1. Terri L. Dougherty
337 Rays Creek Way
Fort Wayne, IN 46825
tlclose5732@yahoo.com
260.442.6344 - Cell
Career Summary
Property Management Professional with 17+ years experience. Well versed in financial analysis,
marketing, resident retention, leasing, supervision, vendor administration and systems coupled with a
history of exceeding owners' expectations. Strong leadership ability with a proven talent for managing
residential properties while developing and executing value creation initiatives to consistently increase
market rents while maintaining buildings and curb appeal as well as providing residents a maintenance
free home offering the best possible services to make their lives more convenient.
Professional Experience
Contract Property Manager - Fort Wayne, IN
Property Management Consultant
Sep 2011 - Current
Contract Property Manager and Leasing Consultant for Temporary Agencies. Professional Property Management
Consulting is providing individuals embarking in the real estate industry, my twenty years of experience and first hand
2. industry insights. Similar industries investing in real estate or potentially interested in forming partnerships want full
knowledge or the "Big Picture" of this multi faceted complex industry. I offer my knowledge and provide answers to
questions however I may be of assistance to ease any tensions or avoid any costly unknown errors. I have also been
requested to shop properties which clients may be looking to purchase and my consulting can range from enhancing
website designs to sitting in on interviews during the hiring process to lower employee turnover costs. Clients consist of
commercial real estate firms, financial groups or multiple funding subsidiaries of private corporations.
.
House Investments - Bluffton, IN
Property Manager
June 2010 - July 2011
Property Manager for a class "B", affordable housing community (Pine Grove Apartments - 60 homes) located in
Bluffton, IN. Negotiate all service contracts,leasing activity, marketing efforts and program compliance. Managed staff
of (9).
• Decreased Delinquency Rate From 7% to 2%
• Implemented New Marketing Program that Stabilized Property
Greystar - Dallas, TX
Senior Leasing Consultant
Feb 2008 - May 2010
Team leader for leasing team (4) of new class "A" mid-rise, luxury apartment community (Vue Fitzhugh - 226 apartment
homes /lofts) located near downtown Dallas, TX. Managed time at Vue Live Oak,a sister community, to assist with
occupancy challenges.
• Top Leasing Producer (2008 - 2010) Broke Record for Leasing 14 Homes One Day, Set Leasing
Goals Weekly for Team, Continually Motivating Leasing with Positive Reinforcement and Mentoring
• Maintained 65% Closing Ratio, Retained 70% of Residents Monthly due to Excellent Customer
Service and Creative Social Activities, Achieved 100% Occupancy for 30 Days
3. Roll Coater Inc. - Indianapolis, IN
Executive Administrative Assistant to the CEO / CFO
May 2007 - Feb 2008
Private steel manufacturing company (1,000 employees) with operation facilities in five states. Primary point of contact
for the CEO. Completed all administrative duties related to CEO's office, travel itineraries, expense accounts and all
corporate social events.
• Developed Efficient Corporate Leased Vehicle Tracking System for 80 Associates
• Planned Grand Opening for Brand New Facility in Arkansas for 1000 Attendees
FirstWorthing - Dallas, TX
Senior Leasing Consultant
Jan 2007 - May 2007
Senior Leasing Consultant for brand new, mixed-use, mid-rise, luxury class "A" apartment community (Cityville
Greenville - 180 homes/lofts) located near downtown Dallas, TX. Collaborated with leasing team (3) facilitated an
aggressive marketing strategy.
• Achieved 90% Occupancy Rate in less than Six Months (Strong Marketing/Leasing Efforts very
Successfulcompleted before schedule sold shortly Greystar appointed as Management)
• Leased 45 Homes/Lofts, Closed 75% All New Prospects
Turley Properties - Dallas, TX
Commercial Property Manager
Jan 2006 - Jan 2007
4. Management and leasing of two, class "A" , high-rise office buildings (Turley Law Center and McCool Building - total:
250K SF) located near downtown Dallas, TX. Interviewed contractors for bid process, maintained properties, negotiated
leases and supervised staff of (30).
• Reduced Operating Expenses 2% by Negotiating New Service Contracts, Sustained 96%
Occupancy Rates
• Renewed SeveralLarge Tenant Leases - total: 22,000K SF
Pinnacle Realty Management Company - Dallas, TX
Floating Property Manager - Southwest Region
Mar 2003 - Jan 2006
Acted as Temporary Property Manager for newly acquired multifamily communities for the existing portfolio. Assisted
during due diligence to transition period; assembled leasing office, hired and trained new associates, set procedures and
quarterly property goals.
• Stabilized Diverse Properties in Several Demographical Regions throughout the Southwest
Region
• Fully Staffed Six Properties, Ensured Daily Operations Performed
Gough and Gough Properties - Valparaiso, IN
Multi-Site Property Manager
Dec 2001 - Mar 2003
Oversight of two, class "B", affordable housing communities (total: 200 homes) located in Niles, MI and Plymouth, IN.
Prepared annual budgets, maintenance costs, compliance training of staff, set marketing, leasing goals and employee
performance expectations.
• Maintained High Level of Compliance in Each State
• Increased Occupancy by 10% in Niles, MI, Property Performed within Budgeted Guidelines and
Stabilized
5. EDUCATION
Business Administration
Ivy Tech Community College Fort Wayne, IN
ITT Technical Institute Indianapolis, IN
PROFESSIONALEDUCATION
CAM - Certified Apartment Manager - National Apartment Association - Florida. IREM Member
Proficient in; Excel, Word, PowerPoint, Outlook. Yardi (Advanced),MRI, AMSI, LRO, Yield Star, OneSite, RealPage,
Social Media Advertising, Cloud-Computing, MAC OS X Applications, MPF Research,Enterprise Software
Formal Property Management and Lease Course Work On-Line, Completed Grace Hill, Fair Housing Mandates, LIHTC
Housing Program and Guideline State of Indiana Training