1. KEITH L. FAGAN
66 Willow Avenue * North Plainfield, NJ 07060 * (908) 472-5476
KLF109@verizon.net
Bachelor of Science in Business, Major: Marketing 2011
University of Hartford, Barney School of Business - West Hartford, CT
Presidents List/Deans List/ Honors
GPA: 3.39/4.0 (Cum Laude)
Special Project: Managed a team who performed and assessed various research methods, resulting in a finalized
business marketing plan for Bradley International Airport (Windsor Locks, CT). Through a series of analytical
meetings and discussions with marketing coordinator Sara Doalton, the team developed a presentation of innovative
concepts as well as a competitive advantage plan towards not only generating profits, but caring for the
environment and community
Technical Skills: Microsoft Word, Excel, PowerPoint; Internet Savvy
Professional Affiliation: Member of American Marketing Association (AMA) (09-11) President (2001)
Macys Inc. Nov. 2011- May. 2015
--------------------------Sales Supervisor / Sales Manager-----------------------------
Goal: Increase sales by developing marketing strategies and emphasizing customer relations with associates on a
weekly basis
Responsibilities: Key role as Sales Supervisor/Manager is to support My-Macys initiative and drive sales for
specific selling areas
*Implemented National sale directives on local level to ensure quota is being met on a weekly/monthly basis
*Coached, re-directed, provided fast feedback to associates within specific selling areas; primarily focusing on
sales/customer satisfaction, while carefully monitoring reports and devising a restructure of struggling departments
*Outstanding leadership qualities resulted in: 3 separate raises, as well as promotion into a Sales Manager position
allowing responsibilities of (Kids/Home/ Intimates/Handbags& Accessories/ Women & Men's Shoes/ Men's Dept)
Accomplishments:
*MIC (Manager in Charge for 2 years) of Star Rewards (Macy's Cards) for store location: thrived as a store #1 in
District (out of 16 stores) # 3 in region (out of 180 stores)
*Received award for #1 Manager Scorecard (within the NJ Central District) for the Spring Season 2012
*Received Annual District award named "Make Magic Award", for making Magic through Leadership. Sole
Manager to receive award through 16 stores in total and between 100-125 Managers in the running
*Awarded the highest 4 star achievement in 1st Quarter of 2012 for most Wedding and Gift Registry registrations
within all doors of the district
Experience: Summer Internship 2010 Janney Montgomery Scott
---------------------------------------Branch Marketing Coordinator-------------------------------------------
*Supported the development of marketing plans: improved company's websites, E-Mail, and seminars for
financial advisors in the Edison Branch of Janney Montgomery Scott.
*Provided support as a technological-savvy individual ultimately resulting in clientele growth
Target Corporation Cashier/Guest Service & Stock/Inventory 2004 - May 2011
*Front end transaction's liability, Customer/Guest Relations, responsible for training of new hires