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Cv hussein ahmed


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Successful professional qualified by more than 9 years of visible achievements in the food service / hospitality industry looking for new challenges in restaurant business where my background and my experience can be applied.

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Cv hussein ahmed

  1. 1. HUSSEIN MAHMOUD HUSSEIN AHMED Date of birth: 16.02.1984 Marital status: married Nationality: Egyptian Address: Kuwait , City Tel: +96596928570 E-mail: HOSPITALITY / RESTAURANT MANAGER: Successful professional qualified by more than eight years of visible achievements in the food service/hospitality industry looking for new challenges in restaurant business where my background and my experience can be applied. AREAS OF EXPERTISE: • Restaurant pre-opening • Front and back of house operations • Restaurant design, food and beverage presentation • Team leadership • Staff training, leading, supervision • Event organizing • Maximizing profit margins • Budgeting / cost control • Stock / inventory control • Food / health hygiene • Menu development • Guest service excellence WORK EXPERIENCE: _ February 2015 – Present
  2. 2. Diet House Egypt, Cairo Position: Operation Manager Duties: - • Supervise all restaurant activities and ensure compliance to all company standards to increase all sales of labor costs and prepare various reports accurately and within timeframe. • Maintain optimal level of sanitary procedures for all food handling and maintain neat and clean kitchen area and ensure optimal quality of all food preparation and ensure compliance to all standards. • Administer performance of all service staff and schedule and evaluate all restaurant operations and provide training to all employees and maintain all work according to required policies and procedures and maintain knowledge of all food and beverage trends. • Prepare estimates of all food and beverage costs and coordinate with corporate staff and assist to purchase all required supplies and place required orders for all distributors and ensure response to all complaints. • Ensure compliance to all security procedures and design strategies to protect all employees and customers and design strategies to reduce injuries to staff and prepare various accident reports. Manage all shifts for restaurant operations and schedule all process and maintain cleanliness at all times and assist to resolve all complaints and maintain food quality at all times and perform regular interviews with all employees. Perform orientation and provide training to all new employees on restaurant processes and determine appropriate feedback from employees and maintain all restaurant plans. • June 2013 – February 2015 Burger King Dubai, UAE Position: Restaurant Manager Duties: • operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security; financial management: planning and working to budgets, maximizing profits and achieving sales targets set by head office; staff management; • working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations; • ensuring high standards of customer service are maintained; handling customer complaints and queries; • reporting to and attending regular meetings with area managers or head office representatives; • February 2013 – May 2013 Amazonia Gardenia Hurghada, Egypt Position: Restaurants Manager (Pre – opening) Duties: • set-up for all areas, menu preparation; purchasing; ensure standards are being followed; recruit, train and manage staff; assist in the preparation of outlet`s budget
  3. 3. and forecast; maintain high standards of quality control, hygiene, health and safety; • June 2011 – August 2012 Taba Sands Hotel & Casino, Egypt Position: Bar & Restaurant Manager Duties: • coordinate the entire operation of the Bar & Restaurant, ensure standards are being followed; recruit, train, motivate and manage staff; check stock levels and order supplies; prepare payroll and monitor bookkeeping records; manage service delivery to ensure excellent service from point of entry to departure; monitor food preparation; maintain high standards of quality control, hygiene, health and safety; • October 2010 – February 2011 Club MedSinai Bay, Egypt Position: Assistant Restaurant Manager (Opening team) Duties: • responsible for assigned shift; assisting in overall management, conduct pre-meal meeting with staff; observe, teach, and correct staff’s service; check food preparation; check beverage presentation; communicate with guests and receive feedback; handle guest comments and complaints; ensure guest satisfaction • September 2009 – October 2010 Intercontinental Taba Heights, Egypt Position: F&B Supervisor (Room Service and Banquets) Duties: ensure that the outlet is clean, neat and tidy; accurately records, pre-check and pick- up all food and beverage orders; set tray as per outlet standard; follow the cash handling procedures and process all guest orders through MICROS; prepare breakfast and lunch boxes; in charge of banquets and meeting rooms. • 2007 – 2009 Seafood Restaurant El Marsa, Yanbu, Saudi Arabia Position: Restaurant Manager Duties: • taking responsibility for the business performance of the restaurant, food supply, coordinating the entire operation of the restaurant during scheduled shifts, managing staff, organizing and supervising kitchen, waiting and cleaning staff, recruiting, training and motivating staff, meeting and greeting customers and organizing table reservations • 2005 – 2007 Intercontinental Al Khobar, Saudi Arabia Position: Captain (Opening team) Duties:
  4. 4. • responsible for supervising restaurant functions: communication between kitchen and wait staff; restaurant appearance; restaurant responsibility and cleanliness; look after the wait staff, make sure orders are correct and timely CERTIFICATES: Certificate of Achievement “Assistant Chief Restaurant” Certificate of Hotel Pre-opening TRAININGS: HACCP Matrix Systems EDUCATION: Helwan University Cairo Bachelor of Arts Department of Psychology Graduated year 2005 SKILLS: Computer Skills: Microsoft Office (Word, Excel, Power Point, Outlook) • Internet applications • Micros, Matrix Systems, Opera hotel edition, Fidelio Suit 8 Language Skills: Arabic – mother tongue English - good command of both written and spoken Personal Skills: • Good organization, ability to work in a team, leadership, ability to lead and motivate, sociability, responsibility in handling challenging situations, ability to make decisions in a time pressured environment, ability to deal with stress INTERESTS:
  5. 5. Restaurant business, guest service, computer, football, travelling