1. WILLIAM BECHTEL
williamcjbechtel@yahoo.com
https://www.linkedin.com/in/williambechtel
PROFESSIONAL SUMMARY
Bilingual Telecommunications Professional and Military Veteran with a Secret Security Clearance and 14 years of proven
experience in the United States Army. Accomplished measurable results while leading teams of 7 in a dynamic, fast - paced
environment. Possess a comprehensive background in Telecommunications Management and Training derived from
conducting domestic and global operations in Iraq and Afghanistan. Managed risk upon multiple lines to protect assets
property and equipment valued over $3.2M while meeting the expectations of senior leadership. Possess extensive knowledge
in Communications Security, Network Operations, NetworkEngineering and Customer Service. Recipient of multiple
awards for outstanding performance and professionalism to include the Army Commendation Medal. Career supported by
vast operational experience and multiple military training. Areas of expertise include:
 Leadership/Management  Program/Project Management  Strategic Planning
 Quality Assurance/Control
 Global Broadcast SATCOM
 Satellite Network Control
 Policy Implementation
 Organization/Communication
 Bilingual: German
PROFESSIONAL EXPERIENCE
LOWES – Elkhart, IN 2016 – Present
Customer Service Associate
Responsible for assisting customers with all of their shopping needs including assisting customers in the selection,
demonstration, preparation and loading of merchandise.
 Responded to customer inquiries throughout their shopping experience including promoting customer loyalty plans
and/or extended protection/replacement plans where appropriate
 Identified and sold products based on customer needs; ensured knowledge on installations, add – on sales and
explained warranties, product features and benefits
 Provided customer service to include identifying and resolving customer needs/issues, assisting customers in locating
products, greeting customers and answering phones
UNITED STATES ARMY – Various Locations 2002 – Present
Signal Support Manager
Responsible for working with signal support systems and terminal devices. Maintains radio and data distribution systems,
performs signal support functions and technical assistance.
 Installed, maintained and troubleshot NIPR and SIPR network accounts with in the department
 Managed $1M+ in classified equipment vital to national security; resulted in zero losses, and the continued integrity of
all classified materials
 Improved the department’s network accounts from 80% to 100% complete allowing service members to have portal
access
 Trained a 44 – man department on communications equipment in preparation of a major domestic training exercise;
ensured 100% department communication readiness
 Managed systems network personnel; delegated tasks and conducted performance evaluations, provided corrective
counseling as necessary
 Configured, installed and maintained network systems including LAN/WAN for over 40 personnel
 Inspected various communications equipment daily, logged equipment conditions and ordered repairs or replacement
equipment as necessary
Systems Network Supervisor
Senior Signal Support Technician responsible for supervising and providing guidance to junior support technicians.
 Maintained responsibility for communication operations; supervised 7 personnel and ensured continued
communication operations for over 400 personnel
 Supervised, installed, maintained and troubleshot Signal Support Systems and terminal devices to include radio, wire
and battlefield automated systems
 Provided technical guidance and assistance as well as unit level training for automation, communication and user
owned and operated Signal equipment

2. WILLIAM BECHTEL,PG. 2
Signal Support Systems Specialist
Responsible for working with battlefield signal support systems and terminal devices. This equipment needs to consistently
work in order for the Army to direct the movement of its troops.
 Installed, tested, and configured networkworkstations and peripherals; instructed customers in logging on and accessing
network services
 Replaced equipment on componentsdamaged orwornbeyond tolerance; diagnosed and troubleshot downto the major
subcomponent level
 Managed the communications planning, activating communication circuits, and maintenance of all radio and
computer systems
 Drove the installation, configuration, and troubleshooting of operating systems, hardware, network, and installed
application software in an enterprise environment
 Developed working knowledge of IP networking, VoIP technology, Routers, and Switches
 Configured and managed IP reservations for customer’s enterprise network
Signal Support Systems Maintainer
Assists in leading local projects and prepares and presents findings. Recommends actions involving analysis of complexproblems
related to equipment or softwareutilization oracquisition.
 Deployed in support of both Operation Iraqi Freedom and Operation Enduring as the head Information
Management Officer and as the commanders representative for all information management (IM) and information
technology (IT) issues
 Masterminded the control and security of 25 classified equipment items garnering a 100% accounted for inventory of
$300K in assets with zero security violations to ensure mission readiness in a combat – net – radio environment
 Optimized operation of $3.2M in military communication equipment, preparing, maintaining and troubleshooting
equipment for training purposes, preparing complex reports and creating presentations
 Installed and repaired data communication lines and equipment for computer systems; executed daily operations of
maintaining data and telecom equipment
 Reviewed workorders to move, change, install, repair, and remove datacommunication equipment including modems,
cables and wires
Signal Support Service Technician
Plans, supervises and integrates the installation, operation and maintenance of Signal support systems to include radio, wire
and battlefield automated systems for 150 service members.
 Planned, supervised and executed maintenance programs for Signal equipment; trained 3 personnel in all aspects of
communications within the department resulting in a 30% increase in productivity
 Requested maintenance and supply replenishment for Signal support operations; responsible for the maintenance and
accountability of over $800K of equipment
 Ensured a well – executed maintenance program; resulted in zero down time for all communications systems in the
Company’s Headquarters
 Trained all operators in every aspect of 10 level communications; enhanced the Company’s Command and Control
EDUCATION / CERTIFICATIONS
Basic Leadership and Management Course, US Army
Signal Support Systems Advanced Skill Training, US Army
Introductory Military Training, US Army
AWARDS
Army Commendation Medal (4)
Army Achievement Medal (4)
TECHNICAL SKILLS
Software: Microsoft Office (2003, 2007, 2010)
Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook), SharePoint
Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8
TACTICAL SATELLITE SYSTEMS
AN/TSC-93C ; 93C+ ; AN/TSC-85C ; AN/TSC-167