me 3-713, Fukuoka City; Fukuoka ken, 810-0001
SSN XXX-XX-XXXX; Citizenship: US; Contact Info: Cell: (81) 080-4006-1712 or 092-713-5737; Email(s): pensonk@me.com
Veteran's Preference: 5-Point, US Navy, Interior Communications, Electrical Engineering Technician 10/1995-Present; Honorable Discharge
Decorated with over 50 professional & personal medals, awards and ribbons,
ACTIVE SECRET SECURITY CLEARANCE
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OBJECTIVE: Seeking a challenging positions as an Engineering, Combat Systems, Operations or Aviation System Field Service Technician
A highly talented, professional Engineering Technician with over 19 years of in-depth technical experience in managing, supervising, planning and
performing basic and Intermediate Level corrective and preventive maintenance projects; to include but not limited to: surveying, screening,
assessing, evaluating, inspecting, maintaining, modifying, replacing, installing, troubleshooting and repairing shipboard and shore electronic and
electrical interior communication and telecommunication systems, and associated equipment; reviewing and developing administrative and technical
documents; observing and monitoring operational tests, and maintaining maintenance technical database systems and training technical personnel.
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COMPETENT TECHNICAL SKILLS & ABILITIES
 IN-DEPTH KNOWLEDGE AND CERTIFIED MAINTENANCE TECHNICIAN ON THE FOLLOWING SYSTEMS: CENTRAL OFFICE
EXCHANGE,AN/SXQ-8 (V) SCCTV, TELEPHONE, STABILIZED GLIDE SLOPE INDICATOR AND WAVE-OFF LIGHT, SITE
CCTV/AFRTS BROADCASTING, DIGITAL MULTIFUNCTION SWITCHING (DMS-100), SURFACE SHIPBOARD GAUGE CALIBRATION
OPERATOR 600 & INTERIOR COMMUNICATIONS SYSTEMS
 PROACTIVE PROJECT/PROGRAMS MANAGER & TECHNICIAN - STRONG ORGANIZATIONAL AND MULTI-TASKING SKILLS
 COMPLEX DOWN TO COMPONENT TROUBLESHOOTER & PROBLEM SOLVER
 EFFECTIVE PEOPLE SKILLS: - TECHNICAL AND PERSONAL, VERBAL AND WRITTEN
 SELF-MOTIVATED; ABLE TO WORK INDEPENDENTLY AND AS TEAM MEMBER
 ABLE TO READ AND UNDERSTAND TECHNICAL DOCUMENTS, DRAWINGS,BLUEPRINTS, SCHEMATICS & WIRING DIAGRAMS
 ABLE TO OPERATE GENERAL & SYSTEM SPECIFIC ELECTRONIC TESTING EQUIPMENT & INSTRUMENTS
 PHYSICALLY FIT; ABLE TO LIFT UP TO 100 LBS AND PASS DRUG SCREENINGS; - CPR CERTIFIED
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PROFESSIONAL WORK EXPERIENCE
SITE & Interior Communications Technician; 40+ hours per week; Salary: 37K Annually Apr 2010-Present
Defense Media Activity/AMS FSD/AFN; Yokosuka, Japan; Supervisor: ICCS L. K. Harrell; Ph.: DSN 315-243-7431, may contact
SITE III/CCTV Student; 40 hours per week; Salary: 35.1K Annually Oct 2009-Feb 2010
SERVSCOLCOM GLAKES, Illinois; Supervisor: IC1 K. Cook; Ph.: 1- (847)-688-3500, may contact school
Interior Communications Group Supervisor; 40+ hours per week; Salary 35.1K Annually Jul 2008-Oct 2009
USS George Washington CVN-73, Yokosuka, Japan; Supervisor: ETC M. S. Ruckhaber; Ph.: DSN 315-243-7382
Lead Interior Communications Maintenance Technician; 40+ hours per week; Salary: 30K Annually Sep 2006-Jul 2008
USS Kitty Hawk CV-63, Yokosuka, Japan; Supervisor: ETC M. S. Ruckhaber; Ph.: DECOMMISSIONED
Interior Communications Maintenance Technician; 40+ hours per week; Salary: 30K Annually May 2003-Jul 2006
USS Blue Ridge LCC-19, Yokosuka, Japan; Supervisor: ICC C. N. Fox; Ph.: DSN 315-243-6600
DSN & Interior Communications Maintenance Technician; 40+ hours per week; Salary: 21.8K Annually Apr 2000-May 2003
NCTAMS LANT DET, Rota, Spain; Supervisor: IC1 Garhart: Ph.: DSN 314-727-2300
Maintenance Technician; 40+ hours per week; Salary: 17.1K Annually Dec 1995-Oct 1999
USS Camden AOE-2, San Diego Ca.; Supervisor: T. P. Springsguth; Ph.: unknown, may contact
Note: May contact all supervisors
POSITION(S) HELD: Group Supervisor/Lead Interior Communications Technician(19yrs), Central Office Exchange Technician (14yrs.), Stabilized
Glide Slope Indicator and Wave-Off Light System Maintenance Technician (10yrs.), SITE CCTV Technician (8yrs.), Defense Switch Network (DSN)
Technician (3yrs.), Telephone Control Officer (3.5yrs.), Duty AFN Technician (2.5yrs.), CSOOW (1.4yrs), IC Gyro Watch (4yrs.), TASO (2yrs.)
Duties: Managed, supervised and trained up to 15 technicians on the safe operation, maintenance, installation, proper troubleshooting techniques
and procedures with various general electronic and metering test equipment; and repair of various voice interior communications equipment; alarm ,
warning and indicator, ship control, plotting, gyrocompass, entertainment and telecommunications systems; including managed and maintained

3. maintenance, installation and trouble call database systems; including provided technical support to customers via email, paper, and telephone,
facsimile and in-person; and performed various technical system service surveys assessments and upgrades.
KEY CAREER ACCOMPLISHMENTS
 Selected COMBAT SYSTEMS CBS Division, Senior Employee of the Month, September 2007; CV63 for performance
 As Acting Chief Engineer; sustained all fleet SITE systems at 100% operational readiness; performed 350+ maintenance man-hours, technical
assistance, and upgrades to 31 Navy, MSC and visiting ships operating in Seventh Fleet Area of Responsibility (AOR).
 Provided valuable SITE technical training to shipboard technicians and operators that aided in the smooth operation of SITE systems.
 Assisted decoder troubleshooting for over 3,400+ Negishi Base Housing residents; quickly identified and corrected problem, and restored
television system to 100% operational readiness, improving customer’s satisfaction and gratitude.
 Accurately organized and maintained a command data base for $1.5M+ in SITE TV equipment and supplies for the AMS FD Detachment.
 Superior Technical Manager; successfully managed and operated at reduced manning levels, completed “ahead of schedule” upgrades on 31
FDNF ships, submarines and USNS ships resulting increased system capabilities and services for 12,000+ customers.
 Expertly planned and executed two short notice TAD’s; completed intermediate level maintenance actions on the USS Safeguard MSC300
SITE system prototype and two USNS ships SITE systems deployed to the Philippines and Korea.
 Spent several off work hours assisting the Naval Munitions Command DET Yokosuka with installation, alignment and testing of the Direct –to-
Home Satellite Service at their remote Uraga facility.
 Outstanding initiative; lead technician during 11 successful NDVD format conversion installs, including 80% of 7th Fleet ships in the Area of
Responsibility (AOR).
 Successfully repaired two severely degraded ships, coordinated all equipment required en-route to all systems operating at 100% readiness.
 Coordinated 23 repair ship repairs and 4 new installations; ranging from total system repairs to individual direct exchanges and training.
 Effectively utilized the Defense Reutilization Program saved the Navy $50K+ on TV broadcast and test equipment.
 Revamped and upgraded FSD Yokosuka’s training programs to 100%; streamlined the FSD SITE TV usage training for deployed technicians.
 On short notice, spent two months traveling to satellite locations repairing and upgrading ship systems
 Re-wired two degraded SITE Systems during trips to Sasebo and Guam, maximizing TAD support and funding efforts.
 Identified faulty units and oversaw shipboard repairs during AS-40 DTS/SITE system upgrade.
 Installed local DTS dish for testing and training technicians; and validated 25 ship’s records to ensure accurate contact information.
 Inventoried and disposed of 50 pieces of obsolete equipment, freeing up critical space for essential equipment and maintenance work.
 As Telephone Control Officer, solved several configuration and equipment problems during the AFN detachments relocation.
 Displayed superb leadership and technical expertise in the rapid restoration of 63 interior communications service interruptions during CVN-73
Selected Restricted Availability (SRA) period.
 As CV-63 CS84 Work Center Lead Technician, trained and supervised 15 technicians in the maintenance and repair of the ship’s telephone
switches, SITE TV, and Secure Video Distribution System (SVDS) and ensured all internal communication systems were maintained at the
highest standards.
 Served as Lead Technician during a SVDS System power distribution system failure; quickly troubleshot and identified the faulty component,
and supervised the CASREP repairs and system restoration.
 Recognized Quality Technician; successfully led 20 ship upgrades and 50+ SITE grooms; and spearheaded the replacement, alignment and
restoration of the SITE 400 System aboard the USS Essex.
 Superbly managed and led 9 technicians in the successful completion of 983 trouble calls on CVN-73 Secure Video Display System (SVDS),
Secure Voice System, Definite Phone System, and SITE TV System, increasing communication capabilities and morale for 4,500+ customers.
 Dedicated and provided 67 hours of platform specific IC training to all newly reported technicians
 Successfully installed a complex audio and visual distribution system for Commander Task Force Seven Zero’s office and wardroom.
 Successfully led 10 technicians in the operational maintenance of all damage and environmental control equipment, and the
preservation all divisional spaces.
 Recognized troubleshooter; essential team player in restoring the CO’s at Sea Cabin Ship’s Course and Heading System back to full operation.
 As CS8 Night Shift Supervisor during CV63 summer and fall deployment; effectively managed and engineered the completion of 1,050+ SVDS,
Definity 75 Telephone System, TV-DTS, SITE 501 and Force Protection Camera system trouble calls.
 During the absence of group supervisor; stepped in and directed 10 technicians in the daily repair and maintenance of the ship’s telephone and
Force Protection camera systems.
 Dedicated over 200 man-hours in the successful installation and testing of CV-63 new telephone line system.
 Drafted and implemented 10 Engineering Drill packages and trained 100+ technicians in damage control practices.
 Coordinated and supervised the set-up and break down of 415 PA System Events
 Recognized expert; single-handedly corrected 20 SDVS system trouble calls while training other technicians.
 Troubleshot, identified and corrected faulty syncros on CV-63 Propeller Order Indicator System and quickly restored the critical control between
EOS and bridge.
 While TAD, effectively verified and validated all of Combat Systems Equipment data
 Assisted SEMAT, an outside contracting agency with the installation of 3000+ yards of new cabling and equipment during the SITE TV System
upgrade, improving morale for 600+ customers.
 Personally corrected 25 major maintenance actions in support of Light Off Assessment (LOA), 2004, and installed 7 surround sound systems in
the crews berthing’s, contributing to Quality of Life improvements.

4.  As Defense Switched Network Technician, NCTAMS; effectively operated, repaired and maintained the DMS Super Node Space Enhanced
(SNSE) Digital Switching System and related peripheral equipment.
 Conducted vigilant maintenance and repairs on the DMS System-100/200 NORTEL Switch System that led to consistent 100% theater wide
DSN function-ability.
 Invaluable technician during the Passport System planning and installation phases; system operations increased in speed and connectivity,
bolstering DSN capabilities and enhancing voice and video customer services by 400 percent.
 Key player during the installation of modems, cable verification and configuration in support of NATO Operations in Madrid, Spain.
 Troubleshot, setup, aligned, analyzed and repaired Secure Closed Circuit Television (SCCTV) systems using general purpose electronic test
equipment.
 Devised a method for switching from outdated Dec writer printers to PC’s as a means to track and monitor daily DSN operations
 Consolidated NCTAMS primary billing computers by installing 200 feet of power distribution cable that improved the efficiency of day-to-day
operations and available office space.
 Troubleshot and corrected a Frame Supervisory Failure, which restored all trunks to 100% operational readiness.
 Assisted Information System Department technicians with troubleshooting routers in DSN spaces and restoring the Local Area Network
connectivity to NCTAMS Building No. 1.
 Properly safeguarded classified material and spaces
 Awarded the Military Outstanding Volunteer Service Medal for outstanding dedication and service during community relations projects
 Actively involved in the MASONs Chapter; participated in fundraising events which donated $700.00 to a DODDS school graduate scholarship
fund.
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PROFESSIONAL EDUCATION AND TRAINING
Graduated from ALIEF ELSIK High School; TX. 1995
Earned Associate’s Degree, General Arts
University of Maryland and Central Texas College Courses completed: Marketing 1301, Introduction into Computing, Principles of Retailing,
American Government I, US History II, Public Speaking, Introduction to Psychology, History of the US to 1877, Small Business Management,
Composition and Rhetoric I, Elementary Japanese I and Spanish I, Developmental Math, College Mathematics and Fundamentals of
Communications and over 47 Navy Knowledge On-line Courses
Technical Schools & Certifications
Shipboard Information, Training, Entertainment (SITE) Closed Circuit Television (CCTV) Maintenance; Feb 2010
CPR Certification, Aug 2012 Aviation Maintenance Rating; Dec 2006 AN/SXQ-8(V-2) Secured Closed Circuit TV Maintenance (4746); Sep
2006
Stabilized Glide Slope Indicator and Wave-Off Light System Maintenance (4758); Feb 2004
Surface Shipboard Gauge Calibration Operator 600; Jun 2003 Central Office Exchange, Telephone Systems (5642); Mar 2000
Management & Leadership
Command Financial Specialist Training; Apr 2011 Work Center Supervisor Leadership Course; June 2006
Seaman Apprenticeship Training; Nov 1995 Military Recruit Training; Oct 1995
REFERENCES
Captain David Owen CFAY Commanding Officer (previous) Email:
ICCS L. K. Harrell Group Supervisor Ph.: DSN 315-243-7431
Jay Peterson SRF Employee and Friend Ph.: Cell: