This document summarizes several common change management models: 1. It describes models like Kotter's 8 steps of change, Lewin's 3 stage model of unfreezing-changing-refreezing, the ADKAR model of changing individual needs, and Bridges' transition model of endings, neutral zones, and new beginnings. 2. It also outlines frameworks for analyzing factors like the McKinsey 7S model of strategy, structure, systems, and shared values, and the Burke-Litwin model relating transformational, transactional, and individual factors. 3. Each model provides a different lens for understanding change and transition at either the individual, group, or organizational level.

1. Change Management Models
1
CM Models
The Johari Window
Kotter's Eight Phases of Change
The ADKAR Change Model
The McKinsey 7S Framework
The Burke-Litwin
Change Model
Leavitt's Diamond
Lewin's Three Stage Change Model
Bridges' Transition Model
Change Curve Model

2. Mckinsey 7S Framework
2
Strategy
Style
Skills
Staff
Structure
Systems
Shared
Values

3. Bridges' Transition Model
3
Endings Neutral Zone New Beginnings
Time
ProductivityDuringTransition
› Shocked Angry
› In Denial
› Fearful
› Sad
› Confused
› Disoriented
› Frustrated
› Skeptical
› Apathetic
› Excited
› Energized
› Committed
Normal Productivity

4. The Burke – Litwin Change Model
4
External
Environment
Mission &
Strategy
Leadership
Organizationa
l Culture
Structure
Management
Practices
Systems
(Policies &
Procedures)
Work Unit
Climate
Motivation
Tasks & Indiv
Skills
Indiv Needs &
Values
Indiv & Orgn
Performance
Transformational Factors
(long term levers)
Transformational Factors
(operational levers)
Individual & Personal
Factors (short term levers)
Burke Litwin Casual Model of
Organisation Performance & Change

5. Kotter's 8 step change model
5
0
0
0
0
0
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Create urgency
Form a powerful coalition
Create a vision for change
Communicate the vision
Empower action
Create quick wins
Build on the change
Make it stick
Creating
the climate
for change
Engaging &
enabling the
organization
Implementing
& sustaining
for change

6. Lewin's Three Stage Change Model
6
Unfreezing Changing Refreezing
“Readiness to Change”
› Educate (Everyone understands)
› Inform (What, Why, When, How)
› Consult (Seek views & ideas, allow
thinking time, use others’ ideas )
› Plan (Objectives, resources, time-
scales, measures, budgets)
› Organise (Work plans)
› Appoint (Leaders, managers, teams)
“Implementation”
› Praise
› Encouragement
› Recognition & Empathy
› Coach
› Train
› Lead
› Manage
› Help & Guidance
› Regular Feedback
› Provide adequate resources
“Making it Stick”
› Set performance indicators
› Monitor & evaluate performances
› Establish systems to make it
happen
› Establish controls to check it is
happening
› Rewards for new behaviour
› Sanction (or lack of reward) for
old behaviour
› A period of relative stability
(consolidate)
KEY ACTIVITIES

7. ADKAR Model
7
Business Need
Concept & Design
Implementation
Post - Implementation
Awareness Desire Knowledge Ability
PhasesofaChangeProject
Phases of Change for Employees
Reinforcement
ADKAR MODEL
Successful
Change

8. Bridge Transition Model
8
Ending Transitions New Beginning
Uncertainty
ExplorationSkepticism
Commitment

9. Szpekman's Communication Framework
9
Managers
Knowledge / Skill Emphasis
› Competency Models
› Hiring Processes
› Orientation Programs
› Training & Development
› Feedback & Coaching
› Talent Planning
Measures
› Performance Management
› 360 degree Feedback
› Employee Surveys
› Performance Metrics & Benchmarks
Rewards
› Compensation Plans
› Benefits
› Recognition Programs
› Promotions
Structure / Process
› Organization Structure
› Career Paths
› Policies & Procedures
› Roles & Responsibilities
› Tools & Support
Leadership
› Vision & Strategy
› Agenda Items
› Questions
› Praise
› Resources
› Assignments
› Symbolic Behavior
Communication
› Communication Plans
› Print & Electronic Media
› Face-to-Face Communication

10. Roger's Technology Adoption Curve
10
Innovators Early Adopters Early Majority Late Majority Laggards