Steve B. Franklin has over 15 years of experience in equity operations and ADR specialization. He has worked at both Citigroup Global Market Inc and Morgan Stanley, where he performed various tasks related to trade input, settlement, reconciliation, and client services across multiple local markets. Through initiatives like negotiating fees with transfer banks, he helped save his employers millions of dollars. He also regularly analyzed statistics, resolved issues to ensure timely settlement, balanced accounts, and tested system enhancements. Franklin has proficiency with various industry systems and strong analytical and negotiation skills.

1. Steve B. Franklin
766 Remsen Avenue, Brooklyn NY, 11236
Mobile: 718-938-4151 Email: SteveBFranklin@gmail.com
EXPERIENCE
Equity Operations Specialist 08/2007-09/2013
Citigroup Global Market Inc, ADR/International Settlements New York, NY
 Trade input, settlement, and reconciliation for various clients via local markets (Crest, Mexico, Non-DTC
Canada, Europe, Asia/Pacific) and within Euroclear.
 Responsible for analyzing conversion/settlement statistics; findings are compiled and reported to senior
management on a monthly basis, for compliance review.
 Re-engineered process by which weekly statistical data reports are sent to senior management; attained needs
from senior management and trained team on new process.
 Took initiative to negotiate fees with the transfer banks. Thus preventing the firm from losing an excess of $7
million on transaction fees.
 Provided fail/settlement status, advisories on market practices and timing restrictions, and trading alternatives
to clients on as-needed or daily basis.
 Act as intermediary between customer and agent bank (JPMC, BNY, DB & CITI) for trade input, facilitation,
amendment, and/or settlement in various markets
 Liaise with Middle Office and local market entities to provide effective fail management and trade settlement
updates
 Performed various one-off trading processes as requested by management (cross-border trading, Pre Release,
DTC/Euroclear flips to ensure timely trade settlement)
 Handled/researched various tasks regarding reconciliation, account balancing, and client interaction, within
the department.
 Participated in UAT testing of several program enhancements and new system introductions.
 Worked and communicated with Middle Office and Trading to identify areas of improvement to resolve pain
points and develop strategic recommendations as necessary.
ADR Specialist 01/2002 – 08/2007
Morgan Stanley, ADR Conversion/Cash Equity Settlement New York, NY
 Managed daily volume in excess of 5 million shares, while responding to client ADR conversion requests.
 Took initiative to negotiate fees with various transfer banks by leveraging relationships developed throughout
the years. (approx. savings of $3 million/year)
 Responsible for learning rules and regulations in various markets to better serve the firm’s clients and answer
any market-specific inquiries.
 Forge positive synergy between ADR conversion group and trading desk by finding the best conversion rates
and assuring timely settlement.
 Help to preserve firm’s financial exposure by resolving trade issues in an efficient manner & reconciling
customer, conversion, & firm broker dealer accounts.
 Perform the critical task of balancing the firm’s DTCC/NSCC figures at the end of each business day.
Functioned required cross entity funding in excess of $100 million.
EDUCATION
Clara Barton High School, Brooklyn, NY - 09/1994 – 05/1998
Diploma Major: Business
New York Technical College, Brooklyn, NY - 9/2004
Financial Accounting & various Computer Information Systems courses
AWARDS
Recipient of the Morgan Stanley Award for Excellence, 2004 & 2006
SKILLS
Proficient with DTCC, Loanet, Euroclear, SWIFT, Bloomberg, CitiDirect, MS Word, MS Excel, MS Powerpoint,
P&L Reconciliation, strong negotiation and analytical skills