1. Headquarters Support Company
Headquarters and Headquarters Battalion
10th Mountain Division Light Infantry
Fort Drum, NY 13602 United States
01/2015 - Present
Hours per week: 40
Network Plans Manager
Duties, Accomplishments and Related Skills:
Serves as the Network Plans Manager for the Assistant Chief of Staff, Chief
Information Officer of 10th Mountain Division (LI) rapid deployment force of
15,000 employees; coordinates signal operations, planning, and sourcing all
tactical communications requirements within the Division's organization to higher,
lower, and adjacent headquarters; plans tasks to be accomplished according to
Chief of Information priorities; assigns work according to capabilities of
subordinate staff; reviews and/or adjust schedules as needed to assure
maximum utilization personnel; monitors employee performance in order to
report technical performance matters to CIO; knows about available products and
services; is committed to providing quality products and services; conducts staff
analysis, equipment analysis, Operation Orders, and directs Military Decision
Making Process (MDMP); works with clients and customers to assess needs,
provides information or assistance, resolves their problems, or satisfy their
expectations; trains and provides technical assistance to operators of signal
equipment; expresses information to individuals or groups effectively, takes into
account the audience and nature of information and ensures daily integration of
Signal Operations of the Division's Chief Information Officer and supporting
section by oral presentations which identifies problems, determines accuracy and
relevance of information; uses sound judgment to generate and evaluate
alternatives, and to make recommendations.
-Recognized for expertise in troubleshooting various Command and Control
systems as Network Security Operations Center Manager at Joint Readiness
Training Center.
Supervisor: George W. Weiler (315-774-2700)
Okay to contact this Supervisor: Yes
Division Signal Company
Headquarters and Headquarters Battalion
10th Mountain Division Light Infantry
Fort Drum, NY 13602 United States

2. 01/2013 - 12/2014
Hours per week: 40
Signal Systems Integration Manager
Duties, Accomplishments and Related Skills:
Serves as the Manager of the Division's G6 Signal Systems Integration Section
responsible for the Division's G6 Signal Systems Integration Section responsible
for coordinating and tracking Command, Control, Communication and Computer
(C4) modernization, sustainment, and maintenance for the division and
subordinate units; liaises with Communication Electronic Command (CECOM)
and Digital System Engineer (DSE) leads in providing maintenance and training
support to all units with the division; provides technical input in order to provide
required information to request needed IT services and equipment; test hardware
and/or software to resolve technical issues ensuring operability, efficiency, and
compliance, assists in analysis of user requirements to define alternative system
approaches for solving automation problems; coordinates technical policies and
procedures for equipment fielding and other activities; delivers information
technology customer support services including installation and troubleshooting;
analyzes computer system issues; diagnoses and resolves IT issues related to
customer reported incidents; provides oversight to nodal, wire, transmission, and
signal systems operations related to division exercises and unit backup support;
coordinates with third party vendors for specialty software updates as required;
provides technical assistance with video teleconference systems for division staff
members; remediate system vulnerabilities found during deployment of new
software systems by applying appropriate security measures consistent with
approved security standards; maintains accountability and supervision of
equipment valued at 6.7 million dollars; expresses information to individuals and
groups effectively, taking into account the audience and nature of the
information; makes recommendations on new Capability Requests (CAPR)
database; makes clear oral presentations which identifies problems, determines
accuracy and relevance of information; analyzes vendor systems for compliance
with Intern Association of Virtual Assistants (IAVA); uses sound judgment to
generate and evaluate alternatives when making recommendations to CECOM,
DSE and Chief of Information G6 briefings.
-Aggressively supervised the section network to ensure timely compliance with
all security updates resulting in zero network security vulnerabilities.
-Recognized for the installation, maintenance and monitoring of 103 Command -
Post of the Future (CPOF) workstation network during Unified Endeavor training
event resulted in no network outages.
Supervisor: Tramaine Oden (918-810-1441)
Okay to contact this Supervisor: Yes

3. Division Signal Company
Headquarters and Headquarters Battalion
10th Mountain Division Light Infantry
Fort Drum, NY 13602 United States
09/2010 - 12/2013
Hours per week: 40
Main Support Platoon Supervisor
Duties, Accomplishments and Related Skills:
Responsible for implementing a strategic network to support Division
Headquarters using Warfighter Information Network-Tactical (WIN-T) capabilities
worldwide; delivers information technology customer support services including
installation and troubleshooting; develops techniques to isolate causes of
problems and user errors, troubleshoots automated systems to include hardware
problems for operations readiness, analyzes causes of system failures, develops
recommendations to correct failures, troubleshoots bad pushes from systems
updates; troubleshoots Group Policy Settings to correct problems that technician
unable to resolve, provides guidance to support team on technical work problems
received by help desk staff; reviews and/or assigns tickets received from service
desk based on priority; applies applicable patches and/or updates to include third
party software application to systems, installs computer hardware/software
and/or peripherals as required by regulation; supervises the installation,
configuration, operation and direct level maintenance of tactical satellite
communication and line of sight equipment; analyzing computer system issues
and network issues; diagnosing and resolving IT issues related to customer
reported incidents; conducts network operations on High Capacity Line of Sight (
HCLOS), Satellite Mobile Anti-jam Radio Transportable Terminal (SMART-T),
Satellite Transport Terminals (STT); applying appropriate security measures
consistent with approved security standards for tactical networks; responsible for
six managers and 14 employees.
-Coordinated network management and installation training for four managers
and eight employees resulting in a 75% of employees being versatile with 3
different types of communications equipment.
-Developed line of sight multichannel training that resulted in 100% proficiency of
14 employees on High Capacity Line of Sight Systems
Supervisor: Alexander Bellairs (707-845-6498)
Okay to contact this Supervisor: Yes
Division Signal Company
Headquarters and Headquarters Battalion
10th Mountain Division Light Infantry
Fort Drum, NY 13602 United States

4. 08/2009 - 09/2010
Hours per week: 40
Transmission Systems Section Chief
Duties, Accomplishments and Related Skills:
Responsible for coordinating and tracking 24 hour Command, Control,
Communication, and Computers (C4) support to the 10th Mountain Division staff
elements; providing customer service support to assess their needs, provides
information or assistance, resolves their problems, committed to providing quality
services, constructs and/or run cables for IT systems as needed to support the
systems, installs computer hardware/software and/or peripherals as required by
regulation, develops techniques to isolate causes of problems and users errors,
analyzes causes of system failures to develop recommendations for changes to
correct the failures, evaluates customer issues to ensure they are appropriately
worked, assists end users with troubleshooting automated devices; responsible
for the installation, operation and maintenance of two High Capacity Line of Sight
(HCLOS) shelters, two 5KW power generation units, four High Mobility
Multipurpose Vehicles; provides direction and guidance to seven members of the
field IT support staff and maintained all associated equipment valued in excess of
four million dollars; expresses information in form of mission orders to group;
listens to others, attends to non-verbal cues, and responds appropriately.
Headquarters and Headquarters Company
44th Expeditionary Signal Battalion
Unit 31001
Mannheim, Baden-Wurttemberg Germany
06/2007 - 08/2009
Hours per week: 40
Battalion Schools Manager
Duties, Accomplishments and Related Skills:
Conducts scheduling, notification, and preparation of all Soldiers for Non
Commissioned Officer Education Systems (NCOES), Officer development and
local training for United States Army Europe and European Command; provides
guidance to the battalion commander for all continuing educations requirements;
provides oral presentations providing recommendations for all continuing
education requirements of 650 individuals; ensures all assigned individuals meet
all eligibility requirements to attend schools; updates the Army Training
Requirements and Resources Systems(ATRRS); works with clients and
customers with the Defense Travel System (DTS) to assess their needs,
provides information or assistance, resolve their problems, or satisfy their
expectations; processes Defense Travel System (DTS) orders to identify

5. problems; determine accuracy and relevance of claim information; uses sound
judgment to generate and evaluate alternatives, and to make recommendations.
Education:
University of Maryland University College Adelphi, MD United States
Associate's Degree 12/2014
Credits Earned: 60
Major: Computer Studies
Relevant Coursework, Licenses and Certifications:
CompTIA Network + Sept 2014
CompTIA Security + Feb 2015
Job Related Training:
Information Assurance Computer Network Defense I 17 Nov 2006
Information Assurance Computer Network Defense II 1 Dec 2006
Organizational Unit Administrator 21 Nov 2006
Network Operations Security Course -D 8 Mar 2013
Affiliations:
Girl Scouts of America - Adult member/volunteer
References:
Name Employer Title Phone Email
Bryce
Martens(*)
US Army G6 Plans Officer
315-
774-
2745
bryce.a.martens.mil@mail.mil
Yolanda
Carlisle(*)
US Army
10th Sustainment
Brigade Non
Commissioned Officer
Supervisor
315-
772-
0069
yolanda.t.carlisle.mil@mail.mil

6. Name Employer Title Phone Email
George W.
Weiler(*)
US Army G6 Sergeant Major
315-
774-
2700
george.w.weiler.mil@mail.mil
Mike
Consiglio(*)
Department of
Defense/US
Army
Assistant Chief of Staff
Civilian Deputy G6
315-
774-
0944
michael.consiglio.civ@mail.mil
Brian Ike(*) US Army
Division Automation
Management Officer
315-
774-
2745
brian.t.ike.mil@mail.mil
(*) Indicates professional reference
Additional Information:
Deployments
Operation Enduring Freedom, Afghanistan 2010-2011
Operation Iraqi Freedom, Iraq 2004-2005
Operation Enduring Freedom, Kuwait 2002-2003
Additional Skill Identifiers
8R Master Resilience Trainer
7D Assignment oriented training
Awards
Army Commendation Medal for Transmission System Operator July 2011
Army Commendation Medal for S-3 Schools NCO 31 May 2009
Army Commendation Medal for Transmission System Operator 15 February
2005
Army Commendation Medal for Line Of Sight Remote Access Unit and Team
Chief 7 November 2003
Army Achievement Medal for Division Tactical Command Post Liasion NCO 10

7. May 2013
Army Achievement Medal for Transmission System Operator 26 April 2006
Army Achievement Medal for WIN-ATM Customer Test 26 May 1999
Certificate of Achievement for Victory Focus July 2002
Certificate of Achievement for V3 Line Of Sight Operator August 2000
Certificate of Achievement for MSE-ATM Customer Test June 1999
Certificate of Achievement for Transmission System Operator October 1997
Certificate of Appreciation as Coach/Trainer for JRTC February 2015