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Karen kelly resume 2016
1. Karen J Kelly
karenjkelly7@outlook.com
EXPERIENCE: WRITER & SALES CONSULTANT San Miguel de Allende, Guanajuato, Mexico
2013 - Present
BATESVILLE CASKET COMPANY Batesville, Indiana
2009-2011
Wisconsin/Illinois Sales Representative
Business and sales consultant to staid funeral services industry, threatened by decreased
income & profitability due to increased cremation demands and corporate consolidation
Exceeded quota attainment through sales to chain and independent funeral homes, of urns,
caskets, showrooms, collateral materials, competitive displacement
Trained owners and arrangers in consultative sales techniques, value-added services, pre-
planning. Conducted continuing education classes for funeral directors’ state requirements.
Achieved “Council of Excellence” National Sales & Marketing Awards - 2010
PRUDENTIAL FIRST REALTY Crystal Lake, Illinois
2002 – 2009
Residential Sales & Corporate Relocation Specialist
Built successful real estate business from scratch in northwest Chicago suburbs
Created and implemented concise prospecting business plan to achieve goals, utilizing
assertive prospecting techniques & technology, group & personal presentations, listings
and sales.
Shortest-tenured agent to be chosen for elite relocation team, serving corporate clients
Recognitions:
Prudential Rookie of the Year-2002
Leading Edge Society (top 11% nationally)-2003, 2004, 2006
Honor Society (top 14% nationally)-2002, 2005, 2007
Sales Trainer for office: Active Listening, Presentation Skills, Time Management
MC HUGH SOFTWARE INTERNATIONAL
2000-2002
Regional Key Account Sales
Sold Tier 1 Execution Systems for Supply Chain & E-business logistics
(Warehouse, Transportation & Productivity Management)
High-end, conceptual, long-term sales process, requiring multi-departmental decision-
influencers & decision-makers, consultative sales techniques, problem-solving, written, oral
& platform communication skills. Successful implementation of a team strategy: sales,
software consultants, senior business consultants, contract negotiations
Second in sales achievement after VP; out of 7 reps
Sold new client, Swiss Colony $2.8 million WMS & Trans System
Increased sales into existing Accounts-PepsiCo, Gatorade, Quaker, Tyson
2. PITNEY BOWES, INC.
1979 – 2000 (1979-1985, 1990 -1996, 1997-2000)
Chicagoland Mega-District Logistics Sales Manager
1997-2000
Achieved Chicagoland Mega-District revenue goals of TranScape logistics products via 118
geographic territory, key account and national sales representatives and their management
teams.
Methods employed:
Product & sales training & account strategy guidance for teams, managers & reps
Presentations & consultative team-selling into key accounts
Proactive & remedial coaching/counseling w/ individual reps & with mgmt teams
Hiring team
Success highlights:
Sales Conference achievement 1998-136% Quota Attainment
1999-117% Quota Attainment
Helped over 20 reps achieve Sales Conference for their first time.
Area Sales Manager Arlington Heights IL
1994 – 1996
First-line Sales Manager - Team 15 senior & junior reps. Geographic & key accounts.
Responsible for hiring, training, coaching, development, sales
Success Highlights:
Sales Leadership Conference 1993 $3.4 Million – 111% quota attainment
1994 $3.7 million – 108% quota attainment
Branch Manager Santa Rosa CA
1990 - 1994
Accountable for achievement of team of 12 senior & junior sales representatives and four
service technicians
Accountable for P&L for sales and service
Hiring/coaching/firing/development
Success Highlights:
Attained Sales Leadership Conference 3 out of 4 years.
Earned #1 branch in Oakland CA region for sales & service revenue
(from last-ranking position in 1990)
Four reps achieved SLC consistently (first time in branch history)
Pitney Bowes NYC
1979 - 1985
Area Sales Manager – Copiers 1984-1985
Chartered new corporate sales initiative in copiers.
Hired, trained, developed whole new 10 person team for NYC
Finished #1 of three charter teams in U.S.
Area Sales Manager – Mailing Systems 1981 - 1984
Second-line manager responsible for quota attainment of 20-person team of geographical,
key account & national account sales representatives and two Sales Team Managers
Hired, trained, developed, managed $4 million budget.
Responsible for inter-departmental cooperation – sales/service/administration
Success highlights:
Achieved Sales Leadership Conference all three years.
3. 35% of our team’s reps also achieved SLC – a 300% improvement
Sales Team Manager – Mailing Systems 1980-1981
First-line sales manager responsible for quota attainment of 10 person team in NYC.
Assisted ASM in training, management. $1.8 million quota.
Achieved 118% quota – Pacemaker Sales Conference attainment.
Areas Sales Representative – Mailing Systems 1979-1980
Geographic & key account sales responsibility.
Achieved Pacemaker & Sales Leadership Conference attainment.
Special Corporate Task Forces
Regional team for sales & management coaching/counseling/sales rep development
Diversity Task Force ~ on corporate team
Targeted Selection Hiring Processes ~ NYC branch & regional trainer
National Account Manager Strategic Planning team ~ NYC branch & corporate
Sales Leasing Presentation Manual ~ corporate team to create collateral materials
Stock Analyst Meetings ~ host for international guests
Product Launch Manager – Electronic Systems & Paragon
United Way Chairperson 1981-1983
TV interview ~ Christmas package shipping tips
DATABASEMENT MANAGEMENT ~ ONLINE SOFTWARE INC
Ft Lee NJ and Santa Rosa CA 1990-1992 (Division of Computer Associates)
VP – Telemarketing Sales-Technical Training for IBM environment
Hiring, Training, Quota Accountability, P&L
20 sales people, 2 junior managers
122% attainment of $4.5 million budget
Special Assignment to Senior Executive Vice President
Created Business/Operation Plan for $8 million Educational Div.
Encompassing Sales, 30 instructors, management; including compensation structures,
training curricula & wrote sales manual
Major Account Sales – West Coast
Pacific Bell, Kaiser Permanente, Bank America
DIGITAL EQUIPMENT CORPORATION
Tarrytown NY 1986-1990
Major Account Sales – PepsiCo & Pepsi Bottling Group
Secured Pepsi Bottling Group corporate-owned operations’ software
Geographic Sales-Manufacturing Vertical Market
Achieved Sales Conference three years (min 110% quota attainment)
EDUCATION: B.A. Political Science & Commercial Design 1974
Carthage College, Kenosha WI
Unity Institute & Seminary
2011 – 2013
Masters of Divinity program