1. K e vin Ce de no
822A Leland Avenue
Bronx, NY 10473 kevin.cedeno18@gmail.com C: (646) 707-6532
SALES / MARKETING REPRES E NTATIV E
 Client/public relations  Market res earch & analys is  Marketing & advertis ing
 Multim edia pres entations  Sales & m arketing leaders hip  Staff training & m entoring
PROFES SIONAL HIGHLIG HTS
T-Mobile USA 07/13- Present
Sales Representative: Ensure that each customer receives outstanding service by providing a friendly environment,by
greeting and counseling irate and difficultcustomers,clarifying their needs and recommending appropriate actions.
 Motivated top performer with ability to develop client base and consistentlyachieve sales results.
 Activated the mostgross Mobile Internetsales for the CT/NY marketfrom 2014- present.
 Awarded “TOP Small Business Associate” for 2014- presentfor the NCT/NY market.
 Exceed quota/revenue target for net activations,renewals,accessories,handsets,and features .
 “Winner’s Circle” awardee for seven different quarters for mostrevenue,accessories,and gross activations,given
to the Top One percent of the company.
 Promoted to Internal Sales Specialist within the Small Business field while still delivering a high level performance.
 Promoted to Key Holder.Kept track of inventory and composed weeklyschedule.
AT&T New York, NY 06/12- 06/13
Sales Representative: Ensure that each customer receives outstanding service by providing a friendly environment,by
greeting and counseling irate and difficultcustomers,clarifying their needs and recommending appropriate actions.
 Motivated top performer with ability to develop client base and consistentlyachieve sales results.
 Considered bestin class with mobile broadband on multiple occasion in the eastuptown market.
 Exceed quota/revenue target for net activations,renewals,accessories,handsets,and features .
 “Top Gun” awardee eightdifferent times for mostgross activations in eastregion.
 Promoted to Key Holder.Kept track of inventory and composed weeklyschedule.
 Received consecutive “Quarterly Top Gun” Awards, given to the Top Representatives in the NY/NJ region.
E-Mortgage Recovery 04/09 – 02/12
Mortgage Consultant
 Implemented the retrieval and compilation ofhighlysensitive requested documents from clients and oversaw
proper submission ofsaid documents to the Lender for review.
 Prepared data for entry when negotiating the modification ofmortgage loans with the lending institution.
 Liaised between clients and lenders for the mostformidable resolution to the modification oftheir common
mortgage.
 Had a “ninety-nine percent” success rate in application approvals with each client’s respective bank.
 Appointed Lead Sales Representative for all Spanish Speaking Clients.
LANGUAGES
Fluent in Spanis h
ACADEMIC CREDENTIALS
John Jay College Of Criminal Justice - 2005-2006 G.P.A 3.2
(Major: Criminal Justice)
(Minor: Business Administration)
Excellent reference available upon request.