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Sandeep Balu
sandeepbalu@blueyonder.co.uk
34 Roseville Road, Hayes, Middlesex, UB3 4QX
Home: 0208 5811715 Mobile: 07342808610
Profile
A highly successful, dedicated and professional Field Service Engineer with a wealth of Electrical Engineering experience gained from a wide-ranging
career. Excellent customer facing skills with the proven ability to communicate to staff at all levels; adept at working individually or within a team to the
highest of personal and professional standards. Strong problem solving and analytical skills developed through experience in working within complex,
fast paced and highly variable organizations, challenging environments and with diverse ranges of equipment.
Technical Skills & training
Morpho trace explosive/iteamisers detection system training.
Millimetre wave technology
Network/integration/instaling CT X-ray systems
RF Telecommunications (AM / FM)
Fiber optics
3-D Computed Tomography
Networks – Ethernet, Fibre
Technical documents, training courses
Linux,excel,word
Career History
Dec 2015 to present Senior Engineer Detectnology
• Maintaining and reinstallation and fault finding Smiths, Rapiscan, L3, Morpho x-ray Security Systems including explosive and narcotics
detection systems.
• Providing support to all UK/South East official Government services: HM Prison, Court of Law, Ministry of Justice, Ministry of Defence and
various Police forces.
• Sole responsibility of projects, most recent Excel BP shareholders security system at London Excel.
• Completed Morpho Trace/Itemiser training course.
Feb 2008 to Nov 2015 Engineer/Project Engineer L3 Communications (HAL/Heathrow)
• Providing a 24/7 support for all product lines installed in Heathrow, T1-T5
• Achieved the successful Hold Baggage Screening (HBS) replacement project across Heathrow Airport, working with multiple external partners
while maintaining the operational effectiveness of HAL.
• Supporting and installing base of x-ray equipment working to exceeded aggressive service level agreements
• Carried out the: Installation, Calibration, Operation, PPM, and Modification, Testing, Troubleshooting and repair of systems of an
Electrical/Mechanical/Pneumatic/Hydraulic and X-Ray production nature.
• On site management of a successful Hold Baggage screening equipment replacement project across Heathrow Airport (60+ units).
• Implemented inventory stock control for locally held spares, evaluated to maintain spares needed and reduce stock holding. Informed and
coordinated with internal departments for parts as required ensuring optimal equipment operation.
• Managed customer expectations and operational commitments for example planned upgrade works to systems
• Good working knowledge of Airport Health and Safety policy
• Facilitated, updated, audit compliance and demonstrated a passion for continual improvement.
Sep 1999 to Jan 2008 Telecoms Engineer
Virgin Media (tupe from Cable & Wireless/NTL)
• Data Communications Engineer for the installation and commissioning of Customer Premise Equipment. This included kilostream and frame
relay circuits along with the setup of the routers on site.
• Responsible for carrying out planned and reactive maintenance activities with the Virgin Media HFC hub site network for fibre, telephone,
Digital/analogue television and high speed broadband 100Meg.
Aug 1997 to Sept 1999 Junior Engineer Corporate Computer Care
• Supervising and training 5 bench engineers to repair Psion handheld computers and peripherals.
• Providing high-level technical support for our corporate customers.
• Leading sales/accounts for Psion computers and peripherals.
• Assisting with call center bookings for repairs & Technical support to customers working overtime to meet tight deadlines.
Education
• 1993-1995 TVU-Thames Valley University, HND-Higher National Diploma – Electronics
References
References available on request