- This document summarizes the experience and qualifications of an award-winning retail store manager with 15 years of experience at Walmart Stores. They have received numerous awards for store performance and community involvement. - Their experience includes turning around underperforming stores through improving associate engagement, leadership, execution, accountability, and team alignment. They have a track record of increasing sales, profits, and engagement at the stores they have managed. - They have mentored 11 direct reports who have been promoted, and have received strong performance reviews highlighting their ability to drive results through servant leadership and excellence.

1. Awards__
Store Manager
Council Member
(10 Store Managers
selected per year as
an advisor board for
the COO) Walmart
Stores, 2014
Store of the Year
(Market 34 & 154)
Walmart Stores, 2007,
2008, 2009 & 2010
Integrity in Action
Award Recipient
Walmart Stores, 2008
Helen Walton
Award Nominee
(for Excellence in
Community
Involvement), (North
East Division) Walmart
Stores, 2010
Leader – Award Winning Retail Store Manager
— Experienced Retail Store Manager — 15 year career within retail has been distinguished
by accelerated advancement, awards and resulting in goal-surpassing performance-to-plan.
— Genuine Leader of People — have built strong teams by developing an environment of
Open Communication, Commitment and Empowerment; 11 direct reports and mentees have
succeeded in their positions and have successfully promoted under my supervision to Store
Managers and/or Co-Managers.
— Recognized Facility Turnaround/Change Manager — have gained customer loyalty
through establishing a fun and exciting work environment by providing Team Alignment, Servant
Leadership, Communication, Recognition and Accountability - propelled two perpetually
struggling stores to multiple awards, community recognition and increased P&L performance.
— Passionate Merchandiser – “Strong theme presentation maximizing seasonal business
through item/category merchandising while gaining market share from competition.” – Richard
Fischer, Market Manager - 2013 Performance Evaluation.
Key Skills
— Associate Engagement
— Team Alignment and Building
— Effective Communication
— Community Leadership
— Training and Mentorship
— Diversity Leadership
— Customer Service Excellence
— Leading Change - Adaptability Leadership
— Retail Store Total Operations
— P&L and Expense Management
— Inventory Management
— Merchandising Strategies
D a m o n W . C o f f m a nD a m o n W . C o f f m a n124 Lynn Road124 Lynn Road ——Averill Park, NY 12018Averill Park, NY 12018 —— (518) 322-1523(518) 322-1523 —— coffman217@yahoo.comcoffman217@yahoo.com

2. (Market 188) Walmart
Stores, 2012, 2013
Most Improved
Engagement
(Market 34) Walmart
Stores, 2006
(Market 188) Walmart
Stores, 2012
Most Improved
Shrink (Market 34)
Walmart Stores, 2009
Top Customer
Experience (Market
34) Walmart Stores,
2008, 2009
“…Damon continues to
show strong leadership
and develops others on
his management team...
He has the respect of
the associates in the
store which contributes
to his ability to
continually deliver
results… Achieving
results through focus
and delegation continue
to be Damon’s
strengths.”
Mark Warren
Market Manager
(2009 Evaluation)
Experience
WALMART STORES, INC.
Store Manager, 1940 East Greenbush, NY – 2011 to Present
2228 Pittsfield, MA - 2006 to 2011
2228: Oversaw daily operations for $63m Walmart Store with 275 associates and 11 Salaried Managers.
Promoted in 2006 to turnaround store’s perpetual under performance and elevated as a top operating
store. Through Associate Engagement, Solid Leadership, Execution and Accountability, 2010 results to
plan: Sales top 7% total company, Profit top 24% total company.
1940: Oversees daily operations for $96m Walmart Supercenter with 375 associates and 16 Salaried
Managers. Selected to transfer to facility to turnaround store’s 8 year decline. First year sales increase
3.42%, first year profit increase 31% driven by Team Alignment, Associate Engagement, Customer
Perception, Store Standards, Merchandising and Expense Controls.
Key Results
Overall:
• Exceeds Expectations Yearly Evaluation 2007, 2008, 2010, 2011, 2012, 2013; Role Model
Yearly Evaluation 2009 (Walmart top 7% Performance Objectives)
• Market Top Store Associate Engagement 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
• 11 Direct Reports promoted to Store Manager and/or Co-Manager
• Integrity in Action Award Recipient 2008 – Exceptional Associate Servant Leadership
• Helen Walton Award Divisional Nominee for Outstanding Community Leadership 2010
• Helen Walton Award Market Selection for Outstand Community Leadership 2010, 2012, 2013
• Market Store of the Year 2007, 2008, 2009, 2010
• Albany Medical Center CMN Regional Champion 2012, 2013 & 2014
• Regional Diversity and Inclusion Champion 2012, 2013 – Organized and Facilitated Regional
Diversity and Inclusion Training for Salaried Management in New York State
• Store Manager Council 2014 – 10 hand chosen Store Managers selected as an Advisory Board
reporting directly to COO Gisel Ruiz
• Divisional Ambassador to New Store Managers 2013
• Regional Shrink Champion 2013
• Market Merchandising Champion 2011, 2013
• Market Change Initiatives Champion, Regional Customer Service Champion, Regional Credit
Card Champion 2010
• Market Training Champion 2008

3. Page Two
“…Damon communicates
the importance and
value of associate
engagement through
personal example, clear
direction and appropriate
reinforcement. Upon
visits to Damon’s store it
is clear the morale and
associate engagement is
very high… Damon
certainly puts the
customer first in his
actions… (He) does an
exceptional job
determining root cause
analysis and
implementing solutions
…Damon does an
excellent job promoting
a teamwork environment
with his associates,
managers, vendors and
within his community…
Damon provides
constructive feedback to
his team and provides
learning opportunities.”
Donna Dunn-Greenwood
Market Manager
(2010 & 2011 Evaluations)
“…Damon inherited an
under-performing store
(and) was able to close
the gap on financial
performance through the
holiday season...(He)
has done a good job of
reducing (associate)
concerns and improving
overall engagement in
his new facility while
leveraging continuity
within the (store).”
Paul Jaeckle
Market Manager
(2012 Evaluation)
“…Strengths - Driving
Results; Servant
Leadership; Striving for
Excellence; Leading by
example, Setting
expectation levels;
Effective
communication;
Gathering ideas and goal
setting; Driving Sales
and Profit Culture;
Associate Engagement;
Customer Satisfaction
improvement; Analysis
of numeric’s and data.”
Richard Fischer
Market Manager
Store 2228:
— Associate engagement increase of 103%, 36 to 73
— 67% Reduction in store turnover
— 5 Year Sales increase 23.5% ($51m to $63m); Profit increase 56% ($2.5m to $3.9m) – despite
4.5% population decrease
— Delivered 5 consecutive years of stores top Inventory Shrink numbers in stores 16 year history
Store 1940:
— Associate Engagement increase of 58%, 48 to 76
— 48% Reduction in store turnover
— 2 Year Sales increase 6.5% ($90m to $96m); Profit increase 38% ($4.5m to $6.2m)
— Accident Rate reduction of 75%
— #2 North East Division CMN Fundraising – 3 year total over $90k
Co-Manager, 1940 East Greenbush, NY - 2005 to 2006
2504 Kingston, NY – 2004 to 2005
Promoted to Co-Manager of $100m Walmart Supercenters with 450 employees. Provided team alignment,
merchandising and operational leadership.
Key Results:
— Promoted Associate Engagement and Customer Service in a tough retail environment resulting
in store exceeding sales and profit matrix to #1 in the Market
— Markets top Leadership Survey (taken by direct reports) of all Management with an 85%
— Provided associate training and operational direction to reduce Kingston, NY Shrink from 1.09%
to .29% in first full year within the facility
Operations Manager, 3583 Glenmont, NY - 2003 to 2004
Selected for position and location due to superior performance, operational knowledge and associate
development. Responsible for all hiring and training in new Supercenter.
Key Results:
— Recognized as 2004 Rising Star (top 5% Management)
— Staffed and trained over 400 store associates (transfers and new hires) for a 200k sq/ft
Supercenter over a period of 5 months
Assistant Manager, 2264 Rotterdam, NY - 2001 to 2003
1806 Gloversville, NY – 2001 to 2001
2285 Herkimer, NY – 2001 to 2001
Selected for Assistant Manager promotion based on outstanding performance in merchandising and
department standards.
Key Results:
— Recognized as 2003 Rising Star (top 5% Management)
— Chosen to relocate to 2264 to address substandard performance and shrink results
— Shrink reduced from 2.24% in 2001 to 1.06% in 2002 & 2003
— Increased Associate Engagement, Standards, Customer Perception, Sales and Profit
Education
UNIVERSITY OF PITTSBURGH AT JOHNSTOWN — Johnstown, PA
Major in Chemistry, 1994 to 1994, 2.98 GPA
HERKIMER COUNTY COMMUNITY COLLEGE — Herkimer, NY
Major in Accounting & Business Management, 1999 to 1999, 4.0 GPA
UTICA SCHOOL OF COMMERCE — Oneonta, NY
Major in Accounting & Business Management, 1999 to 2000, 4.0 GPA
D a m o n W . C o f f m a nD a m o n W . C o f f m a n

4. (2013 Evaluation)
(518) 322-1523  coffman217@yahoo.com