1. Karen Sue Miller
4417 Karen Dr. * Middletown, OH * karen.miller635@gmail.com * 513 392-1969
Professional Profile
An experienced professional specializing in problem solving, conflict resolution, creative project development. A proven sales leader
and team player with a positive attitude and communication skills with ability to delegate responsibly to achieve with maximum
efficiency the goals at hand, short and long term. Possess organizational and analytical skills blended with an ability to develop
positive relationships within a working atmosphere to achieve success.
Project Management – Skilled in cost analysis, event and project planning and implementation. Long range planner with an ability to
improvise, adapt and change as plans, events and projects evolve and dictate. Hands-on, direct approach as pertaining to
building long-lasting business relationships.
Communication – Proven negotiation skills, crises management and responsible delegation of duties. An experienced professional
able to communicate and implement ideas, concepts and solutions to improve the business stratagem. Able to provide leadership
skills and empowerment stratagems for others to achieve their maximum potential.
Technical – Possess management skills, techniques and principles. Strong interpersonal skills with the ability to manage and
coordinate projects and events to a successful conclusion.
Special Skills/Attributes
• A results oriented, highly motivated person who performs well in fast-paced environments
• Ability to make a significant contribution as a team member and individual with an ability to operate independently with
little or no supervision
• Cost-analysis experience to maximize the blending of cost versus results
• Crises management experience to minimize loss in image and damage to public relations
• Negotiation skills honed over twenty-plus years in the service industry
• Develop and maintain a positive work atmosphere to project, current or future
• Excellent management skills as well as strong interpersonal skills
Experience
2008-present SLEEP NUMBER by SELECT COMFORT, Cincinnati and Dayton, Ohio
2013-present Title – Store Manager, #10218 Village at Dayton Mall
2010-2013 Title – Sleep Expert, #10219 The Greene (2011 Presidents Circle, # 4 in Nation. Million Dollar Club).
2009-2010 Title – Sleep Expert, #10126 Streets of West Chester
2008-2009 Title – Sleep Professional, #10128 Stone Creek Town Center
1997-2008 MENTAL HEALTH AND RECOVERY CENTERS of WARREN COUNTY, Lebanon, OH
2007-2008 Title – Intake Specialist: Talk directly with patients and their families, determining their needs, their
medical history, physical and mental state, special requirements to determine an appropriate level of care.
2002-2007 Title – Intensive Outpatient Therapist; Assess then facilitate an intensive four-week outpatient chemical
dependency program that does not require detoxification, offering group and individual services of 10 to 12
hours per week.
1997-2002 Title – Case Manager; coordinating services on behalf of individuals diagnosed by the Diagnostic and
Statistical Manual of Mental disorders as severely mentally disabled.
1994-1997 GOOD SAMARITAN HOSPITAL/ EASTWAY CORPORATION
1994-1997 Title – Case Manager
Education
1992.1994 SINCLAIR COMMUNITY COLLEGE, Dayton, OH
Associates of Applied Science, Mental Health Technology
Dean’s List Status