Vittoria Barci has over 10 years of experience in hospitality, food service, and administrative roles. She holds a Bachelor's degree in Hospitality Operations Management and certifications in Smart Serve, food handling, and disability access. Currently she is a Restaurant Manager at Toronto Pearson International Airport, where her responsibilities include overseeing staff, ensuring food safety standards, and managing budgets. Previously she held supervisory roles in food service at Maple Leaf Sports and Entertainment and administrative roles at the Toronto Transit Commission and Vellend Tech.

1. Vittoria Rosetta Barci
32 Pont Lane
Toronto, Ontario – M9N 0A7
H: (647) 347-9050
C: (416) 270-9446
vittoriabarci@hotmail.com
EDUCATION
George Brown College– Toronto, Ontario 2011-2014
Bachelor of Applied Business Degree with Honours – Hospitality Operations Management
George Brown College – Toronto, Ontario 2009-2011
Ontario Colleges Diploma with Honours – Culinary Management
Emily Carr Secondary School 2006-2009
Ontario Secondary School Diploma
EMPLOYMENT HISTORY
OTG Management- Toronto Pearson International Airport
Restaurant Manager- Full-time Position July 2014- Present
• Adhere to all OTG Operating Procedures and ensure that they are adhered to by all shift supervisors and
crewmembers.
• Attend and contribute to management meetings as required and schedule and lead Pre-shift / Post-shift meetings
on a regular basis and post communications to crewmembers.
• Ensure that all crewmember/ supervisor duties and assignments are performed and completed in a timely manner.
• Record deliveries; receive and reconcile inventories with purchase orders.
• Work alongside with Bartenders to ensure all liquors/ wines/ beers are in stock, the correct items
are displayed on the beverage list/ menus; and beverages are stored at the correct temperatures prior to serving..
• Complete an end of night report which correctly records all transactions (cost control) as well as completes
closing report to accurately reflect OTG closing procedures.
• Sign and account for all petty cash items on a daily basis.
• Perform safety inspections
• Maintains total accountability including FOH labor cost, budgets and projections
• Suggest and implement strategies that can lead to increased revenue.
• Ensure all cash payments are received, recorded and a receipt is provided to the customer.
• Ensure the bar is stocked and that drinks are only dispensed when an order is placed.
• Maintain a high level of service for all guests, deal with complaints, inquiries, and mystery shoppers.
• Ensure that all waste, transfers to other locations, promotional stock, breakages and spillages are documented.
• Responsible for staff scheduling, orientation, training, development and performance management of supervisors
and crew as well as staff discipline.
Maple Leaf Sports and Entertainment
Quick-Service Supervisor- Part-time/Full-time Position February 2014- July
2014
• Strictly ensure responsible alcohol service using Smart Serve principles and adhere to all MLSE service standards
and policies including Health & Safety
• Ensure AGCO and MLSE policies and regulations are followed
• Supervise and direct the prompt, efficient and friendly serving of all food and beverage while coaching and
motivating staff
• Work quickly and independently to resolve operational issues when necessary
• In charge of administrative tasks such as: opening/closing duties, cleaning checklists, tracking sales and service
statistics nightly, performance reviews, inventory control and maintenance logs

2. • Monitor and manage speed of service and product quality
• Assist in the training and development of staff
• Use of POS Systems
Toronto Transit Commission
Assistant Clerk– Station Services-Summer Student May 2010 –July 2014
• Substituting for the Senior Clerk of the Plant Maintenance Department as required and performing related duties
as assigned.
• Performs a variety of administrative and clerical duties to support the day-to-day operations of the Plant
Maintenance department (organization of employee files, answering inquiries, answering telephone calls and
pages, schedule and prepare documents for employee safety meetings).
• Utilized computer software (Microsoft office) as well as Commission specific software (Payroll system, Intranet,
Budgets, Internal Email, Maximo, Commission paging system etc.).
• Extensive experience working both independently and interdependently.
• Extensive experience working with various departments within the Commission (WSIB, EFAP Program etc.).
• Ordered, handled and distributed equipment used by supervisory staff and front-line employees.
• Corresponded amongst unionized and management staff and third party retailers/citizens via email, telephone or
written communication.
• Completed and distributed a variety of Commission based documents (Miscellaneous Incident Reports, Vehicle
Inspection Reports, Vacation Selection, Occupational Injury and Disease Reports etc.).
Vellend Tech Inc.
Administrative Assistant- Part-time Position August 2012 – February 2014
• Provided first line customer service to customers and general public such as resolving issues pertaining to
delivery schedules, establishing new vendors, product returns, and sales protocols.
• Conducted daily inventory balances and accounts.
• Provided first line customer service to customers and general public such as resolving issues pertaining to
delivery schedules, establishing new vendors, product returns, and sales protocols.
• Utilized computer software (Microsoft Office) as well as Vellend Tech specific software (Solutions Accounting
System).
• Responsible for inventory changes, file organization, mail distribution, creating sales orders, purchase orders and
product codes.
ACHIEVEMENTS, LICENSING & CERTIFICATIONS
• Valid Ontario “G” Class Driver’s License with Clean Abstract
- Licensed to drive G-class Commission vehicles
• Workplace Hazardous Material Information System (WHMIS) Trained
• Disability Act Certification
• CASAP Security Training Certification
• Food Handlers Certification/Sanitation Course
• Smart Serve Certification
• Hospitality Financial and Technical Professionals Scholarship (February 2014)
VOLUNTEER EXPERIENCE
Holland Bloorview Hospital 2010
Chef- Event Catering
• Assisted in the preparation of food products for catering events
• Worked collectively with other volunteers to successfully produce and present food products for the fundraising
event.
Maximo Nivel- International Volunteer Program August 2013
International Volunteer- Costa Rica

3. • Worked with mothers and their children in a Drug and Alcohol Rehabilitation Center in San Jose, Costa Rica
along with other volunteers.
• Taught English, prepared daily activities, supervised the children and assisted the patients and their children with
everyday activities and tasks.